Call failed - reason required
In the attached log file, a call comes in, which shows up reports as "Aborted". I would like to know what was the reason this call failed.
Call flow:
PSTN --- PRI -- Voice Gateway (2900 series) -- SIP -- CUCM9 ---- UCCX9
On UCCX, it should go to a script which determines that it's within business hours, and redirects the call to the hunt pilot with phone number +33173150110
Details:
Called nr: +33173150194
Calling nr: +33628329975
Timestamp: Date: Mon, 16 Jun 2014 07:03:33 GMT
It starts on line 4136.
I can see that the call gets reINVITED a couple of times, and it seems to me that after the last INVITE, there's no media path, so I understand why the voice gateway would send a BYE. However, I don't understand why there's no media path.
Thanks
Hi Tom,
From the logs I can see that the call goes to UCCX using the CTI port and gets transferred back to a Hunt List, with DN 33173150110 for the pilot.
The Hunt List gets exhausted.
08729403.006 |09:03:37.554 |AppInfo |UNKNOWN_ALARM:HuntListExhausted - HuntListName:Card Team France App ID:Cisco CallManager Cluster ID:StandAloneCluster Node ID:UC-CUCM-CERGY
08729403.009 |09:03:37.555 |AppInfo |HuntListCdrc::terminateCall - Sending CcRejInd, with cause code (17), to Cc because it has not sent CcRegisterPartyB to Cc.
The call then connects to another entity anyway, after exhaustion of the hunt list. IP address of that entity is below. This should give you an idea of where the caller is connected.
08729567.001 |09:03:38.467 |AppInfo |//SIP/SIPUdp/wait_SdlSPISignal: Outgoing SIP UDP message to 172.25.56.130:[5060]:
[358209,NET]
ACK sip:[email protected]:5060 SIP/2.0
c=IN IP4 172.25.56.130
m=audio 24558 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
Caller then hangs up the call. This bye comes in from gateway with normal disconnect cause 16.
08729858.003 |09:03:52.094 |AppInfo |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 600 from 172.25.56.130:[56693]:
[358217,NET]
BYE sip:[email protected]:5060 SIP/2.0
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Hello,
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When I try to call the transaction in the WebUI, the following message appears:
The transaction call failed
Reason:: Errors in container: Object element '<MAINOBJ>' is persistent
Any one an idea what the problem could be?
Points will be regarded
Thanks and Greetz
Volker WeckbachHi,
now I know what the problem is.. the programm for sapgui transaction call is SAPLCRM_CIC_RABOX, here an exception is raised.
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Element:
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Greetz Volker -
See Burger Error in BICMODULE-module:Adapter call failed. Reason: null
Hello All,
Scenario IDOC to File using Seeburger BIC problems in in my receiver adapter when converting from XML to EDI.
Error is:
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The Seeburger modules used in my receiver adapter:
1 localejbs/CallBicXIRaBean Local Enterprise Bean BIC_MT
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BIC destDelimiter @http://seeburger.com/xi/bic/destDelimiter
BIC destSourceMsg source
BIC destTargetMsg MainDocument
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Thank you,Hi,
If possible go to mapping in BIC designer Tool and execute the same by passing your payload there...
if you encounter any errors then there might be a problem with mapping developed...or can be payload..
Also check the parameter used for destSourceMsg source ...is that the source message which contains the payload ?
HTH
Rajesh -
SOAP Adapter recvr.CC unable to call, call failed
Hi,
i'm doing the IDoc to SOAP Scenario for Vendor Master. Sender CC is IDoc Adapter & Receiver CC is SOAP Adapter. Sending the vendor data(SAP ECC) to third party(through WebService) system. In the recv.CC,
in the Connection Parameters>Target URL->i've given the URL given by third party (which is working fine when i open in explorer), & below in Conversion Parameters>SOAP Action also i've given. After sending the vendor from ECC by BD14, it is not received in Webservice.
In the Runtime Workbench,
Component Monitoring-->Communication Channel Monitoring
--> for my recv.SOAP CC, it is showing the error as:
MsgID:----
Explanation
98719886-dbc5-194c-9da7-0cfe8d77082c call failed
98719886-dbc5-194c-9da7-0cfe8d77082c request entering
URL is working fine in the browser.
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No Proxy settings we are using.
