Camera roll empty but shows 6.1 gb. Restored to original settings after backing up. When I restored the backup camera roll still shows 6.1 gb and is till empty. I imagine that the backup contains some corruption

Camera roll empty but shows 6.1 gb. Restored to original settings after backing up. When I restored the backup camera roll still shows 6.1 gb and is still empty. I imagine that the backup contains some corruption

Hi cfgolf,
Thanks for contacting Apple Support Communities. I agree with your assessment that something is going on with that previous backup. If you restored from that backup and the issue continues, I would recommend restoring and Set up as new. Before you restore, make sure you Transfer content so that you can sync it back after setting up as new. The instructions on how to Transfer content and Set up as new are both listed in this article.
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
2. Transfer content
Before you erase your device, take a few minutes to transfer your content from your device to your computer to ensure that all your critical data is safe.
6. Set up as new
Complete the setup assistant. When prompted to set up your device, select Set Up as New iPhone and tap Next to continue.
Skip the Apple ID sign-in, in case the original issue was related to any of your content on iCloud.
Note: After setting up as new, you will need to enter the Visual Voicemail password for iPhone (on carriers that support Visual Voicemail). If you've forgotten the password, contact your carrier to help you reset it.
After erasing and setting up as a new device, your device is now in a factory configuration. Test to determine if erasing and setting up as a new device resolved the issue. Content on the device may have caused unexpected behavior.
If the issue is still present, you may want to contact Apple Support.
If the issue is now resolved, sync one type of content at a time back to the device. For example, if you had an issue playing music, add songs from iTunes and confirm they will play. If your contacts weren't loading successfully, add the contacts back. After each sync, test to see if the issue has returned.
Cheers,
-Joe

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