Calling WebHelp Topics using Map IDs didn't work

Hi all,
Can anybody please tell me what is it that I am doing incorrect:
I created a sample web page and added the following to the head section:
<script type="text/javascript" language=JavaScript1.2 src="context-WebHelp/RoboHelp_CSH.js">
In the body, my link looked like this:
<A href='javascript:RH_ShowHelp(0,"C:\Program Files\...\Help\Infolinxweb_help.htm>Mainwindow", HH_Help_Context, 10)'>Help</a>
BTW: We have RH6
Thanks,
Sangeeta

Hi Sangeeta.
You'll find the correct syntax over at Peter Grainge's article on calling webhelp at:
http://www.grainge.org/pages/authoring/calling_webhelp/using_map_ids.htm
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Not sure why this didn't work properly.

So I programmed out a clock for practice/educational value for myself, and I got it near the end and encountered a problem. My program has 2 sets of class fields and a few temporary ones. The first set of class fields are text fields (hours, mins, secs) and the second set are Integers (h, m, s) (not int's ... Integers). I have two methods (setText and setTime) that convert between these two sets. setText sets the text fields to whatever time is stored in the Integers, and setTime sets the Integer values to whatever is stored in the text fields (assuming they're valid ints, of course).
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import java.awt.BorderLayout;
import java.awt.Color;
import java.awt.Dimension;
import java.awt.Graphics;
import java.awt.Graphics2D;
import java.awt.event.ActionEvent;
import java.awt.event.ActionListener;
import java.awt.geom.Ellipse2D;
import java.awt.geom.Line2D;
import java.util.Calendar;
import javax.swing.JFrame;
import javax.swing.JLabel;
import javax.swing.JPanel;
import javax.swing.JTextField;
import javax.swing.Timer;
import javax.swing.event.DocumentEvent;
import javax.swing.event.DocumentListener;
// Math.sin, Math.cos, Math.tan use RADIANS .. not degrees.
// 0 rad/deg is at east and proceeds clockwise for increasing angle
public class myClock extends JFrame implements ActionListener, DocumentListener
     JTextField hours;
     JTextField mins;
     JTextField secs;
     Calendar now;
     ClockPane clock = new ClockPane();
     JPanel textPane;
     Integer m; double mrad;
     Integer h; double hrad;
     Integer s; double srad;
     myClock()
          setSize(300,360);
          setResizable(false);
          setTitle("Clock!");
          // get starting time
          now = Calendar.getInstance();
          hours = new JTextField(String.valueOf(now.get(Calendar.HOUR)%12), 2);
          mins = new JTextField(String.valueOf(now.get(Calendar.MINUTE)), 2);
          secs = new JTextField(String.valueOf(now.get(Calendar.SECOND)), 2);
          setTime();
          // set the document listeners
          hours.getDocument().addDocumentListener(this);
          mins.getDocument().addDocumentListener(this);
          secs.getDocument().addDocumentListener(this);
          // create visual layout of frame
          textPane = createSouthPane();
          add(textPane, BorderLayout.SOUTH);
          add(clock, BorderLayout.CENTER);
          // start clock update timer - updates every second (1000 milliseconds)
          new Timer(1000, this).start();
     public static void main(String[] args)
          myClock app = new myClock();
          app.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
          app.setVisible(true);
     class ClockPane extends JPanel
          public void paintComponent(Graphics g)
               super.paintComponent(g);
               Graphics2D g2 = (Graphics2D) g;
               Dimension dim = getSize();
               double midx = dim.width / 2;
               double midy = dim.height / 2;
               Ellipse2D e = new Ellipse2D.Double(midx - 140, midy - 140, 280, 280);
               g2.draw(e);
               srad = s.doubleValue() / 60 * 2 * Math.PI;
               mrad = m.doubleValue() / 60 * 2 * Math.PI;
               mrad = mrad + srad / 60;
               hrad = h.doubleValue() / 12 * 2 * Math.PI;
               hrad = hrad + mrad / 12 + srad / 720;
               srad = srad - Math.PI / 2;
               mrad = mrad - Math.PI / 2;
               hrad = hrad - Math.PI / 2;
               Line2D shand = new Line2D.Double(midx, midy, midx + (e.getWidth() / 2 - 10) * Math.cos(srad), midy + (e.getHeight() / 2 - 10) * Math.sin(srad));
               Line2D mhand = new Line2D.Double(midx, midy, midx + (e.getWidth() / 2 - 10) * Math.cos(mrad), midy + (e.getHeight() / 2 - 10) * Math.sin(mrad));
               Line2D hhand = new Line2D.Double(midx, midy, midx + (e.getWidth() / 2 - 40) * Math.cos(hrad), midy + (e.getHeight() / 2 - 40) * Math.sin(hrad));
               g2.setPaint(Color.BLACK);
               g2.draw(hhand);
               g2.draw(mhand);
               g2.setPaint(Color.RED);
               g2.draw(shand);
     private JPanel createSouthPane()
          JPanel p = new JPanel();
          p.add(new JLabel("Hours:"));
          p.add(hours);
          p.add(new JLabel("Mins:"));
          p.add(mins);
          p.add(new JLabel("Secs:"));
          p.add(secs);
          return p;
     // sets the Integer values of h, m, s to what the text fields read
     private void setTime()
          h = new Integer(hours.getText());
          m = new Integer(mins.getText());
          s = new Integer(secs.getText());
     // sets the text fields hours, mins, secs to what the Integer values contain
     private void setText()
          hours.setText(String.valueOf(h.intValue()));
          mins.setText(String.valueOf(m.intValue()));
          secs.setText(String.valueOf(s.intValue()));
     // action listener for Timer
     public void actionPerformed(ActionEvent e)
          int ss = s.intValue();
          int mm = m.intValue();
          int hh = h.intValue();
          ss++;
          mm = mm + ss / 60;
          hh = hh + mm / 60;
          ss = ss % 60;
          mm = mm % 60;
          hh = hh % 12;
          hours.setText(String.valueOf(hh));
          mins.setText(String.valueOf(mm));
          secs.setText(String.valueOf(ss));
          setTime();
//          s = new Integer(ss);
//          m = new Integer(mm);
//          h = new Integer(hh);
//          setText();
          clock.repaint();
     // document listener for text fields
     public void changedUpdate(DocumentEvent e)
          if (mins.getText().equals("") || hours.getText().equals("") || secs.getText().equals("")) ;
          else
               setTime();
               clock.repaint();
     public void removeUpdate(DocumentEvent e)
          if (mins.getText().equals("") || hours.getText().equals("") || secs.getText().equals("")) ;
          else
               setTime();
               clock.repaint();
     public void insertUpdate(DocumentEvent e)
          if (mins.getText().equals("") || hours.getText().equals("") || secs.getText().equals("")) ;
          else
               setTime();
               clock.repaint();
}

