Bridge CC crash with mp4

Hi, I'm new with Bridge cc and it crash when he see an mp4. Somebody have the same problem and maybe a fix?
Thanks

Update:
K-Lite Codec Pack didn't fix it but Adobe Media Encoder CC did. I guess Bridge needed the codecs that Media Encoder includes.

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      Application Timestamp:          50d99f7a
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      Locale ID:          3081
      Additional Information 1:          59c3
      Additional Information 2:          59c39f5460f96c9e8c0a2e4cf426da4f
      Additional Information 3:          f054
      Additional Information 4:          f054c556062bcb3c14c6b443b38515c8
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    ==================
    Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physical processor count: 4
    Processor speed: 3410 MHz
    Built-in memory: 16367 MB
    Free memory: 13546 MB
    Memory available to Photoshop: 14755 MB
    Memory used by Photoshop: 87 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: GeForce GTX 570/PCIe/SSE2
    Display: 2
    Display Bounds:=  top: 0, left: 1600, bottom: 1440, right: 2500
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 1200, right: 1600
    Video Card Number: 1
    Video Card: NVIDIA GeForce GTX 570
    OpenCL Unavailable
    Driver Version: 8.17.12.9573
    Driver Date: 20120209000000.000000-000
    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Video Mode: 1600 x 1200 x 4294967296 colors
    Video Card Caption: NVIDIA GeForce GTX 570
    Video Card Memory: 1280 MB
    Video Rect Texture Size: 16384
    Serial number: 91198925890275526270
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: H:\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      F:\, 32.0G, 31.5G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
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    Additional Plug-ins folder: not set
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       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Pinch 13.0
       Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.0
       Shear 13.0
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Sumi-e 13.0
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       Underpainting 13.0
       Vanishing Point 13.0
       Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Wind 13.0
       Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       ZigZag 13.0
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

    Thanks Curt, but this is not a virus issue.  Think about it, how could the ntdll.dll file be virus infected and yet only impact the running of this single application?  That really wouldn't make sense now would it?  That library is critical to many windows function and if it were virus infected, I would have more things to worry about that trying to get Bridge to launch.
    I already did my homework on that before I posted here and tried some of the things suggested on verifying the integrity of my system files.  The Digital Signature Information shows to be okay.
    It could be that I upgraded this system from Windows XP Professional to Windows Vista Business and that I have an old (CS2) install that I did not remove from the computer.  I have done a variety of things to try and get to the root, but to no avail.  I am sure that if I were willing to start completely from scratch and do a clean install of the OS, I may be able to get it to work.  I don't really have time to do that however, and since I am not the only person who has had the issue with Bridge failing to start, I suspect the solution lies somewhere within the architecture of Bridge in CS6 that is at the root of my problem.
    I am hoping that someone from Adobe will finally figure it out and provide an update that works.

  • Photoshop Bridge always crashes during a copy process.

    While moving a folder with Photoshop Bridge the application crashed and the folder has disappeared on my disk.
    Why dose Photoshop Bridge always stalls while moving and copying files or folders? What's the background and the solution to prevent this?
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    Hi together,
    "loosing" the files was my mistake. I have took some time for investigations. I don't know why but I moved the two folders to my C: disk into my personal picture folder. The biggest mistake was that I have not searched on my C: disk. I searched on every disk in my PC by I missed searching on C:. Sorry for any confusion regarding this matter. By the way, I am happy that my pictures didn't get lost.
    Any way, I am still facing the main failure : Bridge always crashes after I am moving or copying files, even by using drag and drop.
    I have now completely updated my PC to exclude any driver bugs (SATA, video card, chipset, LAN, USB, audio, motherboard bios). I have also installed a new data disk. Please hold in mind, my PC is actually running very stable. There is no issues with any other software.
    At the end the situation has not changed ... Bridge always crashes after moving or copying files.
    Any ideas what I can change to get rid of this problem ?
    hard-facts :
    Intel i7 2600K
    disk C : SSD 160GB (70% in use ; only in use for OS and applications)
    disk D : HDD 3TB (30% in use)
    disk E : HDD 2TB (backup)
    RAM :   8GB
    video :  ATI HD5770
    soft-facts :
    Windows 7 64bit
    Adobe Web Premium CS5

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