Buddy Availability Not Appearing on Mail for Some Buddies

Mail shows the availability of buddy for most buddies (just two so far). Mail does not indicate when one buddy is available. I copied the email address from that specific email and pasted into the iChat Profile, but still Mail does not recognize this iChat buddy as available.
Any ideas? Thanks.

I've observed the same behavior since 10.5.2 came out. It seems to me that if the e-mail address of the person who sent you the mail contains any uppercase characters, you won't see the buddy status in the column in the inbox.
What's interesting though, is that you will see the status ball next to the e-mail addresses if you preview the note in the preview pane. Also, if you compose a note to the same person, you'll see the status globe as soon as you type in their address in the TO: or CC: field, even if it's not showing in the status column of the Inbox.
So my theory here is that for some reason, the mail app has some unintentional case sensitivity that's causing the status column to to work in the inbox, because as you say, it shows up in the address book and other places just fine. When I receive an e-mail from any buddy and their e-mail address comes across in all lower case characters, the status DOES display correctly in the status column. Are the buddies that show up for you in all lower case?

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Workitem exists in SAP Inbox But does not appear in UWL for some users

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Hi All,
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Do I understand correctly that I have to buy the new version for $149.00?
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My e-mails do not appear in Mail on my MacBook Pro

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Hi ritalim!
I have an article here for you that should help you troubleshoot this issue further to determine the source of the issue. That article can be found right here:
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http://support.apple.com/kb/ts4002
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
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Unable to update softward--get message that I do not have sufficient privileges for some of the items

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hi Arun,
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Hi,
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If you have any feedback for TechNet Subscriber Support, contact
[email protected]
Winnie Liang
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https://discussions.apple.com/message/16276201#16276201

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TD

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Buddy Availability Not Appearing on Mail for Some Buddies

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