(C:\Windows\system32\Macromed\Flash\NPSWF32.dll:5) error

When I try to install the newest update 10.3.????? it tells me this--The Installation encountered errors: A required file (C:\Windows\system32\Macromed\Flash\NPSWF32.dll:5) could not be written due to insufficient permissions.
Can someone please help me?
p.s. I am the admin of the laptop.

I suggest you try the following
download the FP uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html (save to disk);
download the executable installer(s) from http://www.adobe.com/products/flashplayer/fp_distribution3.html (save to disk);
close all browser windows, then run the downloaded uninstaller;
restart Windows;
using Windows Explorer go to C:\Windows\system32\Macromed\Flash
delete any remaining files in this folder;
now run the downloaded installer(s).

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    =O====== M/11.4.402.287 2012-10-10+11-08-11.906 ========
    0000 Re: Adobe automatic flash update crashes with error 00000010 "D:\Temp\{C1AD15FE-05B3-464A-BE7E-986871B6FB95}\InstallFlashPlayer.exe" -iv 4
    0001 Re: Adobe automatic flash update crashes with error 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0002 Re: Adobe automatic flash update crashes with error 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.dll 5
    0003 Re: Adobe automatic flash update crashes with error 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe 5
    0004 Re: Adobe automatic flash update crashes with error 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_287.ocx
    0005 Re: Adobe automatic flash update crashes with error 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_287_ActiveX.exe
    0006 Re: Adobe automatic flash update crashes with error 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_287_ActiveX.dll
    0007 Re: Adobe automatic flash update crashes with error 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0008 Re: Adobe automatic flash update crashes with error 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
    0009 Re: Adobe automatic flash update crashes with error 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
    0010 Re: Adobe automatic flash update crashes with error 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0011 Re: Adobe automatic flash update crashes with error 00001106
    0012 Re: Adobe automatic flash update crashes with error 00001106
    0013 Re: Adobe automatic flash update crashes with error 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0014 Re: Adobe automatic flash update crashes with error 00000012
    =X====== M/11.4.402.287 2012-10-10+11-08-31.921 ========
    =O====== M/11.4.402.265 2012-10-10+10-56-43.031 ========
    0000 Re: Adobe automatic flash update crashes with error 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe" -update activex
    0001 Re: Adobe automatic flash update crashes with error 00000011 0
    =X====== M/11.4.402.265 2012-10-10+11-08-32.078 ========
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  • How do I install Flash?  Getting install error now.

    Winsows XP sp3
    Latest version of Firefox installed 3.6.8 (primary browser)
    Also have IE8 installed.
    32 Bit system
    Everything was running fine, then one day I fired up a video site and it said I needed to download the Flash plugin, which had been working before.  I downloaded and just got "installation error" message with no explanation.  Used the uninstaller to remove (both with not rebooting and with rebooting before going to the next step of intalling).  When I download and run the latest player from the adobe site, I get:
    A required file
    (C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_
    ActiveX.exe:3) could not be installed.
    I have tried following the additonal steps on the site of tweaking IE security settings, but I still am not able to get this running.
    Can anyone please help?
    thanks,
    scott

    Hi, thanks for the info. Something was out of sync, for sure. You'll have to remember how you did that just in case:-)
    That was very unusual, but good that you were able to correct it.
    Thanks,
    eidnolb

  • Shockwave flash has crashed reload error

    for the past few weeks, I get this error Shockwave Flash has crashed reload while attemping to view the online shows on the comcast website.  So I cant watch the videos at all, I can watch other videos on youtube and on the webpages.  

    ranglen wrote:
    for the past few weeks, I get this error Shockwave Flash has crashed reload while attemping to view the online shows on the comcast website.  So I cant watch the videos at all, I can watch other videos on youtube and on the webpages.  I had the same problem. I had to disable the protected mode in Adobe Flash Player, which is set by default.  Here is what I did to solve it. 1. Update your Adobe Flash Player to the current version. You have to do this on a regular basis because Adobe releases new versions all the time, mostly due to security flaws that they find. Make sure that you uncheck the box that says "Optional Offers," otherwise you'll get something extra in the download that you really don't need. 2. Close your web browser. 3. Lauch Windows Explorer, not Windows Interent Explorer. The quickest way to do so is a) Click Startb) In the seach box, type the following "explorer.exe"c) Under "Programs," you will see "Windows Explorer."d) Right-Click on "Windows Explorer" and select "Run As Administrator." 4. Once you have "Windows Explorer" open, browse to the following location: C:\Windows\System32\Macromed\Flash 5. In this folder, you will see a file called "mms.cfg" 6. Right-click on "mms.cfg" and then select "properties." 7. In the "properties" tab, select the "security" tab. 8. In the "security" tab, you will see group or users. Select "users" and then click the "edit" button to change the file premissions for file "mms.cfg." Be sure to check all of the allow boxes, otherwise you won't be able to change the protection mode settings in the next step. Click OK to close the properties box. 9. Right-click on "mms.cfg" and then select "Open." Windows will tell you that it cannot open the file and will then give you two options. Select the option that says "Select a program from the list of installed programs." 10. In the programs list, select "Notepad" to open the file in Notepad. 10. In Notepad, add the following line:        ProtectedMode=0 11. Then select "file," and then "save" to save to modified "mms.cfg" file.       12. Relaunch your web browser and try to viewing the video again. If you are still having problems viewing videos, you may also need to disable hardware accelleration in Adobe Flash Player. You can do this by right-clicking on any video and then uncheck the box that says "enable hardware accelleration." The reason you may have to do this is because some graphics cards have accellartion already built into them. Source:  https://support.mozilla.org/en-US/questions/993019

  • Boots to windows startup screen, flashes blue screen, restarts and repeats

    HP ENVY H8-1414 Product #H3Z00AAR
    Windows 7 Ultimate 64-bit
    Alright, so here is my issue. I turn on my pc and it gets as far as the windows startup screen, flashes a blue screen error for about half of a second and then restarts it self. My HDD is recognized in the bios. Tried a memory test in diagnostics and it passes.  Tried a hard disc check and it passes the SMART check but fails the Long DST with a failure ID of 0GF21L-0006LR-WPVX0K-61C703 (no idea if those a zeros or O's)
    I've also tried the startup repair but it did nothing. So I removed the hard drive and tried to use it in a different PC but had the same issue so I figured the hard drive went bad. Then I tried formatting a spare hard drive and installed a fresh copy of windows 7 on it, tried it on a different PC and it works just fine. However, when I try to use that hard drive on the HP ENVY I get the exact same problem even though it worked just fine on a differenct pc. 
    I purchased this PC refurbished about 3 months ago, the warrenty just ended a week ago.  There have been no hardware or software changes on it at all. This thing worked flawlessly last night... I locked the computer before bad and I woke up to this. No power outages over night or anything. It just doesn't make any sense.

    Here are the specs for your HP ENVY h8-1414 Desktop Computer. According to the specs, this model came from the factory with Windows 8 installed. The "blue screen" and restart are normal for Windows 7, when it encounters an error, unless you have altered the default settings.
    The LONG DST failure is indicative that the hard drive has failed or is about to fail. Unless the hard drive is moved to an identical or very similar computer, Windows will encounter a "blue screen. This is true with the original hard drive moving from the h8 computer to the other computer and the test hard drive from the other other computer moving to the h8 computer.
    Try placing the "test" hard drive in the h8 computer and installing Windows 7 from a DVD or USB stick. If you have any problems, please post back with full error messages and screen shots. Also indicate what stage of the install Windows 7 was doing tat the time.
    Please send KUDOs
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

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