Can anyone tell me in simple terms that acutally work how to cancel my purchase of extra icloud space

can anyone tell me in simple terms that acutally work how to cancel my purchase of extra icloud space.

Welcome to Apple Support Communities
To downgrade the iCloud storage to free storage, see > http://support.apple.com/kb/ht4874
If you want to get a refund, you can do it during the first 14 days after purchasing iCloud storage. To do it, contact with the iCloud support > http://www.apple.com/support/icloud/contact

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HT3775 The document "EK000011.AVI" could not be opened. A required codec isn't available. Can anyone tell in very simple terms what I need to do? I am trying to open video files to a mac

The document “EK000011.AVI” could not be opened. A required codec isn't available. Can anyone tell in very simple terms what I need to do? I am trying to open video files to a mac and the aformentioned message comes up

Download and install the free VLC: http://www.videolan.org/vlc/download-macosx.html
It runs a multitude of file formats.

HT203167 can anyone tell me in simple terms how to or if i can get my phone upgraded with ios 5 software thanks

hi trying to upgrade software on 3g phone to support new apps is this possible thanks

The iPhone 3g is not capable of running iOS 5.
If you want to run apps requiring iIOS 5 then you need to upgrade to a newer model of the iPhone that supports iOS 5.
Allan

Simple? can anyone tell why this simple btn doesn't work?

Trying to write my own simple disabling button class (with
some help from friend - thanks LuigiL)
So, why does my button not turn off when clicked? it runs the
deinitializeBehavior function but the removeEventListeners are not
actually being removed...
I don't know why but could this possibly be a graphics issue?
Thanks in advance

HAH! OK - I am starting to get this a little.
Thank you St. LuigiL. You are my Obie-wan: the force is
strong with you.
I made a Main.as document class and now the whole thing works
like a charm! I was wondering if it was necessary to do so - and it
was.
In my OCD I am constantly striving to keep my classes to a
bare minimum (if I could write everything on one page I would.)
I very much appreciate your incredible help and support.
BAM

Pretty basic this, but I'm a total beginner. Can anyone tell me (in simple steps!) how I burn a movie I bought in iMovies onto a DVD? After I stick the DVD in, what happens then? Sorry about the unsophisticated question. Thanks.

Pretty basic this, but I'm a beginner. Can anyone tell me (in simple steps!) how I burn a movie I bought in imovies onto a DVD? After I stick the DVD in, what happens then? Do I have to be in my itunes library first? Sorry about the unsophisticated question. Thanks!

Hello Jackie! (My brother lives in Brussels!)
You may find these helpful:
iMovie tutorials:
http://www.apple.com/ilife/tutorials/#imovie
and also this:
http://www.kenstone.net/fcp_homepage/imovie_09_stone.html
A good guide to iDVD 7 can be found here:
http://www.kenstone.net/fcp_homepage/idvd_07_stone.html
Apple's tutorial on iDVD 07/08 is here:
http://manuals.info.apple.com/en/idvd_08_getting_started.pdf

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

The battery is fully charged so it is not the problem.
What happens when you use the MagSafe?

I'm living in Iran and I have an ip address for VPN but I'm having problem in setting it up any one knows can anyone tell me what to do? It works perfectly on my laptop

I'm living in Iran and I have an ip address for VPN but I'm having problem in setting it up any one knows can anyone tell me what to do? It works perfectly on my laptop

Try here:
iTunes Store: My credit card's security code or zip code does not match my bank's records
Then try contacting iTunes
Apple - Support - iTunes - Contact Us

TS3356 Simple question I hope! I want to buy a camcorder by JVC but it uses a format called AVCHD. I believe this has to be converted before it can be used on iMovie. Can anyone tell me, in simple language, if this is so and how easy it is?

I want to buy a new camcorder and am considering one by JVC. This one, plus a few others such as Sony use AVCHD. I gather this would be need converting before any editing can be done in imovie?? I cant find a simple answer to this question. It seems strange to me that Mac dont appear to support AVCHD when so many video camera companies use it. Can anyone advise please, in simple language as I am far from a computer geek!!!
Is conversion a complicated or time consuming process and would it be simpler to fo for an MP4 type

Most AVCHD camcorders can be used in iMovie without any conversion needed if they are imported directly from the camcorder.
When you hear someone mention that you must convert AVCHD to use in iMovie, it is usually because they removed the files from the camcorder and only removed part of the files and folders. You need all of them to import to iMovie.
However, you should check to see if the camcorder you are choosing will work in iMovie. Here is a list of compatible camcorders.
http://help.apple.com/imovie/cameras/en/index.html?lang=en_US

Can anyone help with my audio recordings that stopped working?

