Bridge crashes when building cache
I am trying to index a folder with many images in it. I start Bridge CS4, point it at the folder, and build the cache (with subfolders, with 100% previews), and after a few hours I return to my computer to find that Bridge has crashed. Console messages are below.
Questions:
1) Is there any way to pinpoint which file Bridge was working on when it crashed?
2) Is there any way to build a cache for my disk other than selecting every folder and building a cache separately for that folder? (hours of mindless work)
3) Anyone else seeing this.
A note for Adobe, just in case someone is reading this: other programs, like FoxTrot, note which file caused the crash, and skip that file on the next build, which allows you to complete building the cache after multiple invocations of the process--which is much better than Bridge's behavior!
Console log says the following: What I think it means is that Bridge has a programming error and is using a freed object--which is always a good way to get a segmentation fault!
12/31/09 3:33:19 PM SubmitDiagInfo[750] Submitted crash report: /Users/alan/Library/Logs/DiagnosticReports/Adobe Bridge CS4_2009-12-23-233429_Ctenophore-2.crash
12/31/09 3:33:20 PM SubmitDiagInfo[750] Submitted crash report: /Users/alan/Library/Logs/DiagnosticReports/Adobe Bridge CS4_2009-12-27-141729_Ctenophore-2.crash
1/1/10 1:42:18 PM com.apple.launchd.peruser.501[100] ([0x0-0x225225].com.adobe.bridge3[8965]) Job appears to have crashed: Segmentation fault
1/1/10 1:42:19 PM ReportCrash[13340] Saved crash report for Adobe Bridge CS4[8965] version 3.0.0.464 (3.0.0.464) to /Users/alan/Library/Logs/DiagnosticReports/Adobe Bridge CS4_2010-01-01-134219_Ctenophore-2.crash
1/1/10 11:12:40 PM [0x0-0x12012].com.adobe.bridge3[144] Adobe Bridge CS4(144,0xb0e44000) malloc: *** error for object 0x2216fbd0: pointer being freed was not allocated
1/1/10 11:12:40 PM [0x0-0x12012].com.adobe.bridge3[144] *** set a breakpoint in malloc_error_break to debug
1/1/10 11:12:40 PM [0x0-0x12012].com.adobe.bridge3[144] Adobe Bridge CS4(144,0xb0e44000) malloc: *** error for object 0x21538b10: pointer being freed was not allocated
1/1/10 11:12:40 PM [0x0-0x12012].com.adobe.bridge3[144] *** set a breakpoint in malloc_error_break to debug
1/1/10 11:12:40 PM [0x0-0x12012].com.adobe.bridge3[144] Adobe Bridge CS4(144,0xb1361000) malloc: *** error for object 0x21538b14: incorrect checksum for freed object - object was probably modified after being freed.
1/1/10 11:12:40 PM [0x0-0x12012].com.adobe.bridge3[144] *** set a breakpoint in malloc_error_break to debug
1/1/10 11:25:48 PM [0x0-0x12012].com.adobe.bridge3[144] Adobe Bridge CS4(144,0xb0e44000) malloc: *** error for object 0x216ebf90: pointer being freed was not allocated
1/1/10 11:25:48 PM [0x0-0x12012].com.adobe.bridge3[144] *** set a breakpoint in malloc_error_break to debug
1/1/10 11:25:48 PM [0x0-0x12012].com.adobe.bridge3[144] Adobe Bridge CS4(144,0xb0e44000) malloc: *** error for object 0x216d81a0: pointer being freed was not allocated
1/1/10 11:25:48 PM [0x0-0x12012].com.adobe.bridge3[144] *** set a breakpoint in malloc_error_break to debug
1/1/10 11:25:48 PM [0x0-0x12012].com.adobe.bridge3[144] Adobe Bridge CS4(144,0xb12df000) malloc: *** error for object 0x216d81a4: incorrect checksum for freed object - object was probably modified after being freed.
1/1/10 11:25:48 PM [0x0-0x12012].com.adobe.bridge3[144] *** set a breakpoint in malloc_error_break to debug
1/1/10 11:25:49 PM [0x0-0x12012].com.adobe.bridge3[144] Adobe Bridge CS4(144,0xb0dc2000) malloc: *** error for object 0x216ebfb4: incorrect checksum for freed object - object was probably modified after being freed.
