Cabling for Infinity

I'm currently on an ADSL2+ connection & considering a switch to Infinity & have a question about my internal cabling.
I have a filtered faceplate that'll obviously get switched for a VDSL one , and as my router is some distance from the master socket I've run a cat5 RJ11 terminated cable from the master to the router with no loss of signal strength.
Will that be suitable for Infinity which I believe uses RJ45 terminated cabling?
It's really the RJ11 v RJ45 terminals I'm more concerned about as Cat5 should be more than enough for my expected 57meg connection.

Infinity uses rj11 master socket to modem, and rj45 modem to home hub router. You may lose a little speed by carrying the vdsl signal the extra distance over your old cable; potentially more loss for vdsl than for adsl. It will effectively be a data extension kit.
If feasible, put the modem near the master and run CAT5 cable to the remote router. Ethernet signal will operate over the extra distance with no loss. Many be awkward if you don't have power near the master, or if you are reluctant to replace either the old cable, or its RJ11 terminators.

Similar Messages

Going for Infinity - will BT agree to cable change...

When I upgraded to ADSL2 I soon found out that my internal extension wiring was not up to the job and had to plug my hub into the master socket. This means that I am having to use wireless from my PC to my hub so may be losing a bit in the process as they are in different rooms. I have a Smart TV with Wi-Fi access in the same room as the hub and the connection is flawless. Given that the Infinity speeds should be 5 times as fast ADSL2 I am thinking of changing my set up so that the extension becomes the master so that I can have the hub by my PC and ethernet into my PC which would mean placing the hub in a different room to my Smart TV. I also have a very long length of external wiring that runs far longer than it needs to around the property from the BT pole. I would like to eliminate that length so that the wiring takes the shortest route from the pole to what I would like to be the new master socket. I have had new fascia boards and these are over the existing wiring but to my mind it should not be insurmountable to change the outside wiring as the the connection bracket that the cable from the BT pole leads to has not been touched.
I have drawn up a basic plan showing the existing layout and my proposed changes. Would this be deemed as being to great a change to wiring as part of the Infinity installation? Would BT want to charge me extra for this?
Property is a typical double fronted bungalow with hall between lounge with existing master socket and my study area where I want to move master socket to.
The advantage for me is that I would be able to have PC plugged directly into the hub and reduce the distance to the FTTC cabinet by the width of my property, and would free up a window sill where existing hub sits. Looking at the size of the new hub's I am not convinced my other half would be happy having it all in the lounge especially as the double socket that is there has the phone and hub plugged into it so I don't think there would be enough sockets. I would also probably need to add an extra power socket in the room where I want my hub to be but as I have an electrician in the family this would be relatively easy to achieve and everything would be out of sight behind my computer desk.
If I were to get BT to agree to make the change - given that I would be increasing from 13mb that I can see wirelessly from my PC at the moment to a predicted 66mb service would moving the modem result in any Wi-Fi signal problems for my smart TV which would then be in a different room.
Who do I need to contact to run this by and obtain agreement as it is obviously not something I can hit the engineer with when he comes to do the installation.