How to verify about firewall and ports to send SOAP message out of XI Box or network
Any other settings or configurations i've to do in XI system?
what might be the reason for this error. Experts pls help in resolving the same.
rgds,
baluhi,
thanks for the quick reply..
It is showing:
Status:red symbol
Adapter Type: SOAP
Direction: Receiver
In cluster Node tab,
Processing Errors: in the last 20 hours
Short Log: active
MsgID:----
Explanation
98719886-dbc5-194c-9da7-0cfe8d77082c----- call failed
98719886-dbc5-194c-9da7-0cfe8d77082c----- request entering
Above already i've given the in recvr.CC what & all entered. pls do the needful.
tnx n rgds,
balu -
Web services Connection_Operations.Logon call fails on Data Services 4.0
Hello,
We recently installed Data Services 4.0. We have a custom Java app which makes use of the web services interface. We had previously used Axis to generate the java class. With DS 4, it looks like the Logon method did change as it now requires the cms system and authentication. We manually updated the java classes to includes these, which has been our general approach in the past for newer releases. However DS 4 uses Axis2 and I'm not sure that this approach would work.
My problem is that the "Logon" call fails with very little details.
In viewing both the webadmin.log and WebService.log it only reports the following:
11/02/2011 18:42:17 [ SEVERE ] Logon failed. Error: null
I understand that I can control the logging detail . The Integrator Guide for DS 4.0, has the following instruction, yet there is no log4j.properties file on my system?
"To control the level of detail in the webadmin.log file, you must edit the log4j.properties file.
The properties file is located in:
LINK_DIR\ext\webserver\webapps\acta_web_admin\WEB-INF
To obtain a debug trace of events, change the log level from the default of INFO to DEBUG. For example,
log4j.rootLogger=DEBUG, A"
Any advise would be greatly appreciated
ThanksHello,
Unfortunately, stdout.log below doesn't show anything possibly due to some mis-configuaration of log4j.properties. In my previous post I requested info on which log4j.properties should be modified as the documentation in the DS 4.0 Integrator's guide mentions a none-existent path?
log4j:WARN No appenders could be found for logger (org.apache.commons.digester.Digester).
log4j:WARN Please initialize the log4j system properly.
log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
log4j:WARN Please initialize the log4j system properly.
log4j:WARN No appenders could be found for logger (org.apache.commons.digester.Digester).
log4j:WARN Please initialize the log4j system properly.
log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
log4j:WARN Please initialize the log4j system properly.
com.businessobjects.webpath.rebean3ws.Activator
log4j:WARN No appenders could be found for logger (org.apache.commons.digester.Digester).
log4j:WARN Please initialize the log4j system properly.
null -
I'm replicating between two servers in two sites (Server A - Server 2012 R2 STD, Server B - Server 2008 R2) over a VPN (Sonicwall Firewall). Though the initial replication seems to be
happening it is very slow (the folder in question is less than 3GB). I'm seeing these in the event viewer every few minutes:
The DFS Replication service is stopping communication with partner PPIFTC for replication group FTC due to an error. The service will retry the connection periodically.
Additional Information:
Error: 1726 (The remote procedure call failed.)
and then....
The DFS Replication service successfully established an inbound connection with partner PPIFTC for replication group FTC.
