Can an early 2008 MacPro be reconfigured as an effective video server for 2 27" 2013 iMacs plus a New MACPRO (to be released) and how would be the best way to do it.

We are a small eiting studio with an early 2008 MacPro (maxed out on ram) with a 4 Port SATA card, 2 27" 2013 iMac's, and we will be purchasing a new MACPRO once they're released.  We work with Final Cut X primarily and would like to create a server solution to share media assets between the computers as well as insure our media assets are protected.  Ultimately we see us moving toward an LTO tape backup solution for projects and we currently use the Acera 8 slot 32tb Raid for media storage.  We use .DMG's to organize projects and we've had success networking the MacPro to one of the 27" iMac's and we can effectively mount projects off of the RAID on to both computers as long as the .DMG for that project isn't mounted on both computers.  However we can really only run background processing (like rendering or inputing video) we can't really edit as it appears even with a CAT6 capabled connecting the two still isn't enough to be able to edit. 
Ideally when the new macpro comes out we would like to explore the ability of turning the 2008 MacPro into our server and buy an attached storage solution but I'm unsure if this will work, what we would need to do to make it work efficiently (read fast), and what my limitations might be.  Is it as easy as installing a new PCI 4port 1gigE card in the back and connecting our 2 27" Imacs and the to be purchased new MACPRO to that and insalling OS X Server?
Most of our projects are recurring and ongoing and require us to share our extensive library of live performances as well as insure its availibilty all the time without having to install the RAID set associated with those projects.  We have about 80tb's of video we'd like to keep accessible.
Any help is appreciated and I would be glad to fill in any blanks if I left any.
Lastly, I might add that I'm not a fan of onebox solutions from the vendors, I believe that Apple has the products I need to do what I'm talking about and most 3rd party one-box solutions end up out-moded with in years of purchase. 
Thanks,
Steve Wolfram
Elysian Post & Production, LLC

Gigabit Ethernet can be limiting for large file transfers, which usually segues into either 10 GbE NICs and/or (less desirably) link aggregation and/or an Xsan configuration with Fibre Channel SAN storage, if you really needed the I/O speed and scale.
If you're serving large volumes of data and it's the the server-to-host Gigabit Ethernet link that is the limit (as differentiated from the RAID array or related I/O link as the bottleneck), then you're left to either or both 10 GbE NICs and FC HBAs, whether via Thunderbolt HBA adapter or via FC HBA in a PCIe slot.  (Thunderbolt is not an option on any current Mac Pro or Mac Pro Server I'm aware of.  That'd be PCIe.  Conversely, recent iMac systems have Thunderbolt and no PCIe.  And there's no Thunderbolt to 10 GbE NIC listed by Apple.)
Discussions of the new Mac Pro are premature, beyond the information Apple has posted.  (But I'd probably also wait a month or three after release of any new hardware and software, in any event.)

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  • The best way i can re write the script ??