I know this may be a silly question but how? If the internal wiring was not good enough for ADSL2+ to cope with how come it is good enough for Infinity? By default if the wiring is left as it is the signal will come into the existing master socket which will be in effect an extension and then the signal will have to travel along internal wiring of indeterminate age and quality. It is a BT socket so assume that the extension was first installed by BT in the days before cordless phones but I have subsequently moved the socket from another room, so it could be used by my PC in the good old days of dial up and beyond to ADSL2+.
Is the idea that the master socket will remain the master socket with the so called 30 metre extension cable being run from it to the extension so that it can take the hub? If my understanding of the video on this website is correct this cabling will not be hidden and will go along ceilings and door frames? - Well having placed all electric and phone cabling in ducting before replastering every room I most definately do not want any new unhidden cabling. I doubt anyone would who has a visible cable free property. One solution could be for the engineer to feed the cabling along the path of the existing extension cabling so that the new cabling is hidden from view? That may be a workaround but it seems a waste of cable to be honest when there is a far easier solution available which is to move the master socket.
Whilst upgrading to ADSL2+ I was told that distance to the exchange was a crucial factor and that issues such as wind on the line, ice, a DACS unit on the pole, christmas lights and other sources of interference would affect the speeds and that any reduction in distance would help the speed. Surely it must be the same for Infinity because as far as I have seen BT have not been digging holes up to lay fibre optic cable around town and certainly the cable from the cabinet to my master socket definately will not be fibre optic.
I do need to be absolutely sure of how the installation would work before ordering which is why I am highlighting these issues to avoid problems down the line. I was quoted £134 subject to survey by Openreach to move the point of entry last year (when Infinity in Spalding seemed a pipe dream) - so it is theoretically possible to move the phone line entry point so that the extension can become the master socket in the true meaning of the term. It seems logical if Openreach do the installation for Infinity that they should be able to make the shift at the same time.
As for Wi-Fi TV it is a top end Sony with its own Sony dongle and the wireless apps are pretty much instant. If there is a delay it is when the programme is being downloaded, but even an hour programme takes less than 30 seconds to start up. Absoluletly no lags on BBC iPlayer or You Tube and it performs better than my PC or even my laptop when the latter is in the same room.

Polegate Exchange is now ready for Infinity.

Your site shows that Polegate is now ready for Infinity, but checking my phone line I cannot get it (nor can about 20 of my friends in Polegate as I have put their numbers in your checker).
On your forum you give four reasons why this may be the case.
Your phone line may be connected directly to the telephone exchange and not to a local street cabinet.
Your line may be too far from the local street cabinet to have a stable BT Infinity service.
Your local street cabinet may not be suitable for fibre optic cables.
We haven't yet got the council's planning permission to do the necessary work at your local street cabinet
1/My phone line is not connected directly to the exchange.
2/Your new local street cabinet is directly outside my house - approximately 10meters away
3/I have talked to your workmen over the last two months as they installed and commissioned the new cabinet andthey have confirmed that it is for Infinity.
4/Planning permission was granted.
Are there any other reasons why I cannot get Infinity?
Is there an actual contact number / email address where I can get specific answers about my line?

Hi thanks again for your reply.
Unfortunately I am technophobic and do not understand what p1 or fttc are.
I did manage to follow the link you kindly inserted and the response is as below. I assume from this that I cannot get Infinity.
Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a fixed line speed up to 2Mbps.
Our test also indicates that your line currently supports an estimated ADSL Max broadband line speed of 8Mbps; typically the line speed would range between 7Mbps and 8Mbps.
Our test also indicates that your line currently supports an estimated ADSL2+ broadband line speed of 10.5Mbps; typically the line speed would range between 8Mbps and 12.5Mbps. Our test also indicates that your line could support an estimated ADSL 2+ Annex-M broadband upstream line speed of 1Mbps and downstream line speed of 10.5Mbps; typically the downstream speed would range between 8Mbps and 12.5Mbps.

Before posting about the speed Increases for Infin...

Hi All
We started taking orders 12-04-2012 for Infinity 2 on bt.com and since then many of you have raised questions on the forum. Here's a heads-up on what to expect when ordering and what happens next.
I've placed my order but no speed increase
1. Check the order tracker to see when your order is due to complete - it won't complete before this date and please note that orders are completed between midnight and 6am on the day. (link)
2. Check your own equipment - this covers your own setup up to the Openreach socket. Remember to test with a wired (Ethernet) connection if having problems on a wireless setup (more on this below)
3. In a small number of cases you may need to switch the Hub off, and on again, before experiencing any speed increase.
Remember that whilst the service is 'up to 76Mb', the speed you receive depends on your line - If the line can support 60Mb then that is what you will receive - you can check the estimate for your line here: (link)
My order shows as completed, what speed should I expect?
We would have given you an estimate of your maximum broadband speed when you placed your BT Infinity order. You can check your actual speed at any time at speedtester.bt.com.
Your speed test results will show you your current speed, which will vary at different times of day depending on:
1. The way you connect – a wired connection is significantly faster than a wireless one
2. Your computer’s speed – older computers are usually slower
3. How busy the Internet is – the busiest times are evenings and weekends
4. The speed of websites you visit – e.g. some sites cap speeds in busy periods
Please note that it can take up to 10 days for your BT Infinity speed to stabilise so bear this in mind when doing speed tests during this initial period.
How to get the most out of your new speed
Are you using a wired connection? Your connection will be faster and more stable if you use an Ethernet cable(s) to connect your computer(s) to your Hub. At these faster speeds, we recommend a wired connection. Wireless is best reserved for connecting only your mobile devices and laptops.
Are you using the latest wireless kit? The Home Hub uses ‘n’ standard technology, which gives the fastest wireless connection. You may need to buy an ‘n’ wireless adaptor(s) for your computer(s) to take advantage. If you are unsure about wireless adapters you can ask questions in our community or find out more at bt.com/nwireless
Are you using our broadband software? Our Desktop Help software will optimise your computer settings for your new faster speeds. Download it from bt.com/desktophelp. Within this, using the PC Healthcheck feature regularly is particularly important to get the best speeds.

