Can only download preview of some pdfs on iPad / iPhone

Hello,
I have a strange problem with some pdf download links on my iPad and iPhone
and hope that somebody here has gone through that before and give me a hint.
Problem description:
I have a problem when I try to dowload a pdf. If the pdf is linked with a normal
http-link, I have no problem opening it, it is shown in an extra tab in safari and
I can save it in iBooks. So far so good.
But: If the dowload is initiated with a command-button, then I only see a 1-page
preview of the pdf as an image. The image shows the first page of the pdf correctly
but I can find no way to download or save the complete pdf. If I save the preview
as an image, I see no content in this image afterwards, just a small text saying
"pdf".
What I can do, is download this pdf with Safari on OS X 10.10 and on Windows
with any Internet Browser. Android is also no problem.
So I did a lot of research and testing:
- I googled a lot and followed all related instrunctions I could find: no success.
- I saved the pdf on my Mac, mailed it to myself and opened it on the iPhone or iPad.
No problem to view the pdf, it just wouldn't download.
- So I enabled and disabled restrictions on all devices, with no success. I also added
the website to the trusted websites when enabling restrictions, no success.
- I fiddled around with all safari-options, enabled and disabled cookies, switched
between "open in background"/"open in new tab" and tested all other options,
even those who shouldn't have any influence on this problem. No success.
- Next I installed other apps capable of viewing PDFs since I thought them registering
as PDF-viewers could change this behavior. Again no success. (I tested Acrobat
Reader and Amazon Kindle)
- After that I installed Google Chrome: Only a slight change happend, now I saw
one and a half pages (instead of one) of the pdf as a preview.
- Next I updated my iPhone 5 from iOS7 to iOS8.1.: No success.
- I was so desperate after that, that I even resetted my iPhone to factory-defaults,
completly erasing all content and settings. Again no success.
- After that I was running out of ideas.
Technical background:
- The pdf I'm trying to download contains confidental content so I unfortunately
cannot provide a link to it. But I know it's a dynamically created pdf, hence the
command-button instead of a normal link.
- The pdf contains no forms and other fancy stuff, just plain (ok, formatted) text
and some small icons.
- I can easily download and view other (static) pdfs from the same website.
- I have this problem on my iPhone 5 with iOS7 (latest version and iOS8.1 and
on my iPad2 with iOS7 (latest version).
- It works well on my MacBook with OS X 10.10. and on Windows and Android.
- I can view the pdf on iOS if I send it via Mail and open it locally, I just can't download it.
- I think while searching for a solution I found a document saying something about
possible problems on iOS when providing download-links within html frames.
Unfortunately I could't find this document again but I checked and the download-
button indeed is embedded in a html frame (for what it's worth).
Any hints would be greatly appreciated!
Thanks in advance,
Wolfram

It looks as if your server does not support 'byte-range requests'. This facility is necessary for iOS devices (it involves calling for part of a file at a time rather than the whole file) so you will need to take this up with the people running your server. Note that this applies to the media files, not the feed.

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