What does reading the text fields have to do with
setting the text fields? You can set their values to
anything you want. Look up MVC, which stands for
model-view-controller. The text fields should only be
used to display information from the model, which is
a Calendar. The controller is the timer which updates
the view with data from the model every second. I think you need to re-read everything that I've said up to now...
It started out the program WITHOUT a timer, where the user would type in some numbers in the text fields and the time the clock displayed would change to match what they typed in. I wanted to keep this behavior simply because I wanted to. I wasn't attempting to make an actual authentic clock. After I had the program working, then I wanted to enhance it so that it altered itself, as well as the user still being able to alter it. I suppose if I were going to program it again from scratch, I'd probably have the clock have some int's at the class level and use those to make the text fields and such. Anyway --- this program is not (and never has been) about keeping accurate time.
Creating a new object once a second isn't a big deal.
If you depend on the Timer frequency to keep time, it
will eventually drift and be inaccurate. Getting the
system time each update will prevent that. You're
updating the view based on the model, then updating
the model based on the view's values, then updating
the model. It's a much cleaner design to separate
those parts clearly. Since this is for your own
education you ought to start using good design
patterns. I know they drift apart. That's not what I was interested in. And, afaik, "good design patterns" come with experience ... which is something that takes time to build and something that I am gaining. I'm not looking for a critique of my code here - I'm looking for a simple answer of why one approach worked properly and one didn't.
Can you be more desciptive than "behaving strangely"?
What's happening?Did you read my original post?
One approach -> change the int's first, then update the fields.
another approach -> change the fields first, then update the int's.
One worked, one didn't.