    What is the best way that i can rewrite the below query.,
    SELECT 'Brought Forward' AS groupName , End_Status
    ,SUM(Emergency) AS Emergency
    ,SUM(High) AS High
    ,SUM(Medium) AS Medium
    ,SUM(Low) AS Low
    ,SUM(Total) as Total
    FROM
    (     SELECT a.call_id
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              WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (0,1,11,7) THEN 'Open Items'
              END AS End_Status
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         ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VHD_CALLDESK A,
         (SELECT DISTINCT Y.Call_Id,Y.Status
         FROM LCC.VHD_CALLSTATUS Y,
    SELECT P.CALL_ID,MAX(P.Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS P , LCC.VHD_CALLSTATUS R
    WHERE R.STATUS IN (2,14)
    AND P.STATUS IN (0,1,4,7,11,12)
    AND R.UPDUSERID <> 'system'
    AND P.CALL_ID <> R.CALL_ID
    AND TRUNC(P.Status_Date) < '21-May-2008'
    GROUP BY P.Call_ID
    ) Z
         WHERE Y.Call_Id = Z.Call_id
    AND Y.Status_Date = Z.Status_Date) B
         UNION
         SELECT a.call_id
         ,CASE WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (4,12) THEN 'Resolved'
              WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (0,1,11,7) THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
    ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VHD_CALLDESK_ARCHIVE A,
         (SELECT DISTINCT Y.Call_Id,Y.Status
         FROM LCC.VHD_CALLSTATUS Y,
    SELECT P.CALL_ID,MAX(P.Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS_ARCHIVE P , LCC.VHD_CALLSTATUS_ARCHIVE R
    WHERE R.STATUS IN (2,14)
    AND P.STATUS IN (0,1,4,7,11,12)
    AND R.UPDUSERID <> 'system'
    AND P.CALL_ID <> R.CALL_ID
    AND TRUNC(P.Status_Date) < '21-May-2008'
    GROUP BY P.Call_ID
    ) Z
         WHERE Y.Call_Id = Z.Call_id
    AND Y.Status_Date = Z.Status_Date) B
         WHERE (A.CALL_ID = B.CALL_ID AND TRUNC(A.ENTRY_DATE) < '21-May-2008' )
         UNION
         SELECT A.CALL_ID
         ,CASE WHEN TRUNC(ENTRY_DATE) IS NOT NULL THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
         ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
    FROM      LCC.VIEW_VHD_CALLDESK_MASTER A,
              (SELECT CALL_ID, STATUS_DATE FROM
                   SELECT CALL_ID, MIN(STATUS_DATE) AS STATUS_DATE FROM LCC.VHD_CALLSTATUS WHERE CALL_ID IN
                   (SELECT CALL_ID FROM LCC.VIEW_VHD_CALLDESK_MASTER WHERE TRUNC(ENTRY_DATE) < '21-May-2008' )
                   GROUP BY CALL_ID)
              WHERE TRUNC(STATUS_DATE) >= '21-May-2008'
              ) B
         WHERE A.CALL_ID = B.CALL_ID
         UNION
         SELECT A.CALL_ID
         ,CASE WHEN TRUNC(ENTRY_DATE) IS NOT NULL THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
         ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VIEW_VHD_CALLDESK_MASTER A,
              (SELECT CALL_ID, STATUS_DATE FROM
                   SELECT CALL_ID, MIN(STATUS_DATE) AS STATUS_DATE FROM LCC.VHD_CALLSTATUS_ARCHIVE WHERE CALL_ID IN
                   (SELECT CALL_ID FROM LCC.VIEW_VHD_CALLDESK_MASTER WHERE TRUNC(ENTRY_DATE) < '21-May-2008' )
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              WHERE TRUNC(STATUS_DATE) >= '21-Jan-2008'
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         WHERE A.CALL_ID = B.CALL_ID
         UNION
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              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
         ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VIEW_VHD_CALLDESK_MASTER A
         WHERE TRUNC(ENTRY_DATE) < '21-May-2008'
         AND A.CALL_ID NOT IN
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         SELECT DISTINCT CALL_ID FROM LCC.VHD_CALLSTATUS_ARCHIVE WHERE TRUNC(STATUS_DATE)>='21-May-2008' )
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              WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (0,1,11,7) THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
    ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VHD_CALLDESK_ARCHIVE A,
         (SELECT DISTINCT Y.Call_Id,Y.Status
         FROM LCC.VHD_CALLSTATUS_ARCHIVE Y,
         (SELECT CALL_ID,MAX(Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS_ARCHIVE
         WHERE TRUNC(Status_Date) < '21-May-2008' AND Status IN (0,1,2,4,7,11,12,14) and upduserid <> 'system'
         AND CALL_ID IN
              SELECT CALL_ID FROM LCC.VHD_CALLSTATUS_ARCHIVE WHERE STATUS=1 AND TRUNC(STATUS_DATE) < '21-May-2008' and upduserid <> 'system'
              INTERSECT
              SELECT CALL_ID FROM LCC.VHD_CALLSTATUS_ARCHIVE WHERE STATUS In (2,14) AND TRUNC(STATUS_DATE) < '21-May-2008' and upduserid <> 'system'
         GROUP BY Call_ID) Z
         WHERE Y.Call_Id = Z.Call_id AND Y.Status_Date = Z.Status_Date) B
         WHERE (A.CALL_ID = B.CALL_ID AND TRUNC(A.ENTRY_DATE) < '21-May-2008' and a.status not in (2,14) and a.upduserid <> 'system')
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    SELECT a.call_id
         ,CASE WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (4,12) THEN 'Resolved'