Here are all my troubleshooting steps (keep in mind that our VPN is going through a SonicWall <--I increased the TCP timeout to 24 hours):
-Increased TCP Timeout to 24 hours
-Added the following values on both sending and receiving members and rebooted server
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
Value =DisableTaskOffload
Type = DWORD
Data = 1
Value =EnableTCPChimney
Type = DWORD
Data = 0
Value =EnableTCPA
Type = DWORD
Data = 0
Value =EnableRSS
Type = DWORD
Data = 0
---------------------------------more troubleshooting--------------------------
-Disabled AntiVirus on both members
-Made sure DFSR TCP ports 135 & 5722 are open
-Installed all hotfixes for 2008 R2 (http://support.microsoft.com/kb/968429) and rebooted
-Ran NETSTAT –ANOBP TCP and the DFS executable results are listed below:
Sending Member:
[DFSRs.exe]
TCP 10.x.x.x:53 0.0.0.0:0
LISTENING 1692
[DFSRs.exe]
TCP 10.x.x.x:54669
10.x.x.x:5722 TIME_WAIT 0
TCP 10.x.x.x:54673
10.x.x.x:5722 ESTABLISHED 1656
[DFSRs.exe]
TCP 10.x.x.x:64773
10.x.x.x:389 ESTABLISHED 1692
[DFSRs.exe]
TCP 10.x.x.x:64787
10.x.x.x:389 ESTABLISHED 1656
[DFSRs.exe]
TCP 10.x.x.x:64795
10.x.x.x:389 ESTABLISHED 2104
Receiving Member:
[DFSRs.exe]
TCP 10.x.x.x:56683
10.x.x.x:389 ESTABLISHED 7472
[DFSRs.exe]
TCP 10.x.x.x:57625
10.x.x.x:54886 ESTABLISHED 2808
[DFSRs.exe]
TCP 10.x.x.x:61759
10.x.x.x:57625 TIME_WAIT 0
TCP 10.x.x.x:61760
10.x.x.x:57625 TIME_WAIT 0
TCP 10.x.x.x:61763
10.x.x.x:57625 TIME_WAIT 0
TCP 10.x.x.x:61764
10.x.x.x:57625 TIME_WAIT 0
TCP 10.x.x.x:61770
10.x.x.x:57625 TIME_WAIT 0
TCP 10.x.x.x:61771
10.x.x.x:57625 TIME_WAIT 0
TCP 10.x.x.x:61774
10.x.x.x:57625 TIME_WAIT 0
TCP 10.x.x.x:61775
10.x.x.x:57625 TIME_WAIT 0
TCP 10.x.x.x:61776
10.x.x.x:57625 TIME_WAIT 0
TCP 10.x.x.x:61777
10.x.x.x:57625 TIME_WAIT 0
TCP 10.x.x.x:61778
10.x.x.x:57625 TIME_WAIT 0
TCP 10.x.x.x:61779
10.x.x.x:57625 TIME_WAIT 0
TCP 10.x.x.x:61784
10.x.x.x:52757 ESTABLISHED 7472
[DFSRs.exe]
TCP 10.x.x.x:63661
10.x.x.x:63781 ESTABLISHED 4880
------------------------------more troubleshooting--------------------------
-Increased Staging to 32GB
-Opened the ADSIedit.msc console to verify the "Authenticated Users" is set with the default READ permission on the following object:
a. The computer object of the DFS server
b. The DFSR-LocalSettings object under the DFS server computer object
-Ran
ping <var>10.x.x.x</var> -f -l 1472 and got replies back from both servers
-AD replication is successful on all partners
-Nslookup is working so DNS is working
-Updated NIC drivers on both servers
- I ran the following to set the Primary Member:
dfsradmin Membership Set /RGName:<replication group name> /RFName:<replicated folder name> /MemName:<primary member> /IsPrimary:True
Then Dfsrdiag Pollad /Member:<member name>
I'm seeing these errors in the dfsr logs:
20141014 19:28:17.746 9116 SRTR 957 [WARN] SERVER_EstablishSession Failed to establish a replicated folder session. connId:{45C8C309-4EDD-459A-A0BB-4C5FACD97D44} csId:{7AC7917F-F96F-411B-A4D8-6BB303B3C813}
Error:
+ [Error:9051(0x235b) UpstreamTransport::EstablishSession upstreamtransport.cpp:808 9116 C The content set is not ready]
+ [Error:9051(0x235b) OutConnection::EstablishSession outconnection.cpp:532 9116 C The content set is not ready]
+ [Error:9051(0x235b) OutConnection::EstablishSession outconnection.cpp:471 9116 C The content set is not ready]
---------------------------------------more troubleshooting-----------------------------
I've done a lot of research on the Internet and most of it is pointing to the same stuff I've tried. Does anyone have any other suggestions? Maybe I need to look somewhere
else on the server side or firewall side?
I tried replicating from a 2012 R2 server to another 2012 server and am getting the same events in the event log so maybe it's not a server issue.
Some other things I'm wondering:
-Could it be the speed of the NICs? Server A is a 2012 Server that has Hyper-V installed. NIC teaming was initially setup and since Hyper-V is installed the NIC is a "vEthernet
(Microsoft Network Adapter Multiplexor Driver Virtual Switch) running at a speed of 10.0Gbps whereas Server B is running a single NIC at 1.0Gbps
-Could occasional ping timeout's cause the issue? From time to time I get a timeout but it's not as often as the events I'm seeing. I'm getting 53ms pings. The folder
is only 3 GB so it shouldn't take that long to replicate but it's been days. The schedule I have set for replication is mostly all day except for our backup times which start at 11pm-5am. Throughout the rest of the time I have it set anywhere from
4Mbps to 64 Kbps. Server A is on a 5mb circuit and Server B is on a 10mb circuit.I'm seeing the same errors, all servers are running 2008 R2 x64. Across multiple sites, VPN is steady and reliably.
