Can't access bookmarks that overflow across the toolbar. They are there but can only get them by going into bookmarks toolbar in menu. They used to display off to side when you clicked next to last item. Can I fix this?

This feature always worked before. Then one day it stopped. Can access overflow items on bookmarks toolbar through menu, but rarely across the top. The ones that don't fit across the top can't be brought up anymore.

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TS4057 I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What d

I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What do I do?
I also got Motion and can't figure out how to use it with Final Cut Pro X. Any help woud be great. Thanks

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

Since upgrade of aperture, my photos from a year ago are not in library. On time machine, they are there, but I cant transfer them to todays aperture library because it says the old version is not supported. Please help!!

Since the upgrade of Aperture, my photos from a year ago are not showing up. When I go to time machine, they show up in the library, but I cant transfer them to my todays aperture because it says the old program needs to be updated. How do I get my pics from a year ago transferred to todays Aperture? Please help!!!!

You will be restoring the old Aperture library from TM, having it on the Desktop is fine.
Once the restore is finished you will have the old Aperture library in that folder. Now you want to open this library by double clicking it (the library). This will open Aperture on it and Aperture will tell you the library needs to be upgraded. Let Aperture upgrade the library.
Once the Library is upgraded to the latest version of Aperture you can do want you want with it. Once you have gotten to this point if you still need help post back.
regards

Downloaded the new software(ios7) and now cannot add appts to my calendar. SIRI tells me they are there but they do not appear. Any advice pls

downloaded ios7 & now cannot add events to my calendar, they do not appear on screen. SIRI tells me that they are there but I cannot see them. Advice pls?

In your calendars app, click the calendars button below and check if all the calendars are selected. Also click the search button on top(magnifying glass) and see if the events are listed.

How can I restore my playlist folders in itunes? They are there but the individual song titles aren't listed. They are only listed by album. This makes it very difficult to find songs in my playlist. Also,when I click on music, it will not list options.

My itunes account is messed up. How can I restore my playlist folders in itunes? The list's are there but the individual song titles aren't. They are only listed by album. I can only see the song titles as they are played at the top of my itunes. This makes it very difficult to find songs in my playlist. Also when in the itunes store, I am not able to see music genre choices, or search for a song or group.
Thank you

Hi dones49,
It sounds like your issue here is that iTunes can not find the files for some of the songs you have brought into it. This happens occasionally even if the songs have not been moved from the location that iTunes places them on import or purchase. When you try to use the song, iTunes prompts you to find the file, as you have seen.
To find the file, use the information in this article to navigate through the iTunes media folders -
Locate and organize your iTunes files
If you are still unable to locate the files, you may need to download them from the iTunes store again, or rip them from your CDs. See this article for assistance with downloading your past purchases -
Download past purchases
Thanks for using Apple Support Communities.
Best,
Brett L

TS1702 On my iPad 2 the mail app opens and the page icons are there but no mail. I can access my mail in other ways so I know mail is being received.

On my iPad2 the mail app opens and the page icons are there but no messages are shown. I know mail is being sent as I can access it in other ways plus the envelope icon on my homepage continues to show the number of messages received.
I have rebooted twice now but cannot think of anything else to do
Help please

Go to Settings>Mail the account and turn the account off and then back on
Next delete the account from the iPad and reenter the settings.

Got the Trojan.Zbot before the antivirus kicked in. All previous emails show that they are there but can't see the contents. Can they be restored?

All old emails are showing that they are there but there are no contents when you try to open them.

right click the folder, select properties and then the repair button. A new index will be generated which may fix the issue or make the empty mails disappear because they are no longer available to be indexed.
BTW look in your anti virus program for quarantined files with names like inbox

When I start firefox, the previous tabs are there but blank and say new tab, can I restore the tabs?

When I start firefox, the previous tabs are there but blank and say new tab, can I restore the tabs?
how can I do this?

I'm not sure what causes this.
As the first step, I recommend backing up your existing sessionstore files.
Open your current Firefox settings (AKA Firefox profile) folder using
Help > Troubleshooting Information > "Show Folder" button
Scroll down to the files whose names start with sessionstore. You should find at least sessionstore.js and sessionstore.bak. If the .js extension does not appear on sessionstore, you should turn off the Windows feature that hides file extensions from you, so that you can work with file names as accurately as possible. This Microsoft support article has the steps: [http://support.microsoft.com/kb/865219].
Make backup copies of all the sessionstore files to somewhere like your Documents folder for possible later restoration.
Next, try one of the data mining techniques in these posts to rescue the URLs from the sessionstore.js or sessionstore.bak file:
* Using Firefox's Browser Console (formerly known as Error Console): https://support.mozilla.org/questions/969046#answer-471950
* Using Firefox developer tool "Scratchpad": http://forums.mozillazine.org/viewtopic.php?f=38&t=622036&start=60&p=12098147#p12098147
* Using a third party website: https://firefox-session-restore.herokuapp.com/

I have a 11'' mac book air that i recieved through my highschool and i went to get on safari and these gray horizontal lines are going across the top of my screen how do i get them to go away

i have a 11'' mac book air that i recieved through my highschool and i went to get on safari and these gray horizontal lines are going across the top of my screen how do i get them to go away

Give it to the school IT department to be fixed.

My iPad 3 Will not update ils apps.. They are there but I can't open them... I have Internet .. It just says not available right now.. It's been 3 days????

