Buttons stopped working and Unresponsive!

All my buttons (send, menu, back, volume buttons on side, end) are unresponsive. This occured right in the middle of installing the o/s update 7.1.0!!! How can I resolve???

Hello ericbillington,
Welcome to the forums.
Sorry to hear about your issue.
Have a look at the following article which may help you out.
Trackpad, trackball, or keyboard not working on a BlackBerry smartphone
Let us know how you make out after following the steps in the article.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

So i just got my ipod august 2012. about 1 month ago, my home button stopped working and my ipod is getting slower and slower. would apple be able to fix it for free?

So i just got my ipod august 2012. about 1 month ago, my home button stopped working and my ipod is getting slower and slower. Would apple be able to fix it for free?

Ipods automatically have a one year warrany unless you have violated the terms. But you can pay to extend the warranty. It depends, they may fix it for free or they may charge a bit. Im not entirely sure. But id say theres a good chance that they may fix it for free. With battery replacements, ive heard that they give you an entirely new ipod with a charge of $80. So i think it depends

My iphone home button stopped working and the phone started getting hot. The camera also fogged up. What do I do?

My iphone home button stopped working and the phone started getting hot. The camera also fogged up. What do I do?

I'm guessing it's a hardware problem. Your best option is to go to an Apple Store as soon as you can to try and sort this all out. While you're waiting to go visit an Apple Store, however, I'd imagine you still want to use your phone. To circumvent your hardware button problems, try enabling Assistive Touch by going to Settings>General>Accesibility>Assistive Touch. You'll see a small box appear on your screen. Tapping it will bring up several options for you to choose from, like the home button. Clicking the "Device" option will give you several options for controlling your phone that you would normally use hardware buttons for (i.e. volume, lock your phone, etc.) Hope this helps and good luck!

My home button stopped working and now iPad mini will not turn.

My home button stopped working a few weeks ago, and now my iPad mini will not turn on. I can't restart the iPad, and it will not pop up in iTunes. What can I do?

Make an appointment with the nearest apple store and they will be able to replace it or give you directions otherwise. Hope this helps
-24GHz

Ipad all buttons stopped working and volume button has gone haywire

I've had my ipad 4 16g wifi for the last year and a half with no problems whatsoever and then all of a sudden yesterday it's as if it's become possessed! ALL of the buttons have become nonresponsive, so I can't go to the homepage without using my fingers to sweep it, I cannot close my apps because the home button doesn't work, I can't turn the volume up or down using the volume button and I can't even turn off my ipad with the power button. Nothing seems to work and when they do, it works for 10 minutes and goes haywire again.
THe volume button seems to be the worse for some reason with nothing even being close to it, it goes on and off and on and off sporadically for a span of 10 minutes. The ipad can still function but is considerably slower when the volume is going haywire and I have absolutely no clue why. What I have tried so far is resetting all settings and rebooting the ipad multiple times and this has not solved the issue. I have also updated to the latest software since the problem and it hasn't helped either. Any ideas?!!

Try this, but you may not be able to - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Have you tried Restoring?
Restoring iOS software
http://support.apple.com/kb/ht1414
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

My iphone 4 lock button stopped working and now it won't charge

Hi.
A couple of weeks ago my iphone 4's lock button randomly stopped working, I had never dropped my iphone so I couldn't figure out why this had occurred. I did not see this as a big problem until recently when my iphone stopped charging. The iPhone had worked just as normal the day before it stopped charging. I usually charge my iphone over night, but one night it reached around 85% and stopped charging. I have tried it with several different iphone chargers and different plugs in the house but still the iPhone wouldn't charge. Now my iphone has ran out of battery and due to the fact that my lock button is broken, I can't try anything to turn it on. Does my battery need replacing?
Thanks,
Anna.