1/1/10 11:25:49 PM [0x0-0x12012].com.adobe.bridge3[144] *** set a breakpoint in malloc_error_break to debug
1/1/10 11:25:49 PM [0x0-0x12012].com.adobe.bridge3[144] Adobe Bridge CS4(144,0xb0dc2000) malloc: *** error for object 0x216ebfd4: incorrect checksum for freed object - object was probably modified after being freed.
1/1/10 11:25:49 PM [0x0-0x12012].com.adobe.bridge3[144] *** set a breakpoint in malloc_error_break to debug
1/1/10 11:25:49 PM [0x0-0x12012].com.adobe.bridge3[144] Adobe Bridge CS4(144,0xb0dc2000) malloc: *** error for object 0x216d81a4: incorrect checksum for freed object - object was probably modified after being freed.
1/1/10 11:25:49 PM [0x0-0x12012].com.adobe.bridge3[144] *** set a breakpoint in malloc_error_break to debug
1/1/10 11:25:49 PM [0x0-0x12012].com.adobe.bridge3[144] Adobe Bridge CS4(144,0xb0dc2000) malloc: *** error for object 0x216d81a0: pointer being freed was not allocated
1/1/10 11:25:49 PM [0x0-0x12012].com.adobe.bridge3[144] *** set a breakpoint in malloc_error_break to debug
1/1/10 11:26:01 PM ReportCrash[275] Saved crash report for Adobe Bridge CS4[144] version 3.0.0.464 (3.0.0.464) to /Users/alan/Library/Logs/DiagnosticReports/Adobe Bridge CS4_2010-01-01-232600_Ctenophore-2.crash
1/1/10 11:26:47 PM com.apple.launchd.peruser.501[105] ([0x0-0x12012].com.adobe.bridge3[144]) Job appears to have crashed: Segmentation fault
A
Not many here are capable of reading crash reports, neither can I.
It still isn't a good idea to use Bridge for caching large amount of files
in a variety of subfolders to use it for Digital Asset Management. Bridge is
a very fine application for ingestion files, sorting, rating renaming,
adding metadata and developing using ACR.
But with the current use of cache management I'm afraid it is not reliable
for use as DAM. For this you should look at typical DAM apps like Canto
Cumulus, Media Expression or Extensis Portfolio.
I have tried several times to cache large amounts but after many
disappointments I stopped using it for this purpose, still I advocate the
use of Bridge for the before mentioned purposes!
The easiest way to use the build cache for subfolders is to select the main
folder containing all the subfolders in Bridge and then use the menu:
tools-cache-build cache.
Then again, it would not be my choice to use the generate 100% previews.
This will take a lot of disk space (just look for the cache folder for
Bridge (user lib-caches-Adobe-BridgeCS4-cache) point to this last cache
folder and use info to calculate the total size of this folder, with this
settings it can grow to very huge proportions.
When Bridge is caching and having a crash it might have also an other reason
then a wrong file (remember that with your settings it needs a lot of disk
space and takes a great deal of your processor activity.
But the most easy (but not fast) way to look for a corrupted file is to
divide the problem folder in half and every time you have a problem again
divide this one in half until you reach the problem file.
Questions:
1) Is there any way to pinpoint which file Bridge was working on when it
crashed?
2) Is there any way to build a cache for my disk other than selecting every
folder and building a cache separately for that folder? (hours of mindless
work)
3) Anyone else seeing this.