185 events from 12:28:21 to 12:49:25
Events are for all five servers (one per office, five total offices, no two in the same city, across three states).
Events are not limited to one replication group. I have quite a few replication groups, so I don't know for sure but I'm running under the reasonable assumption that none are spared.
Reminder from original post (and also, yes, same for me), the error is: Error: 1726 (The remote procedure call failed.)
Some way to figure out what code triggers an Event ID 5014, and what code therein specifies an Error 1726, would extremely helpful. Trying random command line/registry changes on live servers is exceptionally unappealing.
Side note, 1726 is referenced here:
https://support.microsoft.com/kb/976442?wa=wsignin1.0
But it says, "This RPC connection problem may be caused by an unstable WAN connection." I don't believe this is the case for my system.
It also says...
For most RPC connection problems, the DFS Replication service will try to obtain the files again without logging a warning or an error in the DFS Replication log. You can capture the network trace to determine whether the cause of the problem is at the network
layer. To examine the TCP ports that the DFS Replication service is using on replication partners, run the following command in a
Command Prompt window:
NETSTAT –ANOBP TCP
This returns all open TCP connections. The connections in question are "DFSRs.exe", which the command won't let you filter for.
Instead, I used the NETSTAT command as advertised, dumping output to info.txt:
NETSTAT -ANOBP TCP >> X:\info.txt
Then I opened Excel and manually opened the .TXT for the open wizard. I chose fixed-width fields based on the first row for each result, and then added a column:
=IF(A3="Can not", "Can not obtain ownership information", IF(LEFT(A3,1) = "[", A3&B3&C3, ""))
Dragging this down through the entire file let me see that row (Row F) as the file name. Some anomalies were present but none impacted DFSrs.exe results.
Finally, you can sort/filter (I sorted because I like being able to see everything, should I choose to) to get just the results you need, with the partial rows removed from the result set, or bumped to the end.
My server had 125 connections open.
That is a staggering number of connections to review, and I feel like I'm looking for a needle in a haystack.
I'll see if I can find anything useful out, but a better solution would be most wonderful. -
RFC call failed: JCO.Server could not find server function 'SET_SLD_DATA'
Hi, All
the system is PI 7.0 EHP1 oraclei Win2003 server, I configured SLD but I run RZ70, having error "RFC call failed: JCO.Server could not find server function 'SET_SLD_DATA' ". I know there are lot of tread about this error, but none of themsolve my problem. all JCO, RFC connections and SDL DATA supplier(VA) seem OK. error message in SM21 is "Could not send SLD data"
detail from SM21
The system could not send the data that has been collected automatical
for the System Landscape Directory (SLD). Check whether the gateway
configured in transaction RZ70 has been started and whether the SLD
bridge has been registered with this gateway.
You can use transaction SM59 to check this in the sending system for t
implemented RFC destinations. The RFC destinations have the standard
names "SLD_UC" for Unicode sending systems and "SLD_NUC" for non-Unico
sending systems. If a different RFC destination has been entered in
RZ70, check this destination instead.
You can use the Gateway Monitor to check the target gateways. In ABAP
systems, this monitor is started with transaction SMGW, or you can use
the external SAP program "gwmon". Check whether the specified gateway
has an active registration.
OF COURSE I checked RFC of SLD_UC and SMGW
any different ideas
Regards
ABHHi
Please check the following notes are implemented
Note 906454
Note 907729
You may be aware but if you are not --->RZ70 creates the required SLD* RFCs during runtime - therefore if you have defined these RFCs manually first using the same namespace you can get RFC conflicts which result in a failed submission
Please also check the user in the RFC is known to both systems and has required authorization to write to SLD
Generally with SLD you have to install or select a suitable gateway to handle incoming data supply traffic
Also the gateway you are using has be known to SLD and reflected in RZ70 - i.e these defintions have to be the same
It is also recommended to delete all references to SLD_* RFCs in data supplier and target SLD
after a failed submission attempt to allow RZ70 to recreate these consistently once the above has been checked
Best wishes
Stuart -
Hi,
I am working on EDI 850 interface in SAP PI. I am using Seeburger adapter for the EDI data conversion. I am able to convert the data successfully and IDOCs are created successfully.
