BT Hub broad band light goes from blue to amber wh...

BT Hub broad band light goes from blue to amber whenever phone rings and temporarily drops internet. After a short period of time it resets itself. I use a VPN to work from home into office and it drops this as well which is very frustrating when on conference calls.
Spoke to BT last year and advised fit a high grade ADSL filter which we did and problem still exists
Any ideas??

is there any reason you started a new subject for what appears to be the same problem a previous posts. from previous the line is ok and broadband ok as long as you are not using VPN when phone rings - is that correct?
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My iphone keeps flickering on the load up screen and my screen goes from blue to black and keeps flickering any solutions?

as i said my iphone keeps flickering on the load up screen the apple logo goes back and forth and the screen changes colour from black to blue, help!?

You don't say which year it is, but if it's a 13" you're not having a common GPU that some 2010 and 2011 15" models are having.
Since reinstalling the OS didn't help, I'm afraid that the only real choice you have is to take the machine to your local Apple Store or an AASP and have them run diagnostics on the machine. It's likely a screen problem, rather than a logic board problem (although that's always a possibility).
The testing is free as if the estimate for repair. There's really nothing else you can do yourself at this point.
Sorry,
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Is anyone else having troubles with the power adaptors going from green charge light to amber?

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The light changes from green to amber whenever the System Management controller determines that the battery needs charging. The light is green, indicating a fully-charged battery, until it is determined that the battery is less than 94% charged. That determination can take a few seconds after the adapter is connected. If the charge level is found to be below 94%, charging begins, and the light turns orange (amber) to indicate that charging is taking place. None of this signifies a problem of any kind.

My IPad cannot download live Tv from skygo. I have no problem with my lap top so I assume the broad band is okay. Can anybody suggest why the live streaming will not work on my iPad one.

My IPad cannot download live Tv from skygo. I have no problem with my lap top so I assume the broad band is okay. Can anybody suggest why the live streaming will not work on my iPad .

Are you using the Sky Go app to try and watch it ? If so are you logged in with your Sky account ?
If you are using the app then you could try closing the app completely and see if it works when you re-open it : from the home screen (i.e. not with Sky Go 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Sky Go app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Blue screen of death, and continous reboot. Phone never actually boots up, just keeps going from reboot to blue screen and back again. Any suggestion?

Blue screen of death, and continous reboot. Phone never actually boots up, just keeps going from reboot to blue screen and back again. Any suggestion?

Hello jared1915
If you are stuck in that loop, the next step would be to restore your iPhone. Check out the article below to get your iPhone into recovery-mode and restore it in iTunes.
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http://support.apple.com/kb/HT1808
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Home Hub 3 orange light few times a day.

hi
at whits end and family not impressed got BT infinity a few weeks ago and ever since then the HH3 Broadband light goes orange and the only way to get it back to blue is to reset the openreach white modem.
i have tried everything to get the Blue light back up from disconnecting/reconnecting cables, power up and down of HH3, reset of HH3 , factory reset even a different HH3 both types A and B none of which works i just keep getting an orange broadband light. the only way to get it back to blue is to press and hold the reset button on the back of the openreach modem.
all the time all 3 lights are lit on the openreach modem the power DSL and LAN1 are all green.
i have read that there are syncronisation issues between the HH3 and the openreach modem
what i am wondering is would BT send me a new replacement open reach modem or just send out and engineer who will do everything that ive allready tried.
there are no connection issues when it is working getting 60Mb download and 10Mb upload speed when doing a speed test.
any other ideas of things i could try much appreciated.

BT will not send out a new modem as that is supplied by Openreach i would suggest you try and get a new hub first then if needed get Openreach out to replace the modem and check the line
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Your broad band will be on on the 21st Lies!!!