              WHEN (NVL(B.STATUS, NVL(A.STATUS,0))) IN (0,1,11,7) THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
    ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VHD_CALLDESK A,
         (SELECT Y.Call_Id,Y.Status
         FROM LCC.VHD_CALLSTATUS Y,
         (SELECT CALL_ID,MAX(Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS
         WHERE TRUNC(Status_Date) < '21-May-2008' AND Status IN (0,1,2,4,7,11,12,14) and upduserid <> 'system'
         AND CALL_ID IN
              SELECT CALL_ID FROM LCC.VHD_CALLSTATUS WHERE STATUS=1 AND TRUNC(STATUS_DATE) < '21-May-2008' and upduserid <> 'system'
              INTERSECT
              SELECT CALL_ID FROM LCC.VHD_CALLSTATUS WHERE STATUS in (2,14) AND TRUNC(STATUS_DATE) < '21-May-2008' and upduserid <> 'system'
         GROUP BY Call_ID) Z
         WHERE Y.Call_Id = Z.Call_id AND Y.Status_Date = Z.Status_Date) B
         WHERE (A.CALL_ID = B.CALL_ID AND TRUNC(A.ENTRY_DATE) < '21-May-2008' and a.status not in (2,14))
         UNION
         SELECT a.call_id
         ,CASE WHEN ENTRY_DATE IS NOT NULL THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
         ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VHD_CALLDESK A,
         (SELECT Y.Call_Id
         FROM LCC.VHD_CALLSTATUS Y,
         (SELECT CALL_ID,MAX(Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS
         WHERE TRUNC(Status_Date) < '21-May-2008' AND Status IN (0,1,4,7,11,12,13)
         AND CALL_ID NOT IN (SELECT DISTINCT CALL_ID FROM LCC.VHD_CALLSTATUS WHERE TRUNC(Status_Date) < '21-May-2008' AND Status In (2,14) and upduserid <> 'system')
         GROUP BY Call_ID) Z
         WHERE Y.Call_Id = Z.Call_id AND Y.Status_Date = Z.Status_Date
         MINUS
         SELECT Y.Call_Id
         FROM LCC.VHD_CALLSTATUS Y,
         (SELECT CALL_ID,MAX(Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS
         WHERE TRUNC(Status_Date) <'21-May-2008' AND Status IN (0,1,4,7,11,12)
         AND CALL_ID NOT IN (SELECT DISTINCT CALL_ID FROM LCC.VHD_CALLSTATUS WHERE TRUNC(Status_Date) < '21-May-2008' AND Status in (2,14) and upduserid <> 'system')
         GROUP BY Call_ID) Z
         WHERE Y.Call_Id = Z.Call_id AND Y.Status_Date = Z.Status_Date)B
         WHERE A.CALL_ID = B.CALL_ID
    UNION
         SELECT a.call_id
         ,CASE WHEN ENTRY_DATE IS NOT NULL THEN 'Open Items'
              END AS End_Status
         ,(CASE WHEN Priority = 0 THEN 1 ELSE 0 END) AS Emergency
         ,(CASE WHEN Priority = 1 THEN 1 ELSE 0 END) AS High
         ,(CASE WHEN Priority = 2 THEN 1 ELSE 0 END) AS Medium
         ,(CASE WHEN Priority = 3 THEN 1 ELSE 0 END) AS Low
         ,(CASE WHEN priority = 0 OR priority = 1 OR priority = 2 OR priority = 3 THEN 1 ELSE 0 END) Total
         FROM LCC.VHD_CALLDESK_ARCHIVE A,
         (SELECT Y.Call_Id
         FROM LCC.VHD_CALLSTATUS_ARCHIVE Y,
         (SELECT CALL_ID,MAX(Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS_ARCHIVE
         WHERE TRUNC(Status_Date) < '21-May-2008' AND Status IN (0,1,4,7,11,12,13)
         AND CALL_ID NOT IN (SELECT DISTINCT CALL_ID FROM LCC.VHD_CALLSTATUS_ARCHIVE WHERE TRUNC(Status_Date) < '21-May-2008' AND Status in (2,14) and upduserid <> 'system')
         GROUP BY Call_ID) Z
         WHERE Y.Call_Id = Z.Call_id AND Y.Status_Date = Z.Status_Date
         MINUS
         SELECT Y.Call_Id
         FROM LCC.VHD_CALLSTATUS_ARCHIVE Y,
         (SELECT CALL_ID,MAX(Status_Date) as Status_Date
         FROM LCC.VHD_CALLSTATUS_ARCHIVE
         WHERE TRUNC(Status_Date) < '21-May-2008' AND Status IN (0,1,4,7,11,12)
         AND CALL_ID NOT IN (SELECT DISTINCT CALL_ID FROM LCC.VHD_CALLSTATUS_ARCHIVE WHERE TRUNC(Status_Date) < '21-May-2008' AND Status in (2,14) and upduserid <> 'system')
         GROUP BY Call_ID) Z
         WHERE Y.Call_Id = Z.Call_id AND Y.Status_Date = Z.Status_Date)B
         WHERE A.CALL_ID = B.CALL_ID
    WHERE End_Status IS NOT NULL
    group by End_Status
    rk

    What is the best way that i can rewrite the below query.,
    SELECT   'Brought Forward' AS groupname, end_status, SUM (emergency) AS emergency,
             SUM (high)
                   AS high, SUM (medium) AS medium, SUM (low) AS low,
             SUM (total)
                   AS total
        FROM (SELECT a.call_id,
                     CASE
                        WHEN (NVL (b.status, NVL (a.status, 0))) IN (4, 12) THEN 'Resolved'
                        WHEN (NVL (b.status, NVL (a.status, 0))) IN (0, 1, 11, 7) THEN 'Open Items'
                     END
                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
                      END
                     ) total
                FROM lcc.vhd_calldesk a,
                     (SELECT DISTINCT y.call_id, y.status
                                 FROM lcc.vhd_callstatus y,
                                      (SELECT   p.call_id,
                                                MAX (p.status_date)
                                                      AS status_date
                                           FROM lcc.vhd_callstatus p,
                                                lcc.vhd_callstatus r
                                          WHERE r.status IN (2, 14)