Right ok, its not the master socket or wiring as my connection as dropped again this evening. I was getting no connection at all and wouldnt open a single web page. These were my router stats before I restarted the router.
Line state:
Connected
Connection time:
1 days, 17:02:20
Downstream:
6.492 Mbps
Upstream:
1.002 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
4.7 dB / 6.2 dB
Line attenuation (Down/Up):
39.5 dB / 23.9 dB
Output power (Down/Up):
20.2 dBm / 12.7 dBm
FEC Events (Down/Up):
401820509 / 138
CRC Events (Down/Up):
37674 / 10
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
144409 / 11
Error Seconds (Local/Remote):
9216 / 13
Once I restarted it worked for a little bit and then i dropped to download speeds of 0.1mbps again. I have had to connect to someone elses btfon to write this post.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:57:12
Downstream:
6.492 Mbps
Upstream:
1.019 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
8.2 dB / 6.1 dB
Line attenuation (Down/Up):
39.5 dB / 23.9 dB
Output power (Down/Up):
19.8 dBm / 12.5 dBm
FEC Events (Down/Up):
14275951 / 19
CRC Events (Down/Up):
65889 / 34
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
121825 / 8
Error Seconds (Local/Remote):
2769 / 1
I am so sick of ringing the support now. I have spoke to them so many times its beyond belief. They told me Friday that my internet should be fine by Sunday.
I have done a quiet line test and I dont know what to make of it. I dont have a corded phone, my hands free phone I can hear a faint fuzz. Dont know if thats normal?

Which adapter or cable for connection from apogee condenser mic to ipad 4 retina display 16 gb wi-fi?

hello
i ve got an apogee condenser mic to record my acoustic guitar and singing. in box there was a cable for connection to ipad&iphone. but that cable was not able to plug in to my ipad 4 (retina display 16 gb wi-fi).i need an adapter or an another cable to plug in the microphone into ipad.but which pin?which kind of adapter?thank u

Hi,
You need a Lightning adapter with 30 pin...

I am trying to connect a 24" cinema display with mini display port cable to a 24" imac with a displayport - is there a cable for this as these two connections are two different sizes

I am trying to connect a 24" cinema display with mini display port cable to a 24" imac with a displayport - is there a cable for this as these two connections are two different sizes

Hi Gilly,
I have no proof, but I think it will not work with an adapter, only Mini Display Port or Thunderbolt.

What cables do I need to connect my 2013 macbook pro to my HD tv? I know I need mini display to HDMI, but male? female HDMI??? and also, do I need a separate cable for sound?

what cables do I need to connect my 2013 macbook pro to my HD tv? I know I need mini display to HDMI, but male? female HDMI??? and also, do I need a separate cable for sound?

Actually you need a Thunderbolt to HDMI adapter. It will carry both audio and video.
This one will work: Mini DisplayPort | Thunderbolt® to HDMI® Adapter w/ Audio Support

What is the correct cable for iMac 11,2 Intel core i3, mini dvi to vga or mini display port to vga?