I am facing the problem in creating the 997 (functional acknowledgment) data. Below is the error message received the receiver communication channel:
Message processing failed. Cause: Error in BICMODULE-module:Temporary error: BIC XI Adapter call failed. Reason: InhouseDocReader doSyntaxCheck(): offset[48]: the found segment Functional_Acknowledgment is not in the message description. DESCRIPTION: InhouseDocReader Error: The Segment Functional_Acknowledgment is missing in the message description. Check your file.
In SXMB_MONI i could able to see the Functional acknowledgment xml data under main document. But it is not getting processed successfully to generate the file.
Am i doing any mistake in configuration? Please help me...
Regards,
VasanthaHi Jyoti,
I had a raised a similar case with SAP and came to know that archiving only works if the error raised by the module is so called "Permanent". However, bic doesn't raise permanent error due to which archiving of error files won't be possible. Seeburger haven't came up with a solution yet.
Regards,
Prateek -
Hi
Has anyone experienced problems with their iphone 5? For some reason I keep getting "call failed", problems appears to happen during phone call converations and most of them appear to happen when you try to dial a phone number, press call and the phone returns a message back to say call failed.
I've checked with the network provider and I have a 4 bar signal strength, only to be told that most of the time my phone has dropped the call and not the network. Even if you see a signal bar on the phone, does not mean to say your connected to the network provider. I have a call logged with Apple and my Network provider and I'm surprised to see that the two providers are not welling to bang there heads together to fix the problem. Apple support have been helpful to a point, my call has been escalated to Apple's Engineering Team but they dont even know how to fix it. Instead I'm getting useless questions being asked.
It appears to me that the same signal problem with Apple's previous handset still exists on there iphone 5. I've checked with various friends who are on different networks and they too have the same problem. One friend had already started to look at Samsungs S3 as it appears to have none of these issues.
I've lost faith in Apple's abaility to resolve this issue. I also decided not to purchase iPad with 3G as a result of this issue.
If you have any ideas on how to resolve this issue, that would help!
PS Does anyone know how to go about making logging a complaint with Apple?So here's an update from my situation. Hope it helps some folks.
My wife and I had been having some intermittant "call failed" issues on T-Mobile with both my iphone 5 and her iphone 4s. After speaking with T-mobile, apparently they were "refarming" our network area switching out cell tower frequencies to get ready for the new iphone rollout on T-mobile (in early April). They suggested we turn off 3G on our iphones, until all the tower updates take place. . .
We did . . . That allowed us to make phone calls again, but we were stuck on Edge. Not a long term solution, but it would have to do for the moment.
THEN-- The T-mobile carrier update came out for the iphone 5 in mid-april, and once again I started having intermittant fails. This time, I lost the option to turn off 3G (due to the carrier update), so I was stuck wiht a phoen that basically did not work at my home . . . Kapt getting "no service".
So after alot of researching forums, I determined that the problem was BOTH a Handset and carrier issue . . . The original handset I bought was an unlocked iPhone 5, which worked fine on T-mobile when I bought it in December. But as soon as T-Mobile started gearing up to carry the Iphone officially, they started making chancges in their frequency bands . . . Namely,the 1700 mhz aws band. . . . The new iphone 5 that T-mobile began selling in April could pick up the 1700 mhz band. The iphone 5 sold in December could not . . .
And that was the reason for the call fails . . . My phone was jumping back and forth between the 1900 mhz 3G freqeuncies, and Edge netweork frequencies, constantly toggling back and forth, searching, and then going "no service." And it was especially bad at my house . . . apparently because all the towers right around me were being refarmed to accomodate the 1700 band, and my iphone was simply unable to pick that up . . .
So here's what I did.
I went to Apple. I explained the problem. I told them I wanted to exchange it for a new one. They tried to get me to try some software troubleshooting first, but I was adamant about receiving a new phone, and they finally agreed. I made sure that the new phone I was getting was one that was capable of picking up the 1700 and 2100 aws band frequencies . . .
And the problem was solved!!!