Hi
I was with sky broad band and decided to move over to BT, sent Mach code to BT over three weeks ago.
We were sent two emails about when our broad band would be switched on, which should have been the Monday21st of Oct
SO we waited on Monday for the blue light to come on as we were told it could be any time up to midnight that it would come on, NOTHING!!!!
So on Tuesday the 22nd of Oct in the morning I phoned and asked why it had not been turned on, only to be told sorry your broad band is not due to be turned on until the 29th of Oct !.
So if my start date was always going to be the 29th I would not have told Sky to turn our broadband off on Sunday the 20th of Oct!
Then the person told me that I could get on line using BT Fon? and she gave me a password and code to get on to it, the only thing is I live in a very small Hamlet that does not have this!
Told the person on the phone that we were meant to be on Monday the 21st and not the 29th, so why the hell did we get two emails and a phone text message confirming the 21st as our start date.
Then I was told that they had tried to switch it on and it had fell down at the exchange and they were having a problem with it, funny as my broad band with sky was working absolutely fine on the 20th of Oct
Went round and round in circles trying to get the person to understand that we were meant to be on line on the 21st and not the 29th as she kept saying , in the end I asked to speak to her supervisor as I was getting nowhere with her.
So after a long wait I did speck to the supervisor and explained that our contract should have started on the 21st of Oct and not the 29th.
The supervisor said that she would expedite the broad band and it would be on by 22rd of Oct, so on the 22nd Oct, and still NO broad band.
So phoned again on the 23rd of Oct and again went round and round in circles, constantly being told the 29th of Oct was our start date, again I asked to speak to a supervisor.
This time we were told that our broad band would be on by the 23rd of Oct and would be up and running by midnight, midnight came and went and still no broad band.
Again I phoned on the 24th of Oct and again ended up being told our broad band would be on the 29th of Oct, had to go through the same thing again telling her that we were meant to be on the 21st and not the 29th as she kept saying, in the end I asked to speak to a supervisor, and explained it all over again to her, and this time I was told that it would be on 100% guaranteed that day.
If it was not on by early evening I was to phone back and was given a new number to ring, 7.45pm still no blue light, so I phoned them back and was again told the 29th, no sorry that’s wrong your email says the 21st not the 29th, round and round we went again, so I asked again to speak to her supervisor, This time I was cut off!
Phoned back only to get an automated message saying all our lines are closed, please call back between 8am and 8pm.
Coming back to BT has a frustrating, disappointing, waste of my time, if I know it would have been like this I would have NEVER come back to BT at all, it has now got to the point that I will cancel my contract with them as they have not kept there part of the contract ,they have until the 25th to sort this out, otherwise its bye BT, and yes I will be billing them for the 42 mile round trip I am having to to use an internet café each day and for the cost of my time as well !
So to sum it up rubbish’s service, nothing but broken promises!
Darren Rees

UPDATE
Phoned again on the 25th of Oct to be told this one ,that the BT broad band team had tried to set it up on Monday the 21st ,but could not as they did not have the right phone number!.
So why have the continually kept repeating that it would start on the 29th, when they had tried to set it up on the 21st , more lies.
Then told yes your broad band would be on 100% guarantee that it will be on the 25th with out fail, and guess what happened on the 25th ,NO BROAD BAND!!!!, Lies .
So phoned up only to be told again that it would be on the 29th!No I am not happy with this at all I told them,Our start date is the 21st not the 29th.
Told the lady on the phone I want it turned on today not the 29th, only to be told sorry the broad band team can not do it to day as it is friday!.
I have been told so many lies by them, that the exchange was not working in my area and had a fault, that can not be true as my next door neighbour is with BT and his broad band is working fine, that your contract dose not start until the 29th.
There is a problem with your phone line,funny I am talking to you on the phone and this is working fine, another lie.
I guarantee 100% it will be on today, another lie
The broad band team did not have the right phone number,if they did not have the right phone number, so why has it taken them all week to sort this out, considering I phoned on the 21st about it and was told they had spoken to the broad band team on that day about it,another lie!.
Your broad band was never going to start on the 21st , but was set up for the 29th , I have a copy of the contract stating the start date is the 21st, yet more lies.
LIES,LIES and more LIES.
I bet the minute I fall to pay my bill they will be super efficient at cutting me off!
Totally feed up now and have given them an dead line that if my broad band is not on by Monday the 28th I will cancel the contract and never come back to BT as long as I live.