What is the correct cable for iMac 11,2 Intel core i3, mini DVI to VGA or mini display port to VGA to hook up to projector? Thanks!

mini-DisplayPort.
Regards.

Failure to fix my cable for over a year and a half! HELP!

Failure to fix my cable for over a year and a half! HELP!
I regretfully have to inform you that I might have to discontinue using Comcast, for the following reasons if I cannot et you to resolve these issues. It should be noted that this is something that I do not want to have to do. However, basically I have no choice.
1. Repeated and Constant Internet Issues and Poor TV Quality for over a year.
2. A substandard quality of service, just even compared to my next door neighbors who has Comcast. The service has issues daily. Not a week has gone bye without an issue either small or large.
3. Constant and repeated interrupt of service and an overall low quality of product. Time Outs, High Ping rates into the 100s and 200s, Cable Light Off, Poor Quality of TV picture, fuzzy, Digital Blocking even on non-digital channels with or without box, Occasional CB Radio chatter over interment connection <-(the odd one).
4. The constant run around from the employee’s at Comcast and Service Department who either are unable to fix my problem, or unwilling to fix my problem, or have no one qualified to fix the problem. The amount of service calls and tech support personal I have had come to my house and had to call is so numerous I cannot even recall the amount.
5. Paying full price for a substandard quality and product while others around me do not have too. Including my next door neighbor which does not seem to have an issue.
The Story-
I purchased this house over a year and a half ago. Note; I did think it was odd that the pervious owner of this house had Comcast TV, but a DSL internet connection (I know now why he had to do that). In a brief conversation with him recently when he was visiting our next door neighbors he told me of how he had the same issues and had to switch to DSL.
I am, and always have been an avid Cable user and in particular for the Internet as the Broadband just makes it so much more enjoyable. I used Time Warner Cable for over 7-years prior to “having to” use Comcast with great service and good connection and a highly enjoyable time over the internet playing games and surfing the web. I have to use the words :“having too”, as you are the only Broad Band Internet connection in my area currently (I moved to the Burbs, not the Boonies) so I still don’t understand why my choices are limited. Must be nice to have a Monopoly though. : ), and I am starting to think this maybe part of my problems and why nothing is being done.
In any case, my internet use is for entertainment only. Surfing the Web, playing video games, Online Classes, and whatnot. Nothing life treating, or a must have service and basically, fun for the family, not for frustration. I like to use Cable as I never have to worry about the line cutting out or losing connection. This used to be the case, but with Comcast I do have to worry about this, and it happens often. Simply put: it is NOT always ON as advertised, at least for me.
The Issues-
From day one, I have had nothing but repeated and constant issues with my internet service. I don’t even think I had Comcast a week before I had to make my fist service call. See I was used to another Cable service and silly me expected my cable to work. From there it was all downhill. I have had so many service calls its actually outlandish and would be funny if it was someone else. Its like a TV sitcom actually.
Each and every service call goes the same way. Tech comes out, stands around, recognizes the problem and leaves. No fixes mind you, and the reasons are below.
Recent History-
With the internet on the fritz again and only seeming to get worse I decided to call and have someone come out and check it. A preemptive strike on my part in other words, before it totally blew out like it does and taking days for it to come back on. I have been dealing with this for over a year getting kind of frustrated with the whole process.
I talk to the service department and they also see the issue (sporadic interrupt of service and poor quality). With so many problems and the list ever growing most likely on my report the service guy said he would send a Line Tech out to check my problem on Monday (the ninth).
I think to myself finally some progress and it only took a year, a real Line Tech my issue is sure to be solved.
Unfortunately, the apparent Line Tech does and did the same as every other tech sent to the house. Set around for 20 or so minutes futzing around with the computer. Notes the issue of single loss and poor TV quality makes some notes and says sign here. *take note of paragraph below about Line Tech.
Around Thursday, I call up the service department basically asking if and when my service problems will be fixed. With little shock and surprise I was told that nothing is scheduled the last service call the Line Tech was not really a Line Tech and I should have been called back and or at least informed of that a Line Tech was not scheduled to be sent. This is normal by the way.
The Phone Tech checked my service and found that an issue did exist and proceeded to tell my that he would advise his supervisor of the issue. He also stated that if someone had not called me by 6:00PM this coming Saturday, that I could call and he would expedite matters.
Tick-Tock-Tick-Tock-Tick-Tock-Tick-Tock
Saturday at 6:20PM I call up the service department, punch in my phone number and low and behold I’m sent immediately to the Clams Department instead of the Service Department LOL.
After explaining the issue to the Clams Department (my thinking is at this point is; why pay for it if its not working and they wont fix it) I am transferred to the Service Department after a brief expiation of the issue. I guess I am a little late with my bill, but can you blame me?
The Run Around-
Talking to a new service persona again which is the same with ever tech sent to the house (Never the same one twice). Apparently nothing is on my report about this call I made earlier, or he does not note it.
