C3 - User can no longer publish after website redesign

Hi everyone,
Been a while, Murray, hope you are still around, need your help! *smile*
Have a client who has been using Contribute for a while, and they currently have Contribute3 (3.1). Their website has been redesigned, and I wasn't sure what to do with regard to the old files, so I made a backup and removed them leaving the folders.
When she tried to Publish her first change, she received an error message saying: "Access Denied. The file may not exist, or there could be a permission problem. I am having our staff check on the permission issue, although this was not an issue the last time she made a change. And obviously the file exists, or she would not have been able to go to the server, retrieve the file, and edit the file.
Is there some procedure I should/should have gone through? I would appreciate your help!
Thanks,
Suzanne

Hi everyone, especially to anyone else with this issue currently or in the future. I was surprised that I got no comments from anyone, and ended up posting on the Connection/Administration side as well - no response there either. Very surprising.
The initial problem I found, was that the directory had not been set up for a group I was told, so I continued to have write access, etc. During their attempt to correct this, a mistake was made and the folder permissions were hosed up for both myself and the user.
When a user attempts to connect to a server, and the permission has changed, Contribute apparently disables that site's connection within Contribute. I have never had this happen on my end, but it created a login issue for the user. I have often come in to see disable connections, but if all is well, I have been able to connect. Even after the permission issue was solved, the user still could not login.
In my continued search for a solution, something made me think about this, and when I had the user check, the connection had been disabled. When the connection was enabled, the user was then able to login, make changes, and publish those changes normally.
I would gather from this, that Contribute does indeed check the users folder or some folder upon each login.
Hope this helps.
Suzanne

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C3 - User can no longer publish after website redesign

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