Audigy 2 ZS Platinum Pro Not Working ! External Hub Has No Lights

In the device manager it shows 'multimedia audio controller' with a yellow '?' and '!' through it and when you click properties it says 'driver not installed'. I just installed the new driver pack w/ audio console from the creative site!!! What's going on?! I have no sound and no lights on my external hub! A little frustrating... any help would be appreicated. Thanks
The sound card itself seems to be working and songs can be played however the external hub has no lights and seems non-functional. I've tried it in several different pci slots. Is the hub supposed to light up upon bootup or do you have to turn it on with the remote? I think the remote battery may be dead but there should be some kind of lights on the hub unit once the pc is booted... Both AD.Link Cables are connected so this thing should be working..
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Thank you for your help. It seems as if there is no power whatsoever, although the ad.link cables & 2 are both hooked up. Perhaps faulty cables or hub? Is there anything else that needs to be hooked up?Both were factory fresh before installation... I am unable to fix the driver issue using normal methods. I have tried re-installing the driver package from creative several times..

Home Hub 5 orange light

Set up my new HH5 on Monday & have had two occasions so far when the internet connection has dropped out & the central powerlight has changed from blue to orange - once static, 2nd time a flashing orange light. Each time the hub apparently reset itself - the light turned blue again.
But, how do I know what the cause is/was - the manual suggests that when the light turns orange "This shows that there's a problem somewhere" and to "Check the other lights in the silver bar at the bottom of the Hub and see the icons table below". However, both times I saw no lights in the silver bar??
I don't know if there's a 'settling in' period involved as it's not a new internet connection; I've merely replaced a HH3 + Openreach modem with a HH5 on my existing Infinity set up.

So, the last two nights, broadband has dropped out at around the same time - about 01:10 am. Whereas the night before I saw no lights on the silver panel, last night I did - the broadband light was flashing red. On both occasions the poer light eventually turned blue again.
Is this just the new Hub 'training' itself?

Flashing orange lights between steady blue

Hey guys!!
I've had BT broadband for 18 months and never had any problems. BT home hub 2.0
This morning, my internet was dropping (flashing orange lights on braodband and phone icons on the hub). I rang BT and they informed me there was an issue in my area and it would be fixed in a few hours.
I never fully lost service...it just kept dropping out and flashing the broadband and phone icons orange and then reconnecting again and going to blue.
I rebooted my router at the time they said, 4pm. At this time, the service status website said the problem had been fixed and so did the person I spoke to on the phone.
Now its 730 and im still having the same problems. My lights are all blue, and then every 20-30mins or so the broadband and phone lights will flash orange for 20 seconds and then finally go back blue. Sometimes I have to reboot the router to get them back to blue.
Is this just because there has been a recent problem and the router is just settling down again and getting the best speed back? Or something else?!
Thanks

