Bullet points in Captivate 5.5 and 6.0

I have not been able to get adequate support or an acceptable solution to this persistent problem so I'm posting it here hoping for some help.
Image 1 is the original PowerPoint where the bullet points are spaced properly:
Image 2 is taken after presentation has been importaed into Captivate:
Thanks in advance.

Hi there,
In Captivate 6 when you import a pptx file (if it is ppt in your case save it as pptx) you will see an option High Fidelity in the PowerPoint Import Dialog. Check that option & import the pptx.
The bullets issue you mentioned here should not happen with High Fidelity import.
Let us know your observations and if your problem is solved.
Regards,
Nitin Kumar
Captivate Engineering Team

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