Try these steps: http://support.apple.com/kb/ts3281

All my buttons stopped working, and i have no error in codes or anything :s

So i am working in an iOS app using Adobe flash pro cs6 and i had all my btn starting on frame on, in the background layer, so the btns never dissappear so is the layer that contains the code for those 3 buttons (Back, Menu, Next) the as3 layer and the background n buttons layer have a key frame in the frame 2 until frame 100 with no other keyframes.. so i decided to add a menu right in the first frame (1) with 3 more buttons (actually fully working all 3) and i notice that when i delete the codes in frame one (Menu buttons) the other 3 buttons start working, if i code again then the 3 buttons is the frame two stop working, here are my codes:
The three buttons of the menu (the working one, but when i delete the code the others start working)
/*import flash.events.MouseEvent;
stop();
chapt_sel.addEventListener(MouseEvent.CLICK, ChapterSelect);
inst_btn.addEventListener(MouseEvent.CLICK, Instructions);
abt_btn.addEventListener(MouseEvent.CLICK, AboutME);
function ChapterSelect(evt:MouseEvent) :void {
          gotoAndStop(5);
function Instructions (e:MouseEvent) :void {
          gotoAndStop(2);
function AboutME(a:MouseEvent) :void {
          gotoAndStop(15);
as you see it has the /* */ to close the code so the other buttons work
and here's the code for the NON-Working one, unless i close the code above:
import flash.events.MouseEvent;
stop();
// EventListeners n others
menu_btn.addEventListener(MouseEvent.CLICK, menuFunc);
next_btn.addEventListener(MouseEvent.CLICK, nextFunc);
back_btn.addEventListener(MouseEvent.CLICK, backFunc);
// Variables
// Functions
function backFunc(evt:MouseEvent):void
     var invalidFrameNumbers:Array = new Array(1, 5, 11, 13);
     var validPress:Boolean = true;
     for (var i:int = 0; i < invalidFrameNumbers.length; i++)
          if (invalidFrameNumbers[i] == this.currentFrame)
               validPress = false;
               break;
     if (validPress)
          prevFrame();
function nextFunc(e:MouseEvent):void
    var invalidFrames:Array = new Array(5, 12);
    var validPress:Boolean = true;
    for (var i:int = 0; i < invalidFrames.length; i++)
        trace('Checking if invalidFrame[' + invalidFrames[i] + '] == [' + this.currentFrame + ']');
        if (invalidFrames[i] == this.currentFrame)
            trace('Invalid frame matched, press invalid');
            validPress = false;
            break;
    if (validPress)
        trace('No invalid frame detected, running nextFrame()');
        nextFrame();
function menuFunc(a:MouseEvent) :void {
          gotoAndStop(1);
Please help :s

to make not visible:
menu_btn.visible=false;
next_btn.visible=false;
back_btn.visible=false;
to make visible (the default setting unless code like the above executes):
menu_btn.visible=true;
next_btn.visible=true;
back_btn.visible=true;

My iPod Touch 5th generation is faulty, first the home button stopped working and now it's died completely, won't charge but I can feel the screen is heated. What is going on with this thing?

I bought this iPod mid-March, I've only had it for a little less than 5 months. I bought it at Best Buy, I don't know if that matters or anything- I have a geek squad and apple warranty. I'm only nineteen years old and this was my first real big purchase and I'm very disappointed. I've had other iPods before and never had any issues with them, my last one lasted from 2008 - 2013. I take very good care of my iPod Touch, never dropped it or anything of the sort and I keep it in a thick case. This iPod worked fine up until recently. First the home button became unresponsive, I had to activate the assistive touch because I use this iPod for school work. I was about to take my iPod into Best Buy so they could take a look at it and see if there was anything they could do before I contacted apple, but now my iPod is completely dead. It won't respond at all. I had to disconnect the charger because the iPod screen was getting hot and it wasn't charging. It's been disconnected for a few hours and the screen still feels hot. I'm really concerned, especially with recent news reports of handheld devices overheating and burning people or even exploding. Will the apple warranty cover this so I can get a new iPod? What are my options?

If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My iphone 4's lock button stopped working and my warrinty isnt up yet but my phone is cracked. will apple still be able to replace it?

the whole back side of my phone is cracked but i don't know how i never drop my phone and i always have a case on it. but now i can't use my lock button and i really don't like assistive touch. will apple be able to replace my phone even if the back side of the phone is cracked?