The orange flashing light only happens when a resync happens and the speed can go up or down.
This is the fault ticket that was closed of at half 4 this afternoon. Please wait till tomorrow morning and tell us if you have any further problems.
Fault Reference: BT33637
Start:
23/10/2011 11:19
Cleared:
23/10/2011 16:26
Raised:
23/10/2011 11:19
Cleared Reason:
Unknown
Detected:
23/10/2011 11:48
Exchange Name:
BARTESTREE CROSS
Incident Headline:
MANCHESTER EDGE ROUTE SWITCH 6 : DEGRADED SERVICE
Incident Details:
Some of your Broadband End Users may have experienced a loss of Broadband Service.
Area Codes:
01200 01204 01226 01244 01248 01253 01254 01257 01260 01274 01283 01286 01298 01341 01352 01388 01405 01432 01457 01484 01490 01492 01507 015122 015126 015134 015148 015151 015152 015160 015164 015167 015170 015172 015173 01524 01530 01535 01544 01547 01584 01597 01606 016122 016123 016124 016127 016162 016172 016173 016176 016192 01625 01654 01663 01690 01691 01697 01704 01706 01721 01744 01745 01772 01782 01824 01829 01889 01924 01938 01942 01943 01978 01989
Progress
Received Issue Update
23/10/2011 17:22
FINAL
Service has been restored as of 16:26; by completing: a change of hardware. BT regrets any inconvenience this may have caused.
23/10/2011 14:17
3
Fault diagnosis is ongoing.
23/10/2011 12:08
2
An engineer has been tasked to site and new hardware ordered.
23/10/2011 11:53
1
Fault diagnosis is ongoing. Next update will be at 13:30.
Regards Edd
Check your Line
BT Speedtester

Excessive light leakage from gap below some keys on MBP

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I also noticed a little pinhole size blue light below my J key, which someone pointed out was probably just a logic board light. Are these things common on MBP's? I figure I can get a more honest opinion on here than from Apple support or "geniuses". Any help would be great, thanks!

Hi d,
The "light leakage" is not unusual - it's been on every MBP I've seen (if you look at it from the "right" angle). I'm sure there are better and worse keyboards due to manufacturing.

Tried to drag a progam to the trash but each time I did a window pops up and say that i cant moved it to the trash as the application is open.. the program i wish to uninstal is a pre-paid mobile broad band a

I tried to drag the program i wanted to uninstal to the trash but each time i try a window pops up and tells me i cant as the application is open and i know it,s not??? the program i want to uninstal is a pre paid mobile broad band, thank you Marie
I have tried going to the program it self but no where can i find how to uninstal it . I,m getting very frustrated with this C.P as at least with windows you went straight to the control panel and went to ADD/Remove, and clicked onto the program you wanted gone and clicked on it and it uninstaled . GRRR

I assume that the app didn't come with an uninstaller application/script?
If you definitely want to trash it have a look in Activity Monitor and your Login items, as there may be something running in the background that is preventing it being trashed.
System Preferences>Users & Groups (or Accounts depending on OS), Login items tab and delete anything that pertains to the app you want gone.
Next, Utilities Folder>Activity Monitor, have a look to see if there is anything running with the name of the awkward app. Select it and click on the the big red 'quit process' button. Now try and trash it.
If you are still having trouble you could try downloading the free AppCleaner:
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Novatel u720 sprint broad band card

Hi I bought a u720 broad band card by sprint . I tried but cant get it to work with my mac book pro.I need help to get to broad band.

The EVDO forums is quite helpful in this area. The company that supports these forums sells the cards (including the Novatel u720 sprint broad band card) and supports them for Mac. They will sell you the card and Sprint service ($60/month), activate the card and send it to yo with mac drivers ready to go.
Seems like a much better deal than no support from Sprint.
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Plug in Seagate USB drive and status goes from green to yellow

This is somewhat different from what others have posted.
When I plug in or turn on my Seagate 160 gig drive on the base station USB, the status light switches to yellow and no more wireless. The disk works when direct connected to the iMac. Epson printer works fine in the base station USB.
Anybody have these symptoms?
Rick

It is formatted FAT32 and works fine on my PC (I recently jumped ship to Mac) and connected to the iMac.
I don't understand your final comment. Once the disk goes 'ready', the wireless is down and I can no longer access the base station. If I turn the Seagate off, the light goes green again in about 5 seconds.
To anticipate: no, I have not yet attempted to 'talk' to the base via hard wired ethernet. That is, I have not seen any error text.

BT Hub broad band light goes from blue to amber wh...

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