                                            AND p.status IN (0, 1, 4, 7, 11, 12)
                                            AND r.upduserid <> 'system'
                                            AND p.call_id <> r.call_id
                                            AND TRUNC (p.status_date) <
                                                                     '21-May-2008'
                                       GROUP BY p.call_id) z
                                WHERE y.call_id = z.call_id
                                  AND y.status_date = z.status_date) b
              UNION
              SELECT a.call_id,
                     CASE
                        WHEN (NVL (b.status, NVL (a.status, 0))) IN (4, 12) THEN 'Resolved'
                        WHEN (NVL (b.status, NVL (a.status, 0))) IN (0, 1, 11, 7) THEN 'Open Items'
                     END
                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
                      END
                     ) total
                FROM lcc.vhd_calldesk_archive a,
                     (SELECT DISTINCT y.call_id, y.status
                                 FROM lcc.vhd_callstatus y,
                                      (SELECT   p.call_id,
                                                MAX (p.status_date)
                                                      AS status_date
                                           FROM lcc.vhd_callstatus_archive p,
                                                lcc.vhd_callstatus_archive r
                                          WHERE r.status IN (2, 14)
                                            AND p.status IN (0, 1, 4, 7, 11, 12)
                                            AND r.upduserid <> 'system'
                                            AND p.call_id <> r.call_id
                                            AND TRUNC (p.status_date) <
                                                                     '21-May-2008'
                                       GROUP BY p.call_id) z
                                WHERE y.call_id = z.call_id
                                  AND y.status_date = z.status_date) b
               WHERE (a.call_id = b.call_id AND TRUNC (a.entry_date) <
                                                                     '21-May-2008'
              UNION
              SELECT a.call_id,
                     CASE
                        WHEN TRUNC (entry_date) IS NOT NULL THEN 'Open Items'
                     END
                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
                      END
                     ) total
                FROM lcc.view_vhd_calldesk_master a,
                     (SELECT call_id, status_date
                        FROM (SELECT   call_id, MIN (status_date) AS status_date
                                  FROM lcc.vhd_callstatus
                                 WHERE call_id IN (
                                            SELECT call_id
                                              FROM lcc.view_vhd_calldesk_master
                                             WHERE TRUNC (entry_date) <
                                                                     '21-May-2008')
                              GROUP BY call_id)
                       WHERE TRUNC (status_date) >= '21-May-2008') b
               WHERE a.call_id = b.call_id
              UNION
              SELECT a.call_id,
                     CASE
                        WHEN TRUNC (entry_date) IS NOT NULL THEN 'Open Items'
                     END
                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
                      END
                     ) total
                FROM lcc.view_vhd_calldesk_master a,
                     (SELECT call_id, status_date
                        FROM (SELECT   call_id, MIN (status_date) AS status_date
                                  FROM lcc.vhd_callstatus_archive
                                 WHERE call_id IN (
                                            SELECT call_id
                                              FROM lcc.view_vhd_calldesk_master
                                             WHERE TRUNC (entry_date) <
                                                                     '21-May-2008')
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              UNION
              SELECT a.call_id,
                     CASE
                        WHEN TRUNC (entry_date) IS NOT NULL THEN 'Open Items'
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                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
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                     (CASE
                         WHEN    priority = 0
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                     ) total
                FROM lcc.view_vhd_calldesk_master a
               WHERE TRUNC (entry_date) < '21-May-2008'
                 AND a.call_id NOT IN (SELECT DISTINCT call_id
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                                                 WHERE TRUNC (status_date) >=
