Business Graphics Rendering Issue

Hi Experts,
I am trying to use Business Graphics in my Web Dynpro application. However, I am getting following message:
Graphics Rendering Problem.
I looked into following Blog:
/people/sap.user72/blog/2005/03/23/business-graphics-in-webdynpro
As per the blog, we have to look <MUX> tag in the igs.xml. Tyhe xml should be located in \usr\sap\NTH\JC00\igs\conf\igs.xml. First of all, I can not find any path as mentioned in blog. I can not find path "\usr\sap\NTH\JC00\igs\conf".
I have found one igs.xml in server and is located at \usr\sap\somename\somename\j2ee\JSPM\config\igs.xml.
This XML is pasted below:
<?xml version="1.0" ?>
<!DOCTYPE kernelPatches (View Source for full doctype...)>
- <kernelPatches name="BC-FES-IGS" vendor="sap.com" sequenceFile="IgsTasksSequence.xml" sequence="process">
- <os code="*">
- <cmdVersion extractor="SAPCAR" archiveId="IGS" cmd="igswd">
<arg value="-version" />
</cmdVersion>
<sar name="IGS.SAR" pattern="IGS.*\.SAR" dir="igs" id="IGS" manifest="igsmanifest.mf" opCode="X" required="Y" />
<sar name="SAPCAR" opCode="C" required="N" dir="igs" />
</os>
- <os code="WIN">
- <cmdVersion extractor="SAPCAR.EXE" archiveId="IGS_WIN" cmd="igswd">
<arg value="-version" />
</cmdVersion>
<sar name="IGS.SAR" pattern="IGS.*\.SAR" dir="igs" id="IGS_WIN" manifest="igsmanifest.mf" opCode="X" required="Y" />
<sar name="SAPCAR.EXE" opCode="C" required="N" dir="igs" />
</os>
- <os code="OS4">
- <cmdVersion extractor="SAPCAR" archiveId="IGS_OS4" cmd="igswd">
<arg value="-version" />
</cmdVersion>
<sar name="IGS.SAR" pattern="IGS.*\.SAR" dir="igs" id="IGS_OS4" manifest="igsmanifest.mf" opCode="X" required="Y" />
<sar name="SAPCAR" opCode="C" required="N" dir="igs" />
</os>
</kernelPatches>
Above XML does not contain any <MUX> tag.
My questions are -
1) How to find out whether IGS server is installed or not in my env?
2) Why we can't see <MUX> tag in above XML?
Please help me in resolving the issue.
Regards,
Brian

Hi Brian,
I guess your IGS version is 7.00. the file igs.xml only exists in IGS 6.40. The IGS configuration is in the instance profile with IGS 7.00. When your instance number is 00 the default HTTP listener port of the IGS is 40080.
Refer to note <a href="http://service.sap.com/sap/support/notes/704604">704604</a> to see how the IgsUrl is maintained. Please check if the value is correct and also try out localhost instead of the hostname.
Best regards
Matthias

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