My iPad 3 Will not update ils apps.. They are there but I can't open them... I have Internet .. It just says not available right now.. It's been 3 days????

Quick update, the duplicate of the comic-con episode downloaded succesfully, and so has the first episode of Supernatural season 8. Blue dots appear to their left in the library.
All the Vampire Diaries episodes (except the bonus comic-con double) have vanished, but I paid for them !
They're not anywhere on my harddrive either.
Which is new by the way, this is a new MacbookPro, literally set it up today.
So it would seem this is a case of purchased and pseudo-downloaded episodes that ended up beinge gobbled up by some iTunes black hole, leaving me with no money, and no episodes.
Need help, confirmed.

Trackball doesn't work when I click it...How do I fix this problem?

trackball doesn't work when I click it...How do I fix this problem?

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

IMPORTANT OPENED WINDOWS I WAS WORKING ON (EMPLOYMENT INFO, I AM UNEMPLOYED!) AND NOW THEY ARE GONE AND I CANNOT GET THEM BACK!! YOU NEED TO HELP ME RESTORE TH

My Firefox crashed with important information on it!!!
My Firefox has been crashing every day sometimes several times a day. I have emailed your staff back many times looking for a reason for the crashed without any response. I have been able to get by because I would restore the settings and continue what I was doing. WELL….this last crash has disappeared from any way of getting it back and IT HAD SOME REALLY REALLY IMPORTANT OPENED WINDOWS I WAS WORKING ON (EMPLOYMENT INFO, I AM UNEMPLOYED!) AND NOW THEY ARE GONE AND I CANNOT GET THEM BACK!! YOU NEED TO HELP ME RESTORE THAT OPEN WINDOWS FOR ME. IT IS REALLY IMPORTANT!! I NEED SOME DESPERATE HELP NOW!!
Thanks,
Nick

Nick, sorry to hear about that. I'm not sure where you are sending the emails, but if you use the form to submit your crash information, that goes into a database for review by the developers instead of coming to the support volunteers here.
Did you try the History > Restore Previous Session command? Firefox sometimes saves form data in the session history. This data may age out, so you should use that menu item as soon as possible.
Going forward, consider installing the [https://addons.mozilla.org/en-US/firefox/addon/lazarus-form-recovery/ Lazarus: Form Recovery] extension if you are filling long forms and Firefox is unstable.
With respect to the crashes, there are many possible reasons for Firefox to crash. Have you reviewed the help articles for diagnosis? For example: [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]].

TS3802 I don't know why my Mac hardly connects to the Internet. The Internet bars are there but it does not browse, while my iPhone does.

I don't know why my Mac hardly connects to the Internet. The Internet bars are there but it does not browse, while my iPhone does.

If other Internet applications such as Mail and iTunes also don't work, run the Network Diagnostics assistant. How far do you get?

I've upgraded my 4th gen ipod to ios6. I manually manage videos and music. My video playlists(which I can access via the music icon) are there but my videos aren't. I can see the videos when tapping the videos icon so I know they are there. Any ideas?

I've upgraded my 4th gen ipod to ios6. I manually manage videos and music as it is easier to access my videos through playlists which I access through the music icon. Since upgrading to ios6 the playlists are there but when I go into them the individual videos aren't visible. I know they are there because I can access them through the videos icon. Any ideas what I'm doing wrong? Thanks.

Does it still turn on to the Apple logo?
If it does, turn it on and hold it up to your ear. If it's making a clicking sound, try hitting it easy a few times on the side. The idea is the hdd is "stuck" and hitting it loosens it. Just don't do it too hard to break it.

I could do this before installing Maverick but cannot do it now.It is nice and convenient how Mac OS X Mail displays messages semi-automatically when you just select them. But wouldn't a bigger view of the mailbox be useful sometimes? Yes, and it's easier

It is nice and convenient how Mac OS X Mail displays messages semi-automatically when you just select them. But wouldn't a bigger view of the mailbox be useful sometimes?
Yes, and it's easier to get than you maybe think.
Hide the Preview Pane and Delete Mail Without Opening It in Mac OS X Mail
To hide the message preview pane in Mac OS X Mail:
Double-click the bar that separates the message pane from the mailbox pane.
Now, to delete any email:
Highlight the message or messages you want to delete.Hold down the Command key while selecting with the mouse to highlight multiple emails and Shift to highlight a range.
Press Del.
To get the preview pane back, double-click the same bar again.
Cannot do this now since installing Maverick

It is nice and convenient how Mac OS X Mail displays messages semi-automatically when you just select them. But wouldn't a bigger view of the mailbox be useful sometimes?
Yes, and it's easier to get than you maybe think.
Hide the Preview Pane and Delete Mail Without Opening It in Mac OS X Mail
To hide the message preview pane in Mac OS X Mail:
Double-click the bar that separates the message pane from the mailbox pane.
Now, to delete any email:
Highlight the message or messages you want to delete.Hold down the Command key while selecting with the mouse to highlight multiple emails and Shift to highlight a range.
Press Del.
To get the preview pane back, double-click the same bar again.
Cannot do this now since installing Maverick

Can't access bookmarks that overflow across the toolbar. They are there but can only get them by going into bookmarks toolbar in menu. They used to display off to side when you clicked next to last item. Can I fix this?

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