Can't claim Photoshop CC Benefits

Just purchased Photoshop CC. I have peramnent license to Photoshop CS6. When I try to claim benefits for Photoshop it pops up an error  "Missing data: Unable to find a product registration record associated with your email address (Adobe ID)"
How do I fix this?

I'm having the same result.

Similar Messages

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    If it's the same machine (same CPU) there should not be any need to activate.  The actiovation is tied to your CPU.
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  • I can't download Photoshop CC even though I deleted it. It still says Up To Date under Apps in CC.

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    HOW CAN I BUY
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    How many computers can I install Photoshop Elements 12 on?

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    Hi,
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    How many times can I install Photoshop and Premiere Elements 13?

    mbuenger
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  • How many times can i download photoshop or lightroom?

    hi how many times can I download photoshop or lightroom? I bought and downloaded them onto my lap top but want to put it onto a pc can I do that? or is it a one time down load only

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  • How can I buy photoshop, illustrator and inDesign?

    In my new study I need these 3 programs. But I can only find photoshop on adobes website.
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    FAQ:
    http://www.adobe.com/products/creativecloud/faq.html
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    Ashutosh

  • How can I get photoshop and Illustrator CS5? I cannot see it anywhere. My computer(PC) can only use CS5

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