So far there is still no solution for my wife's iphone 4s, since there are no iphone 4s phones capable of picking up those frequencies. Right now we're just keeping the 3G off, and waiting. Hope this post helps others with similar T-mobile, unliocked iphone 5 issues. -
SOAP: call failed: java.io.IOException
Hi gurus,
I was executing several stress-tests for an interface between to non-SAP systems over PI, that both use async SOAP adapter communication.
The requirement is to transfer up to 70mb files with single files. I executed the tests successfully with a 50MB message size and lower, and then I tried with a 70MB message, but the message failed and got this error in the adapter log:
SOAP: call failed: java.io.IOException: invalid content type for SOAP: TEXT/HTML; HTTP 500 Internal Server Error
I believe this is coming from the adapter itself and not from the receiving system. I have checked the binary message data from the messaging system and it looks perfectly fine.
Any ideas why this is happening? Is there a limitation for message sizes with the SOAP adapter?
I also checked the messaging system configuration settings in the AS Java but could not find anythig related to the SOAP adapter.
Thanks in advance.
Regards,
S. Gökhan TOPÇHi Gokhan,
I believe this is coming from the adapter itself and not from the receiving system. I have checked the binary message data from the messaging system and it looks perfectly fine.
I believe this is a client-side error, as your request was not properly addressed and the SOAP service was not reached.
Any ideas why this is happening? Is there a limitation for message sizes with the SOAP adapter?
Well, SAP's message size limit is huge but a lot depends on your receiving server's capabilities and network connections. So, you might not be able to reach the SAP's tested message size. In my project, I am able to do a max of 55 megs through SOAP.
Hope this helps.
regards,
Neetesh -
Touch driver blocked due to failed logo requirements
I have the HP Envy m6 Win8 laptop which is not a touch screen laptop. My laptop, sinc January, has been repeatedly freezing requiring hard restarts. I have taken it into GeekSquad 4 times now and had the motherboard replaced, my hard drive replaced, and
my drivers updated. However, it's still having issues. I looked at the failed event log and this is what it says:
Source: win32k
event ID: 266
General: Touch driver blocked due to failed logo requirements
There's also another one that says:
Source: PrintService
event ID: 215
General: Installing printer driver- failed, error code 0xBC8, HRESULT 0x80070BC8. See the event user data for context information.
At the same exact time as event 215, this one occurs as well:
Source: PrintService
event ID: 370
General: The print spooler failed to regenerate the printer driver information for driver Microsoft enhanced Point and Print compatibility driver for environment Windows x64. Win32 system error code 3016 (0xbc8). This can occur after an operating system
upgrade or because of data loss on the hard drive.
I can't find anything on the web to fix this issue. My husband is a comm guy who works on computers all the time and can't figure it out. GeekSquad has had my laptop for (total) a month and can't figure it out. Any insight would be much appreciated! I just
want my computer (which is only 8 months old) to stop freezing! :(I've the same problem also. I'm using acer ravo. problem is the pc just lost connection to display/monitor without any reason after being left for some hours and wont wake up..the only thing to reestablish the display/monitor is by hard restart.
Pls help
-
Internal user to External user P2P call failed.
Hi,
Environment:-
Lync 2013 FE (collocate mediation role) - 1
Lync 2013 Edge server (Single IP FQDN)– 1
Public IP -1
Ports:
Access Edge: 5061
Web Conference: 444
A/V Edge: 443
Ports opened on External Firewall
TCP - 5061,443,444
UDP – 3478
Tested Scenario
Internal to Internal
à Call, Video and Sharing are working fine.
External to External
à Call, Video and Sharing are working fine.
Internal to External (vice versa) à
Call, Video and Sharing is not working.
Uccapi log:-
Client Log
User-Agent: UCCAPI/15.0.4569.1503 OC/15.0.4569.1503 (Microsoft Lync)
ms-client-diagnostics: 23; reason="Call failed to establish due to a media connectivity failure when one endpoint is internal and the other is remote";CalleeMediaDebug="audio:ICEWarn=0x2a0,LocalSite=:10970,LocalMR=:57220,RemoteSite=:33680,PortRange=1025:65000,LocalMRTCPPort=51651,LocalLocation=1,RemoteLocation=2,FederationType=0,NetworkName=airtel,Interfaces=0x18,BaseInterface=0x8,BaseAddress=:5594"
Content-Length: 0
Whether need to open 50000 – 59999 range ports in external firewall?