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USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND
root 1 0.0 0.0 181764 3096 ? Ss Apr06 0:05 /sbin/init
root 2 0.0 0.0 0 0 ? S Apr06 0:00 [kthreadd]
root 3 0.0 0.0 0 0 ? S Apr06 0:15 [ksoftirqd/0]
root 5 0.0 0.0 0 0 ? S< Apr06 0:00 [kworker/0:0H]
root 7 0.0 0.0 0 0 ? S Apr06 0:52 [rcu_preempt]
root 8 0.0 0.0 0 0 ? S Apr06 0:00 [rcu_sched]
root 9 0.0 0.0 0 0 ? S Apr06 0:00 [rcu_bh]
root 10 0.0 0.0 0 0 ? S Apr06 0:00 [migration/0]
root 11 0.0 0.0 0 0 ? S Apr06 0:00 [watchdog/0]
root 12 0.0 0.0 0 0 ? S Apr06 0:00 [watchdog/1]
root 13 0.0 0.0 0 0 ? S Apr06 0:00 [migration/1]
root 14 0.0 0.0 0 0 ? S Apr06 0:16 [ksoftirqd/1]
root 16 0.0 0.0 0 0 ? S< Apr06 0:00 [kworker/1:0H]
root 17 0.0 0.0 0 0 ? S Apr06 0:00 [watchdog/2]
root 18 0.0 0.0 0 0 ? S Apr06 0:00 [migration/2]
root 19 0.0 0.0 0 0 ? S Apr06 0:15 [ksoftirqd/2]
root 21 0.0 0.0 0 0 ? S< Apr06 0:00 [kworker/2:0H]
root 22 0.0 0.0 0 0 ? S Apr06 0:00 [watchdog/3]
root 23 0.0 0.0 0 0 ? S Apr06 0:00 [migration/3]
root 24 0.0 0.0 0 0 ? S Apr06 0:45 [ksoftirqd/3]
root 26 0.0 0.0 0 0 ? S< Apr06 0:00 [kworker/3:0H]
root 27 0.0 0.0 0 0 ? S< Apr06 0:00 [khelper]
root 28 0.0 0.0 0 0 ? S Apr06 0:00 [kdevtmpfs]
root 29 0.0 0.0 0 0 ? S< Apr06 0:00 [netns]
root 30 0.0 0.0 0 0 ? S< Apr06 0:00 [perf]
root 31 0.0 0.0 0 0 ? S Apr06 0:00 [khungtaskd]
root 32 0.0 0.0 0 0 ? S< Apr06 0:00 [writeback]
root 33 0.0 0.0 0 0 ? SN Apr06 0:00 [ksmd]
root 34 0.0 0.0 0 0 ? SN Apr06 0:17 [khugepaged]
root 35 0.0 0.0 0 0 ? S< Apr06 0:00 [crypto]
root 36 0.0 0.0 0 0 ? S< Apr06 0:00 [kintegrityd]
root 37 0.0 0.0 0 0 ? S< Apr06 0:00 [bioset]
root 38 0.0 0.0 0 0 ? S< Apr06 0:00 [kblockd]
root 39 0.0 0.0 0 0 ? S< Apr06 0:00 [devfreq_wq]
root 41 0.0 0.0 0 0 ? S Apr06 1:07 [kswapd0]
root 42 0.0 0.0 0 0 ? S Apr06 0:00 [fsnotify_mark]
root 47 0.0 0.0 0 0 ? S< Apr06 0:00 [kthrotld]
root 51 0.0 0.0 0 0 ? S< Apr06 0:00 [ipv6_addrconf]
root 53 0.0 0.0 0 0 ? S< Apr06 0:00 [deferwq]
root 84 0.0 0.0 0 0 ? S< Apr06 0:00 [firewire]
root 85 0.0 0.0 0 0 ? S< Apr06 0:00 [ata_sff]
root 86 0.0 0.0 0 0 ? S< Apr06 0:00 [firewire_ohci]
root 88 0.0 0.0 0 0 ? S Apr06 0:00 [scsi_eh_0]
root 89 0.0 0.0 0 0 ? S< Apr06 0:00 [scsi_tmf_0]
root 90 0.0 0.0 0 0 ? S Apr06 0:00 [scsi_eh_1]
root 91 0.0 0.0 0 0 ? S< Apr06 0:00 [scsi_tmf_1]
root 93 0.0 0.0 0 0 ? S Apr06 0:00 [scsi_eh_2]
root 94 0.0 0.0 0 0 ? S< Apr06 0:00 [scsi_tmf_2]
root 95 0.0 0.0 0 0 ? S Apr06 0:00 [scsi_eh_3]
root 96 0.0 0.0 0 0 ? S< Apr06 0:00 [scsi_tmf_3]
root 97 0.0 0.0 0 0 ? S Apr06 0:00 [scsi_eh_4]
root 98 0.0 0.0 0 0 ? S< Apr06 0:00 [scsi_tmf_4]
root 99 0.0 0.0 0 0 ? S Apr06 0:00 [scsi_eh_5]
root 100 0.0 0.0 0 0 ? S< Apr06 0:00 [scsi_tmf_5]
root 115 0.0 0.0 0 0 ? S< Apr06 0:00 [kworker/0:1H]
root 116 0.0 0.0 0 0 ? S< Apr06 0:00 [kworker/2:1H]
root 118 0.0 0.0 0 0 ? S< Apr06 0:13 [kworker/3:1H]
root 119 0.0 0.0 0 0 ? S< Apr06 0:00 [kworker/1:1H]
