C4385 print quality problems in Windows 7

After an install of upgrade Windows 7 Ultimate from Vista 64, the printer will not work properly. I have installed the new drivers from HP. It seems to work OK on text and printing emails, etc. But, when printing a JPG, the top 3/4 of the picture prints only magenta and maybe yellow and the bottom 1/4 of the picture apprears to be OK. Help!!!!

mdl47 wrote:
After an install of upgrade Windows 7 Ultimate from Vista 64, the printer will not work properly. I have installed the new drivers from HP. It seems to work OK on text and printing emails, etc. But, when printing a JPG, the top 3/4 of the picture prints only magenta and maybe yellow and the bottom 1/4 of the picture apprears to be OK. Help!!!!
It sounds like you have a bad color cartrdige or perhaps a poor capping station seal. If you print a second page is it all OK? What about a color copy?
If the second page is OK but a page printed the next day is bad again then the issue is probably the capping station and your unit will require service.
If the copy is bad in the same manner as the print from the computer I would suspect a bad color cartrdige.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Print Quality problems

My print quality for Reds & Greens is coming out streaked. The blacks and blues are fine. I use HP ink cartridges anad keep them cleaned and aligned. But on the Alignment page the reds & greens are streaked and cannot be cognized. Could this be a print head problem ?

Hello novemberwolf,
Welcome to the HP Forums.
I see that you are having some printing issues when attempting to print in colour.
Please click on the following link on Fixing Print Quality Problems for the HP Officejet Pro 8600 e-All-in-One Printer Series.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Print quality problems on Fuji Xerox printers when printing from ArchiCAD and/or Preview.

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I've included a link below to help you troubleshoot rpint quality issues...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu03037&tmp_task=solveCategory&lc=en&dlc=en&cc=...
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Dave M.
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Hello RussellYang.
Welcome to the HP Forums! I understand your concerns with your Photosmart D110A. Does this issue occur from multiple program(s) or just one program?
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I worked on behalf of HP.

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Hi tsanchung,
From the description of your problem, it appears that the alignment process was not completed successfully.
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01667624&cc=us&lc=en&dlc=en&product=3794615
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Say thanks by clicking the Thumbs up icon in the post
Please mark reply as "Accept as Solution" if it solved the problem, so others can find it.
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Try resetting the printing system http://support.apple.com/kb/PH14141
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I bought a new Pixma MG2220 printer and received it 2 days ago. I followed the instructions and installed it from the provided CD on my 10 year old Compaq S4020WM desktop computer upgraded with 1GB RAM and 1TB hard drive running Windows XP SP3.
The CD installation took a very long time to complete (maybe an hour or so) and things did not work right. In particular the My Image Garden software was very slow and sluggish to respond. So I downloaded and installed the latest drivers and software from the Canon website on top of the existing installation, which did not help. The My Image Garden software began crashing completely with an error message about a bad .dll file. After talking to Canon tech support on the telephone, the support tech admitted that this software CD was probably not compatible with my old XP computer. The My Image Garden software uses like 500MB RAM which is too much resources for my machine. So the rep had me uninstall My Image Garden.
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*My Printer Ver. 3.1.0 (Windows 8/8 x64/7/7 x64/...        01/07/13    5.12 MB
File Name: mypr-win-3_1_0-ea11_2.exe
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Thanks for any feedback.

Thanks for your info but the MG5420 is more than twice the cost at my local Walmart and Staples stores.
I thought I was being smart to buy the MG2220 as a later model(?), but it looks like the prior model MG2120 has more copier and scanner features according to the online specs at the Canon website (see copies below).
For example the MG2120 allows 25%-400% reduction/enlargement when copying, while the MG2220 does not. Can you verify this?
Also does the MG2120 allow for setting copying to lighter/darker? (I don't understand that complicated technical lingo in the specs.)
Thanks.
Pixma MG2120
Copier
Copy Speed (up to)   FCOT(Color) Approx. 30 seconds8
Reduction / Enlargement   25% - 400%
Copy Features   4-in-1 / 2-in-1, Auto Exposure/Intensity Copy, Face Brightener/Fading Correction, Fit-to-Page, Gutter Shadow Correction Copy, Image Repeat, Intensity, Multiple Copy: 1-9, 20 Pages, Photo Reprint, Preset Copy Ratios, Zoom
Scanner
Scanner Type   Flatbed
Scanning Element   Contact Image Sensor (CIS)
Max. Resolutions   Optical:1200 x 2400 dpi
Interpolated:19,200 x 19,200 dpi
Scanner Features   Auto Document Fix, Auto Scan Mode5, Gutter Shadow Correction, Push Scan
Color Depth   48-bit internal/24-bit external
Max. Document Size   8.5" x 11.7"
Pixma MG2220
Copier
Copy Speed (up to)   FCOT(Color) Approx. 30 seconds3
Copy Features   Borderless Copy, Fit-to-Page, Multiple Copy: 1-9, 20 Pages
Scanner
Scanner Type   Flatbed
Scanning Element   Contact Image Sensor (CIS)
Max. Resolutions   Optical:1200 x 2400 dpi
Interpolated:19,200 x 19,200 dpi
Scanner Features   Auto Scan Mode, Push Scan
Color Depth   48-bit internal/24-bit external
Max. Document Size   8.5" x 11.7"

Printing quality problem

We spend incredible amount of time to find out how to how to make
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have no solution.
First we used direct print VI panel, after VI competition, but there
are many problems with it. Then we left it and switched to report
generation, now we are at the same situation.
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on printer printout, NI-support suggest: LET USE W98.
-Using W98, printing on printer with page format A4, EXE crashed.
NI-support
suggest: LET USE WinNT,W2K
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though I closed report reference. Each print make
app. or LV allocated
memory 3 MB higher. The newly allocated memory is no more released and
all VI's are after 3to 5 printouts really slow.
Seems to me probably nobody is using report generation VI's, because
there is no way to use it.
Seems to me also, that the only way (but painful) how to print from
LV6.0.2 is the same, which exists since LV4 - print panel after
competition (the same solution as 4 years ago...). Even this solution
is really bad under W98 printing to HP printers - we can see very
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, so
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I don't have any complaints about printing from LV - well, not many, anyway.
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Apart from that, I have generally excellent results using print on completion under LV6, usually to an HP LaserJet. A few things I've learned:
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2) Create
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3) Paint the background of the printing VI white.
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David Boyd
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Certified LabVIEW Developer

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William,
You mentioned regular intervals. Each roller has a different diameter. By measuring the distance between smudges, you can determine which roller is the culprit. Measure and post back. OR, check here for more details.
http://www.fixyourownprinter.com/
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