Can you please help on this problem ?
Regards,
ManikandanHi,
Please check if there is any error message on Edge Server Event Viewer.
Please double check if all needed DNS records added in external DNS Server (especial for Edge web service and A/V service).
More details:
https://technet.microsoft.com/en-us/library/gg412787.aspx
Also check the Edge external interface certificate, make sure all SAN including.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Hi experts,
When I install additonal dialog instance , the system issue the error:
INFO 2014-12-23 16:34:04.436 [syuxcfile.cpp:218]
CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)
lib=syslib module=syslib
Removed file /sapmnt/HE5/exe/jdbcconnect.jar.
ERROR 2014-12-23 16:34:04.466 [syuxcfile.cpp:292]
CSyFileImpl::copy(const CSyPath & /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const
lib=syslib module=syslib
FSL-00009 System call failed. Error 13 (The file access permissions do not allow the specified action.) in execution of system call 'openU' with parameter (/usr/sap/trans/tmp/AIXinst/swpm/COMMON/INSTALL/JDBCCONNECT.JAR, O_RDONLY), line (291) in file (syuxcfile.cpp), stack trace: EJSController.cpp: 183: EJSControllerImpl::executeScript()
JSExtension.hpp: 1072: CallFunctionBase::call()
iaxxbfile.cpp: 493: CIaOsFile::copyFromPath_impl()
syuxcfile.cpp: 255: CSyFileImpl::copy(const CSyPath & /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const
WARNING 2014-12-23 16:34:04.488 [syuxcpath.cpp:663]
CSyPath::getOSNodeType(bool false) lib=syslib module=syslib
System call failed. Error 13 (The file access permissions do not allow the specified action.) in execution of system call 'lstat' with parameter (/usr/sap/trans/tmp/AIXinst/swpm/COMMON/INSTALL/JDBCCONNECT.JAR), line (660) in file (syuxcpath.cpp), stack trace: EJSController.cpp: 183: EJSControllerImpl::executeScript()
JSExtension.hpp: 1072: CallFunctionBase::call()
iaxxbfile.cpp: 493: CIaOsFile::copyFromPath_impl()
syuxcfile.cpp: 255: CSyFileImpl::copy(const CSyPath & /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const
syuxcpath.cpp: 604: CSyPath::getOSNodeType(bool false)
ERROR 2014-12-23 16:34:04.489 [syuxcfile.cpp:308]
CSyFileImpl::copy(const CSyPath & /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const
lib=syslib module=syslib
FSL-02015 Node /usr/sap/trans/tmp/AIXinst/swpm/COMMON/INSTALL/JDBCCONNECT.JAR does not exist.
ERROR 2014-12-23 16:34:04.506
CJSlibModule::writeError_impl()
MUT-03025 Caught ::ESyException in module call: At line 311 file syuxcfile.cpp
Call stack:
EJSController.cpp: 183: EJSControllerImpl::executeScript()
JSExtension.hpp: 1072: CallFunctionBase::call()
iaxxbfile.cpp: 493: CIaOsFile::copyFromPath_impl()
syuxcfile.cpp: 255: CSyFileImpl::copy(const CSyPath & /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const
System call failed. Error 13 (The file access permissions do not allow the specified action.) in execution of system call 'openU' with parameter (/usr/sap/trans/tmp/AIXinst/swpm/COMMON/INSTALL/JDBCCONNECT.JAR, O_RDONLY), line (291) in file (syuxcfile.cpp), stack trace: EJSController.cpp: 183: EJSControllerImpl::executeScript()
JSExtension.hpp: 1072: CallFunctionBase::call()
iaxxbfile.cpp: 493: CIaOsFile::copyFromPath_impl()
syuxcfile.cpp: 255: CSyFileImpl::copy(const CSyPath & /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const
Node /usr/sap/trans/tmp/AIXinst/swpm/COMMON/INSTALL/JDBCCONNECT.JAR does not exist.
INFO 2014-12-23 16:34:05.31 [syuxccuren.cpp:285]
CSyCurrentProcessEnvironmentImpl::setEffectiveGroup(PSyGroupInt)
lib=syslib module=syslib
Effective group id set to 204.