The new service tech while helpful and curious taking the brunt of my frustrations at this point goes through the same procedures that I have been through so many times now I know them by hart. I acknowledge the fact ahead of time to myself that my tone although frustrated is nothing personal, and the service tech should not take it personally. Its just that at this point I’m beyond frustrated. I try to be as understanding and curious as I can while he tries to help me.
I explain the repeated problems and what is going on. In this instants the service tech mentions something about some service package (come kind of other signal maybe being sent to the modem).
At the time my internet is somewhat working with only a few time outs and just above normal pings so I cant really blame him for not seeing an issue. I’m mainly calling just to find out why I didn’t receive a phone call, or get another appointment to have this checked into.
My service was cutting out right before I called, which is why I called. The service tech just happened to check my service while it was working for 20 or so minutes. : P
Although, I am sure the Tech knew what he was doing and seemed very knowledgeable and probably thought he had resolved an issue that has been plaguing me for over a year now I knew nothing had changed. (this has happened before by the way same exact procedure in fact, and must be part of the training).
I’m trying to hold my volume down and not get too upset. Its not the techs fault and probably does not know I have gone through this procedure before. I want to try to explain this but he is busy trying to work his magic. I remain calm, but I even made the statement that I would probably be calling him back in 15-minutes. I try to end the conversation and phone call as politely as I can. Its not his fault, his just trying to do a job.
Anthony
Case Number: 053300005
Well not even five minutes later you will never guess what………… Pings start dropping and the internet is cutting out on me.
The Problem-
The problem has been defined as a Line Issue, and an On and Off interrupt of service. At this point even the TV is being affected. From the first time I called (like over a year ago) the issue is defined to me as an On OFF issue.
The Problem trying to get this fix-
You apparently have no Line Techs.
The Pole near my house is apparently a Forbidden Area that no one must go near. LOL
You cannot get these people to go near it apparently. They only classify the problem and go away never to be seen nor heard from again.
Now honestly I can understand with employee issues seeing this happening from time to time, but not for over a year and with service calls up in the tens and twenties…..
Worst of All-
I think the worst part of all of this is I have become so used to the poor and substandard quality of service. So used to it that I only call or complain when its totally out or is visually not working correctly and can be tested. I don’t call and complain because its not working as Advertised, because in fact it really never did or does.
I also, don’t call a lot of the times because of dealing with the service department. If its working at that moment they cannot define the problems. Not really anyone’s fault as it looks like its working even if the pings are in the 200 range or currently no time outs are accruing. I mean at least its working, and they say Speed is not Guaranteed anyway.
The Forgotten and Unanswered Questions-
I don’t know about the rest of you but sometimes while talking to people I forget to ask questions or the question does not come to mind until the conversation is over with. In any case, the Phone Service Tech said that what he did should have been done along time ago.
However, if my cable was somehow magically fixed by what he did I still have these questions;
1.What happened to my Service Call and why did no one call my by 6:00PM today?
-I waited around for the call actually, and I really would like to get this issue resolved.
2. Why is my TV picture still bad?
3. Although my internet seemed to be working today and only cut out once for a brief period of time why did the supposed fix of the Phone Tech double and even triple my pings, and still occasionally cuts out?
This is usually when I can tell its going to start acting up as the interrupts become more frequent and growing in intensity and length. I always have them anyway I am used to it.
However, on the other hand, I am already seeing time outs and interrupts and should I be paying full price for a lower quality of service compared just to my next door neighbor ?
This is a very hard question for me to ask myself. I like using Cable rather than a Dialup Service, but there is also the whole principle to the matter as well.
*Should I pay full price for a service that is substandard to everyone else’s?
*Should I pay full price for the same connecting I used to get a discount for, because of the poor quality?
*Should I call and complain everyday and turn this into a daily ritual? I cant keep taking time off from work to wait for someone who does nothing except stand around and futz with the computer for 20mintes and recognize the issue.
*Should I have to complain so much and go through the process which is like pulling teeth to get you guys to do something about it?
Maybe this is all my fault, and I am doing something wrong. What do I have to do to get this fixed? I don’t want to have to get DSL, so someone please help me. What am I doing wrong. I cannot keep taking time off from work to have someone come out only to recognize I have an issue and never fix it.
To Whomever at Comcast:
Is it so wrong of me to want, after a year of having repeated service calls with no resolution to the issue to ask, and request, that the cable service provided to me is the same as everyone else’s?
If you handed noticed-
Well if you haven’t noticed by now I am really tying to get this situation fixed and resolved. Mostly because, it is to the point where I am going to have to stop using Comcast and get DSL, or AOL or something because its more reliable. Which I really don’t want to do in the first place cable is supposed to be reliable and always on and faster.
A little over a year not and I am running out of options though.
Seriously Cant anyone help?
Message was edited by: Anon1245678

