Business Engine Requisition Queue is not available

Hello,
did anyone encounter the error I wrote in the title?
I went to http://<Ciaca server>:8080/RequestCenter/businessengine/configdebug.jsp to check the business engine config, every thing seems fine.
I'm going to use a clone/Backup of the VM where CIAC is installed, but I'd still be interested in understanding that error.
Thank you.

Did you opened a TAC case? Maybe support can help?

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