Hi, I have audio recordings available in a secure "member only" area of my website. Unfortunately, from time to time, some recordings stop working. I only find out about this when my students / clients tell me. I don't understand why this occurs or how to fix it. Can anyone help? Rita

It could be a browser issue?
It could also be an internet issue for the user?
The other is that if the are long mp3 files, the server times out the request.
I would log a support ticket with BC and be as specific as possible to the nature of the issue and if there is a way to replicate it. When the Student / Client tells you about the issue it would also be good to get there browser version and platform details to try and create a replicable error that can be solved.

Has anyone else spent 4 hours trying to figure out how to get a refund for extra iCloud storage you accidentally purchased?

Has anyone figured out how to actually get a refund for iCloud extra storage? I accidentally purchased too much extra storage. The supports site says "Cancel storage not needed" within 15 days. But there is no instructions on HOW to do that. I have searched for hours for instructions. I did Express Lane Case #s only to have Apple Support "close" these cases with a "resolution" that they told me to visit their support sites. I am in a loop! I have had 3 Case numbers for this with no one giving me the credit refund. I finally was given a phone number. Been on hold so long my cell dropped the call and had to start over...3 times. Of course, all very nice people who took my phone number in case they need to call me back and then never called me when I lost the call. None of them had the security level for refunds so I had to be sent on to the next person and then the next, all with rediculously long hold times. I finally gave up for the night. Tried to "chat" online, but the only option is to "Chat Later" when I feel like trying again. Again, no explanation on why that is the only option showing (too busy, closed for the night?). Is the ploy here for me to realize I already spent more hours of my time than the cost of the error and I'll eventually give up? On this site I did see someone post a refund resolution for MobileMe. Those instructions are not working for iCloud storage canceling. There was no "choice" to click for canceling that I saw.

I did get this resolved the next day. So the solution is to not try to resolve this in the evening, the were understaffed. I called the next day during business hours and had the opposite experience. I got in and was only on hold 5 min. Again the first support person could not give refunds and I was passed on to her supervisor, but again the hold time was reasonable. This person was very easy to work with and she took care of the issue. I explained that it was not completely clear that the cloud is not meant to be backup for all your pc files, thus the reason for so many cancelations once we get it and find out what it cannot store. The online support sites could do a better job telling you that refunds require phone calls (during days hours).

I installed Adobe CC months ago. uninstalled it.. said "with errors" now I cannot reinstall Adobe CC... can anyone tell me what happened so that my money doesn't go to waste?

Uninstalll error. Cannot reinstall. what happened here and how do I fix this?

No one can tell you anything about what happened until you give complete details.
Maybe someone could help you fix your issue.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Can someone tell me in simple terms how to backup or save all your songs-

on itunes-i tried to save it on a cd disc and the disc only copy 20 songs. I have almost 1700 songs on my ipod. I won't have to put my 1700 song on over 30 disc's will I?

Other options:
http://www.uneasysilence.com/how-to-backup-your-windows-itunes/
http://www.apple.com/support/itunes/musicstore/backup/
It would likely take too many CD's. Do you have a DVD burner?
JC

Can anyone tell me the server settings that allow me to use tesco mail?

I use Tesco.net mail but the it has stopped working because of the server settings. Either I cant send or receive mails. What should the settings be?

So go to tesco.net and check their helptext or contact customer service there :) Or try google "imap server tesco net"

Can anyone tell me what this pattern is called and how to get rid of it?

Thanks in advance.

There's no name for the pattern. The photo was printed on a paper having a surface texture, and that texture was picked up by the scanner.
The best thing to try is re-scanning the photo and using the scanner's software to reduce the amount of surface texture picked up by the scan.
Working with the photo you supplied is problematic because that texture pattern is impossible to remove while still keeping some details. What I decided to do was:
Only work on the worst areas of surface texture.
Overwrite the surface texture pattern with another, more acceptable pattern.
Reduce the effect of that applied pattern.
So here are the steps:
Select the most obvious areas of surface texture:
Use the Filter Gallery to apply a "Grain" to the selected areas using these settings:
Adjust the Brightness/Contrast of the selection as follows:
Apply a Gaussian Blur to the selection with these settings:
Here's the final result:
Ken

Can anyone tell me how to download from itunes to my iphone 5.

Hi have just bought my iphone 5 and am having trouble downloading from itunes can anyone tell me in simple terms how to do it.

Read the manual: http://support.apple.com/manuals/

Can anyone tell me in simple terms that acutally work how to cancel my purchase of extra icloud space

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