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                                       SELECT DISTINCT call_id
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                           AS end_status,
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                         WHEN priority = 0 THEN 1
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                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
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                           AS high,
                     (CASE
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                     (CASE
                         WHEN priority = 3 THEN 1
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                              OR priority = 2
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                FROM lcc.vhd_calldesk_archive a,
                     (SELECT DISTINCT y.call_id, y.status
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                                                MAX (status_date)
                                                      AS status_date
                                           FROM lcc.vhd_callstatus_archive
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                                                      (0, 1, 2, 4, 7, 11, 12, 14)
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                                                   SELECT call_id
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                                                    WHERE status = 1
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                                                                     '21-May-2008'
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                                                   SELECT call_id
                                                     FROM lcc.vhd_callstatus_archive
                                                    WHERE status IN (2, 14)
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                                       GROUP BY call_id) z
                                WHERE y.call_id = z.call_id
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               WHERE (    a.call_id = b.call_id
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                      AND a.upduserid <> 'system'
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              SELECT a.call_id,
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                           AS end_status,
                     (CASE
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                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
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                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
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                         ELSE 0
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                     (SELECT y.call_id, y.status
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                                                   SELECT call_id
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                                                      AND upduserid <> 'system')
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              UNION
              SELECT a.call_id,
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                        WHEN entry_date IS NOT NULL THEN 'Open Items'
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                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
                      END
                           AS high,
                     (CASE
                         WHEN priority = 2 THEN 1
                         ELSE 0
                      END
                     ) AS medium,
                     (CASE
                         WHEN priority = 3 THEN 1
                         ELSE 0
                      END
                     ) AS low,
                     (CASE
                         WHEN    priority = 0
                              OR priority = 1
                              OR priority = 2
                              OR priority = 3 THEN 1
                         ELSE 0
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                FROM lcc.vhd_calldesk a,
                     (SELECT y.call_id
                        FROM lcc.vhd_callstatus y,
                             (SELECT   call_id, MAX (status_date) AS status_date
                                  FROM lcc.vhd_callstatus
                                 WHERE TRUNC (status_date) < '21-May-2008'
                                   AND status IN (0, 1, 4, 7, 11, 12, 13)
                                   AND call_id NOT IN (SELECT DISTINCT call_id
                                                                  FROM lcc.vhd_callstatus
                                                                 WHERE TRUNC (
                                                                          status_date
                                                                       ) < '21-May-2008'