Part/3-
Swami
Wed/Jan/18
An eventful day-
Just a few minutes ago, got a phone call from the Comcast Cable GUY (2:20pm). He then Says he’s been working on trying to find the problem from 1 O’clock. Apparently, and maybe the case, (it was a brief conversation and he will get back to me later) but maybe some part has gone bad somewhere and he said he was waiting on a phone call from someone else.
In any case, he said that they are trying to clear up the problem and that its been running better sense the Jan/14.….? Not here it hasn’t. LOL We also had a brief discussion about how due to my repeated use of the internet that maybe I notices this more than other people do. My next door neighbor does not seem to have any issues last time I talk to them. But the guy said someone who lives on Broadway (few streets over) has been having issues too so maybe its this part.
I said; So I should see some improvement today… silence…and a brief pause….. After I find out what the problem is Ill come over and discuss it with you so you know exactly what is going on.
I do have a feeling I am going to be told this is going to take weeks to fix or at least awhile. Apparently a Part is needed maybe. Ill have to wait until the guy shows and gives me a full explanation though.
I called my wife and told her of the event and she is pretty emphatic about returning the TV cable box as the TV picture is better without it and she only really looks at the local or 3-like 70 anyway. She was like “Bad Part?” well its been bad for over a year then! We should get a refund for the whole year then… Sorry Comcast she is on a Refund Kick… I just want it to work.
Part/4-
The Tech Supervisor Mark, showed up at my door and tried to explain the issues. I felt kind of bad cause I probably know he got Chewed on along with some other people probably. At least they sent someone older and who looked like he had more experience and knew what he was talking about and could actually find the issue.
I tried to be as apologetic as I could, and tried to explain that its just because this has been such a persistent issue over the past year and a half, and I have had way too many service calls for this not to be fix by now. I even went so far as to explain; it’s a new year and we are trying to get this problem finally fixed. I was also quick to mention how nice it was outside and that at least it was a good day to run around outside. I would have felt really bad if it was raining or snowing out, but it was a nice day probably upper 60s and sunny.
We briefly discussed the issues and he said he and some others (I guess) had been working t the Head End fixing some issues… Which actually might have fixed my TV picture, seems better right now currently though. Currently NO digital Blocking on any channels currently, but as I said, it’s a sporadic issue popping up one day and going away the next or the problem lasting weeks and months then nothing for a few days and weeks.
Mark, tried to explain that maybe the problem that I might been having (apparently along with a few others) was that a Temporary Line was connected on the MAIN. Basically 1” Main Line Cable run it to cable like that’s in your house (cant remember but off hand I think its 5, 10 or 15 gauge cable) and back to 1” Main Line Cable. It was all a little technical, I just nodded and said yes, and at least you might have found the issue right?
He didn’t know how long that had been like that, and I said; probably for over three years as the previous owner had issues too, or at least sense I had bought this house about a year and a half.
I went so far as to showed him some print screens of some of the issues I have been having, and I know he noticed all the yellow recites in my computer room. : P Unfortunately, I deleted all my old Print Screen saves when the guy last Monday (ninth) showed up and said he would fix the line, or at least track it down. I only had one from the previous night to show him or something.
In any case, while discussing this Mark, said the guy that came out the other Monday never filled out a work order or something like that. I basically tried to explain that is the kind of thing I have been dealing with for little over a year. Tech after Tech after Tech; as I looked at all the yellow recites on top of my computer desk.
Mark also, basically said, I should have pretty fast cable considering I only have two nodes and then basically it runs back to Comcast, or something like that. However, that Temporary Line is probably causing the issues. No definite date on a fix, but maybe 24-hours or a few days, but the matter had been expedited or something like that. *Cross fingers*
