Bt internet email not working on samsung galsxy s3

I have setup my BT internet email account on my galaxy S3 (GT19300) phone.
First of all it worked and started to download my messages. Then it stopped working.
I have read on other forums this is aknown issue with this type of phone.
Please could you tell me how to fix this problem permanantly.
Thanks in advance.

works without a problem on s2
what settings are you using?
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