                                                                   AND status IN
                                                                          (2, 14)
                                                                   AND upduserid <>
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                                                                     z.status_date
                      MINUS
                      SELECT y.call_id
                        FROM lcc.vhd_callstatus y,
                             (SELECT   call_id, MAX (status_date) AS status_date
                                  FROM lcc.vhd_callstatus
                                 WHERE TRUNC (status_date) < '21-May-2008'
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                                   AND call_id NOT IN (SELECT DISTINCT call_id
                                                                  FROM lcc.vhd_callstatus
                                                                 WHERE TRUNC (
                                                                          status_date
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                                                                   AND upduserid <>
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                              GROUP BY call_id) z
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                                                                     z.status_date) b
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              UNION
              SELECT a.call_id,
                     CASE
                        WHEN entry_date IS NOT NULL THEN 'Open Items'
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                           AS end_status,
                     (CASE
                         WHEN priority = 0 THEN 1
                         ELSE 0
                      END
                           AS emergency,
                     (CASE
                         WHEN priority = 1 THEN 1
                         ELSE 0
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                           AS high,
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                         ELSE 0
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                     ) AS medium,
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                         ELSE 0
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                     ) AS low,
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                         WHEN    priority = 0
                              OR priority = 1
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                              OR priority = 3 THEN 1
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                FROM lcc.vhd_calldesk_archive a,
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                        FROM lcc.vhd_callstatus_archive y,
                             (SELECT   call_id, MAX (status_date) AS status_date
                                  FROM lcc.vhd_callstatus_archive
                                 WHERE TRUNC (status_date) < '21-May-2008'
                                   AND status IN (0, 1, 4, 7, 11, 12, 13)
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                                          SELECT DISTINCT call_id
                                                     FROM lcc.vhd_callstatus_archive
                                                    WHERE TRUNC (status_date) <
                                                                     '21-May-2008'
                                                      AND status IN (2, 14)
                                                      AND upduserid <> 'system')
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                       WHERE y.call_id = z.call_id AND y.status_date =
                                                                     z.status_date
                      MINUS
                      SELECT y.call_id
                        FROM lcc.vhd_callstatus_archive y,
                             (SELECT   call_id, MAX (status_date) AS status_date
                                  FROM lcc.vhd_callstatus_archive
                                 WHERE TRUNC (status_date) < '21-May-2008'
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                                   AND call_id NOT IN (
                                          SELECT DISTINCT call_id
                                                     FROM lcc.vhd_callstatus_archive
                                                    WHERE TRUNC (status_date) <
                                                                     '21-May-2008'
                                                      AND status IN (2, 14)
                                                      AND upduserid <> 'system')
                              GROUP BY call_id) z
                       WHERE y.call_id = z.call_id AND y.status_date =
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        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