That’s the real issue with this cable, its sporadic, and comes and goes. I’m pretty sure they are going to try to replace that line, but you know what….. I have heard that before actually. I have actually heard that for over a year now. Even the expedited part. : P
Mark tried to thank me for pointing out this issue, and made some comment about how its actually helping them….but………. I can kind of tell he had been getting yelled at or something by someone. It was not obvious, but I could tell.
I felt kind of bad about that, but… That happens when you work for someone, and the people who work for you (below you) don’t do what they are supposed too.
I kind of tried to briefly explain to Mark about the issue again and that usually by the time a Supervisor gets out the issue has cleared up for a time….. Odd how that works by the way. But basically I got the old…well it looks like its working ok now and you should have seen some improvements over the last few days… thingy..
We started talking about that Temporary Line being connected again and I walked Mark to the door and we said our goodbyes and I apologized again for being such a pain in the about this whole matter.
Part/5-
I called the wife and told here about everything. The first thing she asked is; is it fixed? She is still not happy especially when I tired to explain what the issue was and probably was and that at least maybe they found it.
I have no idea of what kind of onward action maybe on my part in the end if things don’t get better. Its like trying to argue with the old Bell Telephone Company when that was the only phone company in the US and no other phone companies existed.
I hope to one day, be a satisfied Comcast Customer, but to date I have yet to feel that way, at least with the Internet in any case and that’s only because I really don’t watch TV.
I am also, hoping when, and if, some LINE is replaced somewhere that I see some drastic improvement along with apparently a lot of other people in my community and a lot less issues also. I still don’t believe that I should be just setting for; Ok well at least its ON now, or the light has finally stopped flashing.
All a SNAFU?
That’s highly questionable at this point, and I have to be honest with you. This is going on a year and a half of dealing with this. This SNAFU, could be the case, but it seems more like policy, or a standing Comcast Company Directive actually if you want my honest opinion. I don’t know what the Maintenance Budget is for my area, but you might want to consider doubling it, or tripling it.
I really don’t care actually when this is fixed, as long as the issue is fixed. I cannot make a final judgment until it is finally fixed and go on and try to take further action onward from that point.
Thus far I have only been given an explanation. I don’t know if anyone at Comcast realize exactly how many times I have had an explanation given too me though (either on the phone with a service tech or from an actual person “tech” at my house). The list is extensive of the actual explanations I have had over the past year and a half, but my favorite one is; squirrels.
Part/6-
We are still waiting on phone calls from people who said they would call us back today and check what’s going on. Both of us, (me and the wife) are slowly losing momentum again as this whole issue gets dragged out for weeks and weeks at a time.
She is tired and I’m tired too, and Comcast is warring us down again it looks like. My wife was like; “do I have to call them, I really didn’t have a good day anyway and I’m tired. They were supposed to call us anyway, lets wait.”
I tried to make a phone call (half heartedly, I myself as I’m tired too) as Carla (at my local Comcast office) wanted to know how the service call went, but after repeated attempts and being shuffled off to Billing, and then being put on hold : P ……and its actually getting close to dinner time. Maybe after dinner if I don’t just fall asleep first.
So, in the end its still hang on for a few more days, and or, wait to have the problem fixed. Your guess is as good as mine, people. More Smoke and Mirrors or an actual Fix. Your guess is as good as mine.
As for me, I’m going to bed, I’m worn out. Maybe a new line to replace that temporary one, maybe just saying I might get a new line to replace that temporary one.
The Saga continues. Maybe it will end someday.

