Can no longer update computer (network error)
So I may or may not have been on a questionable site looking for some app add on's for my ipad and I may or may not have gotten a disease.
Since being on these unnamed sites Im unable to update my computer in anyway, or connect to the app store. I get an error that says "Software Update can't check for updates because of a network problem" but I go into my network settings and everything is working normally. I can get online, get on the itunes store and everything that requires the network and it works great. I just cant get into the software update, or the app store.
Any ideas being I cant try and reinstall OSX Lion because I cant connect to the app store to install it
20" iMac (late 2006)
OSX 10.7.5
2.16 GHz Intel Core 2 Duo
4GB SDRam
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
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I'm having the identical problem on my iPhone 4 after upgrading to IOS 7--no ability to update apps or download new apps. Here is what Apple tech support emailed to me:
I understand that you are unable to download or update applications after updating iOS7 on your iTunes. I know you must be eager to get this resolved and I will be happy to help you today.
... to help you better with this issue I would request you to please try this steps given below to resolve your issue.
Please follow this steps:
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Howevr, if you are facing the same issue than for this issue, you may need to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support. The technical Advisor can also assist you in determining what option might be most helpful to you in this case.
Mildly amusing that the instructions for force-closing a program are the IOS 6 instructions, which do not work on IOS 7.
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If your machine is a 64 bit processor Intel Mac you can upgrade to 10.7 for $29, however a lot of your 10.5/10.6/Rosetta based software could cease to function, especially third party hardware drivers for printers, fax machines, all-in-ones, scanners etc.
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aimzpoo wrote:
I have Itunes on my computer, however its an older version and it says I can no longer update it.
Highly unlikely that it says any such thing.
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Can no longer update my apps :(
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Thank you in advance!!! Your advice is much appreciated!+You mean you can't see the text or can't see the text box sides and drag points?+
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Yes, there is a small yellow symbol.
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Thank you so much for all of the great advice!
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