root 136 0.0 0.0 0 0 ? S Apr06 0:01 [jbd2/sdc2-8]
root 137 0.0 0.0 0 0 ? S< Apr06 0:00 [ext4-rsv-conver]
root 173 0.0 0.1 76704 10072 ? Ss Apr06 0:03 /usr/lib/systemd/systemd-journald
root 176 0.0 0.0 0 0 ? S< Apr06 0:00 [iprt]
root 196 0.0 0.0 35000 8 ? Ss Apr06 0:00 /usr/lib/systemd/systemd-udevd
root 229 0.0 0.0 0 0 ? S< Apr06 0:00 [cfg80211]
root 239 0.0 0.0 0 0 ? S< Apr06 0:00 [hd-audio1]
root 240 0.0 0.0 0 0 ? S< Apr06 0:00 [hd-audio0]
root 272 0.0 0.0 0 0 ? S< Apr06 0:00 [edac-poller]
root 291 0.0 0.0 0 0 ? S< Apr06 0:00 [md]
root 293 0.0 0.0 0 0 ? S< Apr06 0:00 [kvm-irqfd-clean]
root 300 0.0 0.0 0 0 ? S< Apr06 0:00 [bioset]
root 305 0.0 0.0 0 0 ? S Apr06 0:00 [md0_raid1]
root 323 0.0 0.0 0 0 ? S Apr06 0:00 [jbd2/sdd1-8]
root 325 0.0 0.0 0 0 ? S< Apr06 0:00 [ext4-rsv-conver]
root 381 0.0 0.0 0 0 ? S Apr06 0:07 [jbd2/sde2-8]
root 382 0.0 0.0 0 0 ? S< Apr06 0:00 [ext4-rsv-conver]
root 403 0.0 0.0 0 0 ? S Apr06 0:00 [jbd2/md0p1-8]
root 404 0.0 0.0 0 0 ? S< Apr06 0:00 [ext4-rsv-conver]
dbus 411 0.0 0.0 31328 1832 ? Ss Apr06 0:00 /usr/bin/dbus-daemon --system --address=systemd: --nofork --nopidfile --systemd-activation
root 414 0.0 0.0 15196 1096 ? Ss Apr06 0:00 /usr/lib/systemd/systemd-logind
root 428 0.0 0.0 70620 4 ? Ss Apr06 0:00 login -- johan
root 429 0.0 0.0 0 0 ? S 22:54 0:00 [kworker/2:0]
root 437 0.0 0.0 4456 1236 ? Ss Apr06 0:00 /usr/bin/dhcpcd -q -b
root 585 0.0 0.0 4456 1296 ? Ss Apr06 0:00 /usr/bin/dhcpcd -q -w enp3s0
root 586 0.0 0.0 40436 612 ? Ss Apr06 0:00 /usr/bin/sshd -D
johan 668 0.0 0.0 35748 8 ? Ss Apr06 0:00 /usr/lib/systemd/systemd --user
johan 670 0.0 0.0 81980 24 ? S Apr06 0:00 (sd-pam)
johan 672 0.0 0.0 32300 4 tty1 Ss Apr06 0:00 -zsh
johan 681 0.0 0.0 13556 8 tty1 S+ Apr06 0:00 /bin/sh /usr/bin/startx
johan 703 0.0 0.0 15920 0 tty1 S+ Apr06 0:00 xinit /home/johan/.xinitrc -- /etc/X11/xinit/xserverrc :0 vt1 -auth /tmp/serverauth.kPf8g7jD1E
root 704 2.4 1.5 257684 97220 tty1 S< Apr06 35:21 /usr/lib/xorg-server/Xorg -nolisten tcp :0 vt1 -auth /tmp/serverauth.kPf8g7jD1E
johan 710 0.0 0.0 24104 1012 tty1 S Apr06 0:07 bspwm -c /home/johan/.bspwm/bspwmrc
johan 715 0.0 0.0 176520 3584 tty1 S Apr06 0:00 trayer --edge top --align right --transparent true --widthtype pixel --heighttype pixel --width 68 --height 20 --margin 115 --tint 0x000000
johan 720 0.5 0.0 96912 1680 tty1 S Apr06 7:56 compton
johan 721 0.0 0.0 12640 904 tty1 S Apr06 0:02 sxhkd -c /home/johan/.bspwm/sxhkdrc
johan 729 0.0 0.0 13476 16 tty1 S Apr06 0:00 bspc control --subscribe
johan 730 0.0 0.0 5932 20 tty1 S Apr06 0:00 cat /tmp/panelfifo
johan 731 0.0 0.0 5776 32 tty1 S Apr06 0:00 tee -a /tmp/panelfifo_center /tmp/minipanelfifo_left /tmp/minipanelfifo_right
johan 732 0.0 0.0 5932 0 tty1 S Apr06 0:00 cat /tmp/panelfifo_center
johan 733 0.0 0.0 13676 1552 tty1 S Apr06 0:10 /bin/sh /home/johan/.bspwm/paneltext 1520 2
