BT Homehub2 lost all power, but we are stuck abroa...

Hi this is my first post.
I have had a Homehub 2 since last January with no problems.
Unfortunately just before we flew abroad over 2 weeks ago, all power light went out on the hub. We had to leave but asked a neighbour to check this out. No luck really. We didn't get the voltage etc on the power cable  so couldn't even order this for our return home to see if that was the problem.
As our contract was for 18 months, I guess we are still under warranty with our Homehub but for speed we were going to buy another from eBay, but again weren't sure of the Model no. 
However since we don't really know what is at fault we will have to wait until we return home. unfortunately delayed because of volcanic ash activity.
just looking for any advice really.
thanks in advance

no need to buy one. If you call BT then they will send you a new one...

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