Business Transaction Profile - Error when using Z-Transaction Type

Dear Experts,
we are using SAP CRM 7.0 (Support Level 0007 - SAPKU70007). I have created a Z-Business Transaction Profile Z_IC_SERVICE.
SAP Help says:
Enter the transaction type to be used as a default in your scenario in the IC WebClient. For example, choose the transaction type 0010 (Interaction Record) if an interaction record is to be created automatically. The system creates this interaction record automatically after the interaction has started (for example, after accepting a call). During this, the activity clipboard in the interaction record is filled with the relevant data.
So when I am using the transaction type 0010 (Interaction Record) in my Business Transaction Profile all is OK that means I can search for accounts and I can confirm them to go on with the process.
BUT: When I entering here a Z Transaction Type (Z000) the systems shows the errors:
- Error occurred in class CL_ICCMP_CUCOIREC_IMPL, event InteractionStarted.
- Error occurred in class CL_ICCMP_CUCOIREC_IMPL, event BPConfirmed.
Then I have made a copy of the transaction type 0010 (Name of copy: Z010) and tried to use it in my Business Transaction Profile the system says:
Customizing settings missing. Assign partner functions to Z010
Anybody know what to do and where to avoid errors? Note 1346892 is obsolete in this case because we already have the highest Support Package Level.
Best Regards
Oliver

Hi yes you were right. In the case of both transaction type I have corrected the customizing parameters in
SPRO -> Customer Relationship Management -> Interaction Center WebClient -> Business Transaction -> Assign Partner Functions to Business Transactions
In the case of Transaction Type Z010 I had Z-Partner Functions and and that leaded to the errors:
- Error occurred in class CL_ICCMP_CUCOIREC_IMPL, event InteractionStarted.
- Error occurred in class CL_ICCMP_CUCOIREC_IMPL, event BPConfirmed.
In case of the Transaction TYPE Z000 I forgot to assign the Partner Functions that is why this error appeared:
Customizing settings missing. Assign partner functions to Z010
Thread Closed

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