johan 734 0.0 0.0 52732 1316 tty1 S Apr06 0:08 dzen2 -ta l -o 60 -fn Liberation Mono -fg #FFFFFF -x 1480 -y 0 -w 1520 -h 20
johan 735 0.0 0.0 5932 0 tty1 S Apr06 0:00 cat /tmp/minipanelfifo_left
johan 736 0.0 0.0 13676 1528 tty1 S Apr06 0:10 /bin/sh /home/johan/.bspwm/paneltext 1080 1
johan 737 0.0 0.0 52728 1640 tty1 S Apr06 0:06 dzen2 -ta l -o 60 -fn Liberation Mono -fg #FFFFFF -x 100 -y 0 -w 1080 -h 20
johan 738 0.0 0.0 5932 0 tty1 S Apr06 0:00 cat /tmp/minipanelfifo_right
johan 739 0.0 0.0 13676 1544 tty1 S Apr06 0:10 /bin/sh /home/johan/.bspwm/paneltext 1080 3
johan 740 0.0 0.0 52728 180 tty1 S Apr06 0:06 dzen2 -ta l -o 60 -fn Liberation Mono -fg #FFFFFF -x 3300 -y 0 -w 1080 -h 20
johan 741 0.0 0.0 13556 32 tty1 S Apr06 0:00 /bin/bash /home/johan/.bspwm/panel
johan 742 0.0 0.0 13560 1336 tty1 S Apr06 0:00 /bin/bash /home/johan/.bspwm/panel
root 2227 0.0 0.0 0 0 ? S 22:58 0:00 [kworker/3:1]
johan 2689 0.0 0.0 176052 3060 ? Sl 22:21 0:00 /usr/lib/dconf/dconf-service
johan 2751 0.0 0.0 18028 0 tty1 S Apr06 0:00 /usr/bin/dbus-launch --autolaunch 95fb1e3dc8cd49919b01a29b2760ba78 --binary-syntax --close-stderr
johan 2752 0.0 0.0 31148 1632 ? Ss Apr06 0:00 /usr/bin/dbus-daemon --fork --print-pid 5 --print-address 7 --session
johan 6412 0.0 0.0 92548 5612 ? Ss 23:06 0:00 urxvt
johan 6413 0.0 0.0 32304 2892 pts/1 Ss 23:06 0:00 zsh
johan 6537 0.4 0.0 14840 3044 pts/1 S+ 23:06 0:06 htop
johan 9999 0.0 0.0 385396 0 ? Sl Apr06 0:00 /usr/lib/at-spi2-core/at-spi-bus-launcher
johan 10003 0.0 0.0 31020 1456 ? S Apr06 0:02 /usr/bin/dbus-daemon --config-file=/etc/at-spi2/accessibility.conf --nofork --print-address 3
johan 10006 0.0 0.0 123160 752 ? Sl Apr06 0:07 /usr/lib/at-spi2-core/at-spi2-registryd --use-gnome-session
johan 10011 1.7 0.1 496912 7392 ? S<l Apr06 25:05 /usr/bin/pulseaudio --start --log-target=syslog
rtkit 10012 0.0 0.0 178252 24 ? SNsl Apr06 0:00 /usr/lib/rtkit/rtkit-daemon
polkitd 10015 0.0 0.0 546712 260 ? Ssl Apr06 0:01 /usr/lib/polkit-1/polkitd --no-debug
johan 10092 0.0 0.0 83292 0 ? S Apr06 0:00 /usr/lib/pulse/gconf-helper
johan 10095 0.0 0.0 43432 164 ? S Apr06 0:00 /usr/lib/GConf/gconfd-2
root 11502 0.1 0.0 0 0 ? S 23:12 0:01 [kworker/u8:2]
root 15809 0.0 0.0 0 0 ? S 23:16 0:00 [kworker/3:2]
root 16581 0.0 0.0 0 0 ? S 23:19 0:00 [kworker/2:1]
root 17174 0.0 0.0 0 0 ? S 23:20 0:00 [kworker/u8:3]
johan 17550 0.0 0.2 92548 13556 ? Ss 23:20 0:00 urxvt
johan 18043 0.0 0.0 32304 4896 pts/2 Ss 23:20 0:00 zsh
johan 18645 0.3 0.0 14808 3988 pts/2 S+ 23:20 0:01 htop
root 18773 0.0 0.0 0 0 ? S 23:20 0:00 [kworker/1:1]
root 21579 0.0 0.0 0 0 ? S 22:39 0:00 [kworker/1:0]
root 21671 0.0 0.0 0 0 ? S 23:24 0:00 [kworker/2:2]
johan 21905 0.0 0.1 92548 11756 ? Ss 23:25 0:00 urxvt
johan 21906 0.0 0.0 32304 4844 pts/0 Ss+ 23:25 0:00 zsh
root 22688 0.0 0.0 0 0 ? S 16:21 0:00 [kworker/0:2]
root 23210 0.0 0.0 0 0 ? S 23:26 0:00 [kworker/3:0]
root 23211 0.0 0.0 0 0 ? S 23:26 0:00 [kworker/1:2]
