Call failed - reason required

In the attached log file, a call comes in, which shows up reports as "Aborted". I would like to know what was the reason this call failed.
Call flow:
PSTN --- PRI -- Voice Gateway (2900 series) -- SIP -- CUCM9 ---- UCCX9
On UCCX, it should go to a script which determines that it's within business hours, and redirects the call to the hunt pilot with phone number +33173150110
Details:
Called nr: +33173150194
Calling nr: +33628329975
Timestamp: Date: Mon, 16 Jun 2014 07:03:33 GMT
It starts on line 4136.
I can see that the call gets reINVITED a couple of times, and it seems to me that after the last INVITE, there's no media path, so I understand why the voice gateway would send a BYE. However, I don't understand why there's no media path.
Thanks

Hi Tom,
From the logs I  can see that the call goes to UCCX using the CTI port and gets transferred back to a Hunt List, with DN 33173150110 for the pilot.
The Hunt List gets exhausted.
08729403.006 |09:03:37.554 |AppInfo  |UNKNOWN_ALARM:HuntListExhausted -  HuntListName:Card Team France App ID:Cisco CallManager Cluster ID:StandAloneCluster Node ID:UC-CUCM-CERGY
08729403.009 |09:03:37.555 |AppInfo  |HuntListCdrc::terminateCall - Sending CcRejInd, with cause code (17), to Cc because it has not sent CcRegisterPartyB to Cc.
The call then connects to another entity anyway, after exhaustion of the hunt list. IP address of that entity is below. This should give you an idea of where the caller is connected.
08729567.001 |09:03:38.467 |AppInfo  |//SIP/SIPUdp/wait_SdlSPISignal: Outgoing SIP UDP message to 172.25.56.130:[5060]:
[358209,NET]
ACK sip:[email protected]:5060 SIP/2.0
c=IN IP4 172.25.56.130
m=audio 24558 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
Caller then hangs up the call. This bye comes in from gateway with normal disconnect cause 16.
08729858.003 |09:03:52.094 |AppInfo  |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 600 from 172.25.56.130:[56693]:
[358217,NET]
BYE sip:[email protected]:5060 SIP/2.0

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  • Internal user to External user P2P call failed.

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    Best Regards,
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    Eason Huang
    TechNet Community Support

  • FSL-00009  System call failed

    Hi experts,
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    INFO       2014-12-23 16:34:04.436 [syuxcfile.cpp:218]
               CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)
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    JSExtension.hpp: 1072: CallFunctionBase::call()
    iaxxbfile.cpp: 493: CIaOsFile::copyFromPath_impl()
    syuxcfile.cpp: 255: CSyFileImpl::copy(const CSyPath & /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const
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    JSExtension.hpp: 1072: CallFunctionBase::call()
    iaxxbfile.cpp: 493: CIaOsFile::copyFromPath_impl()
    syuxcfile.cpp: 255: CSyFileImpl::copy(const CSyPath & /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const
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               CSyCurrentProcessEnvironmentImpl::setEffectiveGroup(PSyGroupInt)
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    Effective group id set to 204.
    ERROR      2014-12-23 16:34:06.281 [CSiStepExecute.cpp:1158]
    FCO-00011  The step copyScripts with step key |NW_DI|ind|ind|ind|ind|0|0|NW_Unpack2|ind|ind|ind|ind|unpack|0|copyScripts was executed with status ERROR ( Last error reported by the step: System call failed. Error 13 (The file access permissions do not allow the specified action.) in execution of system call 'openU' with parameter (/usr/sap/trans/tmp/AIXinst/swpm/COMMON/INSTALL/JDBCCONNECT.JAR, O_RDONLY), line (291) in file (syuxcfile.cpp), stack trace: EJSController.cpp: 183: EJSControllerImpl::executeScript()
    JSExtension.hpp: 1072: CallFunctionBase::call()
    iaxxbfile.cpp: 493: CIaOsFile::copyFromPath_impl()
    syuxcfile.cpp: 255: CSyFileImpl::copy(const CSyPath & /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const
    INFO       2014-12-23 16:34:06.962 [syuxcpath.cpp:447]
               CSyPath::createFile() lib=syslib module=syslib
    Creating file /tmp/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/HA/DI/__instana_tmp.xml.
    INFO       2014-12-23 16:34:13.663 [syuxcpath.cpp:447]
               CSyPath::createFile() lib=syslib module=syslib
    Creating file /tmp/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/HA/DI/instslana.xml.
    Can any expert help me ?  Thanks a lot.

    >>ERROR      2014-12-23 16:34:04.466 [syuxcfile.cpp:292]
               CSyFileImpl::copy(const CSyPath & /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const 
               lib=syslib module=syslib
    FSL-00009  System call failed. Error 13 (The file access permissions do not allow the specified action.) in execution of system call 'openU' with parameter (/usr/sap/trans/tmp/AIXinst/swpm/COMMON/INSTALL/JDBCCONNECT.JAR, O_RDONLY), line (291) in file (syuxcfile.cpp), stack trace: EJSController.cpp: 183: EJSControllerImpl::executeScript()
    JSExtension.hpp: 1072: CallFunctionBase::call()<<
    Based on the log it is more likely an issue related to the file permissions. have you tried giving full permissions to the files?
    Check these files:
    ls -la /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar
    ls -la /usr/sap/trans/tmp/AIXinst/swpm/COMMON/INSTALL/JDBCCONNECT.JAR
    If possible relax the file permissions (if required) and retry the step in sapinst.
    Cheers
    RB

  • Recvr.CC SOAP Adapter call failed

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    This was a indeed a problem in Greasemonkey 0.9.0. It has been resolved in Greasemonkey 0.9.1, as can bee seen at [https://github.com/greasemonkey/greasemonkey/issues/closed#issue/1262 their site]:

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