How Do RoboHelp 9 WebHelp Generated Files Handle Map IDs and Aliases?

The text below was written by our team's developer/architect. I am the help author who uses RoboHelp to write content and generate the help files, but I am clueless how it all gets generated and is deployed. Please help. We use RoboHelp 9. I use it in Windows XP and our app and help run on IE 7, 9, and Firefox (multiple versions).
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All of this is used in a call to a RoboHelp method defined in the RoboHelp_CSH.js file. The mehtod we are calling is the RH_ShowHelp() JavaScript method and the code to perform the call, when you click on Page Help, is this:
RH_ShowHelp(0, ''/pecsHelp/index.htm>pecsHelp',HH_HELP_CONTEXT,topic);
Topic is translated to the Map ID number for the page help. HH_HELP_CONTEXT is defined in the RoboHelp_CSH.js file. This method translates into a URL and from what I have seen, the URL that gets generated is this:
http://{server}[:port]/pecsHelp/index.htm/{server}[:port]/pecsHelp/index.htm#<id=1053>>pecsHelp
Server and port get replaced with the appropriate values. I have no clue how id=1053 is supposed to get translated to mean "pecs_home_page.htm". If you check the PECS_help.h file, you will see the following entry:
#define PECS_Home_Page1 1053
Then in the RoboHelp alias file (PECS 3.0.ali), the following line is in the file:
<alias name="PECS_Home_Page1" link="pecs_home_page.htm"> </alias>
But both of these files are used during the WebHelp generation process and I don't know how the WebHelp generated files handle the Map ID and aliases."

You need to assign the numbers you find in the pecs_help.h file to topics in your help. You do this in Context Sensitive Help > Map Files > All Map IDs. (From RH7, but I assume the location is similar in RH9.) This creates the entries in the .ali file.
Peter Grainge suggests a couple of sites to read for a greater understanding here:
http://www.grainge.org/pages/authoring/calling_webhelp/using_map_ids.htm
(Although the second site is based on RH X5, the basic concepts and procedures should be very similar. )
HTH,
Amber

Using Map Files / Map IDs

Heya,
RH9, merged webhelp
I'm trying to set up Map IDs for a quasi-context sensitive help feature, and I'm feeling a bit overwhelmed. I've read through the RH9 help which links to the Grainge website and a couple more links, but I'm still not sure what to do.
First, the background:
We auto-generate a set of release notes for new features and fixes. This is done using a script that pulls the relevant information out of Dovetail (basically where all our support and development cases are stored). So basically our release list shows the case number, the area of the software, and a brief summary of the fix/feature. The release notes are script-generated as an .html file that we can link to in help.
The issue is that they want me to alter the release notes so that the case number serves as a hyperlink to the relevant topic in help. So, for example, if we had a new feature for widget making, case number 12345, the release notes entry for this would have a hyperlink that would take the user to the 'Widget Making' help topic.
My thinking is that I can use the case numbers as Map IDs, ie assign Map ID '12345' to the 'Widget Making' topic, and then create a generic link in the release notes that can 'insert' the relevant case number when the user goes to find that associated help topic.
Potential Issue:
We use a merged help system, but we do not need to merge map files. Our help system consists of one mostly-empty parent project (title page, about page, etc.), a project that contains the majority of our topics, a project that contains database information for technical users, and a few other odd projects. All of the linked topics are going to be in the same main child help project. Because of this, the map file/IDs are going to be a single set in a single project, but not the parent project.
Does this only affect the pathway for the basic link (e.g. "webhelp/mergedProjects/child1.htm" instead of "webhelp/start.htm"?), or are there other considerations? For example, the merged help map ID topics I've seen talk about using number ranges to denote the different projects, but since we've only the one, do we really need to do that? To me, it seems like we should be able to use a relatively straight-forward single-project type link, with the only difference being that the the link goes to a child project folder and not the main webhelp folder.
So far in testing, the link doesn't work, so I'm wondering if either the URL is not as straight-forward as I hoped, or I'm missing something else due to the nature of how our webhelp is set up. Because it's a child, do we still need to 'merge' map files even if we don't need one for the parent? (ie we create an empty parent map file, merge it with the child, and link to the parent?)
Thanks for any tips/advice!