johan 23544 0.0 0.1 99316 11656 ? Ss 23:27 0:00 urxvt
johan 23545 0.0 0.0 32304 4956 pts/3 Ss 23:27 0:00 zsh
root 24066 0.0 0.0 8724 1860 ? Ss 23:27 0:00 /usr/lib/systemd/systemd-hostnamed
johan 24417 0.0 0.0 5776 672 tty1 S 23:27 0:00 sleep 60
johan 24988 0.0 0.0 32932 2924 pts/3 R+ 23:28 0:00 ps aux
root 31210 0.0 0.0 401196 2200 ? Ssl 12:37 0:00 /usr/lib/udisks2/udisksd --no-debug
root 31246 0.0 0.0 0 0 ? S 16:58 0:00 [kworker/0:1]
root 31401 0.0 0.0 0 0 ? S 22:03 0:03 [kworker/u8:1]
johan 31797 0.0 0.0 20528 8 ? S 14:48 0:00 /bin/zsh
johan 31801 5.8 1.1 546220 68188 ? S<l 14:48 30:40 /usr/lib32/skype/skype
Any help is appreciated!
-- mod edit: read the Forum Etiquette and only post thumbnails http://wiki.archlinux.org/index.php/For … s_and_Code [jwr] --Not a fix, but got my system to be more stable atleast.
Wrote a bash script that simply clears cache every minute. Very dirty, but it's better to have a stable and slow system than a system that crashes from time to time.
while true; do
echo 3 > /proc/sys/vm/drop_caches
sleep 60
done
simply execute as root and you're good to go.
Will continue to try to find the root of the problem though. -
CS4 Bridge Crashes When Sony HDR-SR11 MPG Selected
Greetings all,
I'm brand new to CS4 moving from CS2 and have not used Bridge before. I use a Sony HDR-SR11 cam. If I try to access the cam hard drive through bridge or open a folder with MPG files from this cam, Bridge CRASHES. I get the "Adobe Bridge has encountered a problem and needs to close"--Send Error Report/Don't Send pop up window.
If I try to open an MPG file from this cam that has been processed by another program--burned to DV then ripped back to MPG using other software, the file works just fine.
I have tried opening the cam's MPG files...
Directly from the cam drive -- crash
From files copied from cam to computer hard drive with Windows Navigator--crash
From files on computer hard drive placed there by Sony cam software.
The MPG files work fine in Premiere.
I have installed all the Adobe Updates for CS4.
PLEASE HELP!
THANKS!
james =)Hello James,
I am a Adobe Quality Engineer, Thank you for bring us this problem, we need do a further investigation, could you please send an email to me ([email protected]), then I can send our FTP account and password to you, I would like to ask you for helping upload one small size crash file of yours. Thank you!
BTW, which platform did you use? MacTel or PPC or Window XP or Windows Vista, 64 bit or 32 bit.
Baichao,
Adobe Quality Engineer. -
Bridge Crashes when uploading to FTP CS5
I am trying to create a web album in Bridge with CS5. Every time I select upload, Bridge crashes and closes and I get the error msg: Bridge CS5 has stopped working. A problem has caused Bridge to stop working correctly...
One can always try to reset preferences
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