ERROR 2014-12-23 16:34:06.281 [CSiStepExecute.cpp:1158]
FCO-00011 The step copyScripts with step key |NW_DI|ind|ind|ind|ind|0|0|NW_Unpack2|ind|ind|ind|ind|unpack|0|copyScripts was executed with status ERROR ( Last error reported by the step: System call failed. Error 13 (The file access permissions do not allow the specified action.) in execution of system call 'openU' with parameter (/usr/sap/trans/tmp/AIXinst/swpm/COMMON/INSTALL/JDBCCONNECT.JAR, O_RDONLY), line (291) in file (syuxcfile.cpp), stack trace: EJSController.cpp: 183: EJSControllerImpl::executeScript()
JSExtension.hpp: 1072: CallFunctionBase::call()
iaxxbfile.cpp: 493: CIaOsFile::copyFromPath_impl()
syuxcfile.cpp: 255: CSyFileImpl::copy(const CSyPath & /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const
INFO 2014-12-23 16:34:06.962 [syuxcpath.cpp:447]
CSyPath::createFile() lib=syslib module=syslib
Creating file /tmp/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/HA/DI/__instana_tmp.xml.
INFO 2014-12-23 16:34:13.663 [syuxcpath.cpp:447]
CSyPath::createFile() lib=syslib module=syslib
Creating file /tmp/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/HA/DI/instslana.xml.
Can any expert help me ? Thanks a lot.>>ERROR 2014-12-23 16:34:04.466 [syuxcfile.cpp:292]
CSyFileImpl::copy(const CSyPath & /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const
lib=syslib module=syslib
FSL-00009 System call failed. Error 13 (The file access permissions do not allow the specified action.) in execution of system call 'openU' with parameter (/usr/sap/trans/tmp/AIXinst/swpm/COMMON/INSTALL/JDBCCONNECT.JAR, O_RDONLY), line (291) in file (syuxcfile.cpp), stack trace: EJSController.cpp: 183: EJSControllerImpl::executeScript()
JSExtension.hpp: 1072: CallFunctionBase::call()<<
Based on the log it is more likely an issue related to the file permissions. have you tried giving full permissions to the files?
Check these files:
ls -la /usr/sap/HE5/SYS/exe/run/jdbcconnect.jar
ls -la /usr/sap/trans/tmp/AIXinst/swpm/COMMON/INSTALL/JDBCCONNECT.JAR
If possible relax the file permissions (if required) and retry the step in sapinst.
Cheers
RB -
Recvr.CC SOAP Adapter call failed
Hi,
i'm doing the IDoc to SOAP Scenario for Vendor Master. Sender CC is IDoc Adapter & Receiver CC is SOAP Adapter. Sending the vendor data(SAP ECC) to third party(through WebService) system. In the recv.CC,
in the Connection Parameters>Target URL->i've given the URL given by third party (which is working fine when i open in explorer), & below in Conversion Parameters>SOAP Action also i've given. After sending the vendor from ECC by BD14, it is not received in Webservice.
In the Runtime Workbench,
Component Monitoring-->Communication Channel Monitoring
--> for my recv.SOAP CC, it is showing the error as:
MsgID:----
Explanation
98719886-dbc5-194c-9da7-0cfe8d77082c call failed
98719886-dbc5-194c-9da7-0cfe8d77082c request entering
what might be the reason for this error. Experts pls help in resolving the same.
Thanks & Regards,
Balajihi,
thanks for the quick reply..
URL is working fine in the browser.
SOAP Action is rightly given.
No Proxy settings we are using.
your third point:
Also verify about firewall and ports to send SOAP message out of XI Box or network
i did't get. pls elaborate. Any other settings or configurations i've to do in XI system?
Thanks & Regards,
Balaji -
Hello, I did a drive eraser and reinstalled everything(to clean up computer), then when I got to reinstalling firefox I had a problem. I play a game called Fallensword. It has a script called Fallenswordhelper. So I installed GreaseMonkey, then when I tried to install scripts it said "Script could not be installed Error: Failed to @require json2.js". I have done this to my computer every year since I started using computers. I have never had this before. Please help me get a fix for this, for I google it and cannot find a answer.
This was a indeed a problem in Greasemonkey 0.9.0. It has been resolved in Greasemonkey 0.9.1, as can bee seen at [https://github.com/greasemonkey/greasemonkey/issues/closed#issue/1262 their site]:
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