Hi,
When you use CSH in a merged project, the master project will automatically check all child projects when the context sensitive id cannot be found in the master project. Peter’s method includes merging the map files but I don’t think that is necessary. We have several merged projects that work perfectly without merging the map files. But Peter is the authority on merged help
It is important to first get the terminology straight. In WebHelp there are Map ID’s and Map numbers. The Map ID (or topic id) is an alphanumeric string that can be anything from one character to a hundred or more characters. Then there are the Map numbers. Map numbers are a number between 1 and 4.294.967.295.
The terminology is important because what RoboHelp calls a Map ID may be referred to as a map number. Reading the article on Peter’s site I get the impression that what is called a Map ID on Peter’s site is actually the Map number in RoboHelp. (Please correct me if I’m wrong Peter.) The Map ID in RoboHelp is the Topic ID on Peter’s site. See step 8 of the article, it describes how to create a test page using the default RoboHelp JavaScript API. But that test page actually uses the map numbers as the default JS API does not support topic id’s, only map numbers.
Your map file tells the following:
‘12345’ is the Map ID or topic ID.
‘1’ is the Map number. The Map ID referred to on Peter’s site if I’m not mistaken.
Calling the Map number 12345 will not work if you use the default method because you are looking for the wrong number. Try the following:
Say that your master project is placed on http://localhost/newproject.htm. Open a new browser window and add the following URL in the browser where you replace the url with the url your project is placed:
http://localhost/newproject.htm#<str=12345
Does this get the desired result? Also try the test page but use ‘1’ instead of ‘12345’. Does this also get the correct page?
You (or your developers) may also be interested in my WebHelp CSH dissection: http://www.wvanweelden.eu/robohelp/webhelp/csh Note that this article is aimed at developers and does not provide any direct answers, but it will help you understand the different settings in RoboHelp.
Hope this doesn’t confuse you and I hope my assumptions about your intended action are correct.
Greet,
Willam

Multiple topics using the same map ID

Hi!
Can anyone tell me how I go about assigning a map ID number when numerous topics use the same screen? When I try to do it in the Map ID dialog box, it tells me the number is already assigned.
BTW, does anyone know of any documentation that helps in creating map IDs?. Most of the information I've found here on the forum addresses how to work with the developer to make sure they work, not for the tech writer to learn how to actually do the map ID'ing so you know you are doing it correctly. Both books I have on RoboHelp do not discuss this in any length.
Thanks.

Thanks for the response, Peter. Yes, it is a situation where one screen in the application is used in several topics. For example, to complete three different endorsements on an insurance policy, they all use the same screen. Of course, there are different instructions on how to use that screen for each type of endorsement.
Does that make sense?
But I think you're probably right in that I will have to put links in those topics to the one with the map ID even though that task is not the task they are completing.
Maggie Prince
Senior Technical Writer
The Cincinnati Insurance Companies
513-870-2000 ext 6112
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Message was edited by Peter Grainge to remove the email address. Never put your email address on any forum unless you fear missing emails advising you that there is a large amount of money in a Nigerian bank account which is yours to share in return for your bank account details.

Calling WebHelp Topics using Map IDs didn't work

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