Buttons don't open new window. Buttons go dead

I'm having trouble getting buttons to work at the end of my
presentation. My last slide contains 3 buttons that I want the user
to click on as a "next step."
But, my buttons don't seem to work right. The play again
button only works while the movie is playing. Once the movie stops
playing, the button no longer works. I would like the buttons to
remain active even after the screencast has ended.
Here is link to my screencast:
http://www.kahunadesign.com/RightScale/captivate/RightScale_Demo_v1_buttons.htm
Contact Us and Free Trial buttons are also on the last slide
and don't seem to work. Both links attempt to open a new url in a
new window.
Ex:
"Free Trial" button
Type: text button
Button text: free trial
On Success: open url or file
url:
http://www.rightscale.com
Infinite Attempts: yes
Also, under "Slide Properties" of my last slide, how come
there is a "no action" under the Navigation section? If it's the
last slide, I want it to end/stop, not "go to next slide." Maybe
this is why the buttons don't work? Not sure if the problems are
related.
Thanks,
-Dean

Hi Dean and welcome to our community
Looks like you aren't pausing the buttons? Look at the
properties of each button. There should be a "Pause after" option
for each one. Normally the buttons are set to pause after a period
of time. From the time they appear until they pause, they are in an
active state and may be clicked to evoke their assigned action. But
if for some reason the pause is removed or another action causes
the playhead to move into the "Inactive" area, they will appear and
the mouseover effect will be there, but they will be dead to the
world and not react to any mouse clicks.
Cheers... Rick

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