How do i connect my macbook pro to another screen (a fujitsu siemens) i got the cable for it but i want to know the settings so i transfer desc to the fujitsu screen.

How do i connect my macbook pro to another screen (a fujitsu siemens) i got the cable for it but i want to know the settings so i transfer desc to the fujitsu screen.

Welcome to Apple Support Communities
If you have the cable, just connect it to both and the desktop will show up on the external display. Then, you can select different modes, changing arrangement in System Preferences > Displays > Arrangement, or using shortcuts > http://support.apple.com/kb/ht5019

Does anybody knows where can i buy a replacement AC power cable for my cinema display 27"?

Does anybody knows where can i buy a replacement AC power cable for my cinema display 27"?

It may not be the same molded plug but I would think any normal 3-prong computer power cable should work.
How about this one?
922-6529 Power Cord - Apple Cinema Display
I've always had the theory that if you put two computer power cords in a drawer they will breed and you'll end up with a lot more! My parts drawer is always full of them. They like to knot up by themselves as well! Maybe that's how they breed.

Hello. I want to use my iphone as a viewing screen for a usb endoscope, (its a small camera on a long cable for inspecting down piping and such) with an app is it possible to attach the usb to my iphone using a adapter to watch the live video feed on th

Hello. I want to use my iphone as a viewing screen for a usb endoscope, (its a small camera on a long cable for inspecting down piping and such) with your app is it possible to attach the usb to my iphone using a adapter to watch the live video feed on the iphone?
Thankyou.

Hello. I want to use my iphone as a viewing screen for a usb endoscope, (its a small camera on a long cable for inspecting down piping and such) with your app is it possible to attach the usb to my iphone using a adapter to watch the live video feed on the iphone?
Thankyou.

I have a USB cable for my iPod touch 4th gen. I have tried almost everything to make my windows computer find my iPod touch but its not finding it. Any help on this issue?

I have a USB cable for my iPod touch 4th gen. I have tried almost everything to make my windows computer find my iPod touch but its not finding it. Any help on this issue?

If not successful:
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try another USB port and cable
Try another computer to help determine if you have an iPod or computer problem

I bought a new iMac today. I'm using migration assistant to move all my software, but the time just keeps getting longer. It says connect an Ethernet cable for faster data transfer. I did, but that doesn't seem to help. Any ideas?

I bought a new iMac today. I'm using migration assistant to move all my software, but the time just keeps getting longer. It says connect an Ethernet cable for faster data transfer. I did, but that doesn't seem to help. Any ideas?

m1doc,
Are you migrating from a Mac or a MS Window machine? Either way you probably should be in touch with AppleCare, you have 90 days of free AppleCare telephone support. They can usually help on issues like this. If you don't know the phone number please use http://support.apple.com/kb/HE57 to help find the number in your country.

I am moving to the uk from oz and was wondering do i have to replace the whole power cable for my mac book 15inch pro....or can i just replace the actual plug in the wall part ..if i can what is this called as when i look on line it just comes up with the

i am moving to the uk from oz and was wondering do i have to replace the whole power cable for my mac book 15inch pro....or can i just replace the actual plug in the wall part ..if i can what is this called as when i look on line it just comes up with the complete power unit...it seems odd that you have to buy the whole unit again...thanks.matthew

All you need is a plug adaptor, if required. Apple sells an adapter kit:
http://store.apple.com/us/product/MB974ZM/B?fnode=MTY1NDEwMQ&mco=MTA4NDE3MDQ

Cabling for Infinity

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