If the damage is not user inflicted, Apple will replace it.
Frankly the only way to know for sure is to take it to Apple and ask them.

My button has stopped working and Apple refuse to fix it. This started happening 9 months after purchase. Product now out of warranty, but the fault is common.

Hi Apple users,
A few months ago my iPhone 4 button stopped working and has made my phone unusable. Most of my friends that have had iPhones for about a year have a similar fault.
I recently contacted Apple to discuss this and ask how to fix it. They said that it would cost £140 as it is 1 day out of warranty. I should have called a few weeks ago.
As it is known that the fault happens gradually over a period of weeks, I fail to understand how that is not an issue Apple would like to chase up and fix. So, Apple, if this is common, then your design is faulty. I will no longer recommend iPhone to friends.
If anyone else has had a similar experience, do please post your comments here. I'm now chasing up apple to find out if it really does cost £140 to repair something that is broken due to a manufacturing fault.
E

I don't believe it is as common as you believe it is, I've only known one person with a defective home button (and I know many people with iPhones) and she took it in and had it replaced under warranty.
Did you take your phone in to an Apple Store or did you call? Either way, make a Genius Bar appointment at an Apple Store and ask to talk to the manager and explain your situation calmly. If that fails, call AppleCare and ask to be transferred to customer service. Again, discuss it calmly.

My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!

My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!

Hello Kimbo1991,
It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Regards,
Sterling

I dropped my Iphone in water and the on/off button stopped working, how do I fix it?

I dropped my phone in some water and it was only in there for about two or three seconds. I grabbed it and dried it straight away and made sure to get in all of it, and it was fine, everything worked. But about an hour after the on/off button stopped working, so i have to use the home button to unlock it and have to wait for the screen to turn off after 1 minute of leaving it. I cant turn it off and dont know how to fix it. Will it go away on its own, do I have to send it off to get fixed? This literally happened like two hours ago, and my phone is a bit more than a year old. Can anyone help me?

Make an app;ointment at the genius bar and take your credit card. You can get an out of warrnty replacement for an iPhone 4 for $149.
If you had just done it, the advice would have been to shut it off and put it in a bowl or bag of uncooked rice or silica gel for a week. Unfortunately, since it's been powered on for several hours, since then, it may have been permanently damaged. You can try the rice trick, but be prepared to pay for a replacement at some point down the road.

"Tab" and "four" buttons stopped working

Hi,
I was using my computer, a black Macbook bought in summer 2006, and suddenly the "tab" button and the number "four" button stopped working. Don't think I pressed anything unusual, was just on safari, and all the other numbers work, and num lock is not on. help... plz?!

Hi, I ran software update and then restarted, that seemed to do the trick! I was in a a panic for a little while there tho, things have been going wrong pretty often with this computer so i was thinking it was done for... anyways, thanks for the quick reply and suggestions!!!

Hello i have a imac 8.1 and my volume down button stopped working..

hello i have a imac 8.1 and the volume down button stop working..
basically it seems that the f11 button is dead cause i can't make shortcut to this button anymore..
i had the maverick osx and i install some vst for ableton before that happend but i make format the disk and clean install the osx lion and it doesn't fix the problem.. any help ??

Very simple take it to an Apple Store or AASP and have it professionally diagnosed. Anything else would be guessing. Do NOT spend a penny on it until it is professionaly diagnosed otherwise you stand and excellent chance of throwing good money after bad.

TS1398 My Wi-fi on/off button in setting has stopped working and I can't even attempt to find anything does anyone know how I can fix it?? I've already reset the phone setting, network and factory settings

My Wi-fi on/off button in setting has stopped working and I can't even attempt to find anything does anyone know how I can fix it?? I've already reset the phone setting, network and factory settings

can you see the wi-fi address in the about? if it show N/A, your iphone needs to be repaired.
if your ios is 5.1.1 or you can see the wi-fi address,you could try to connect your iphone to the itunes to restore and update.

Buttons stopped working and Unresponsive!

Similar Messages

Maybe you are looking for