Can't crate new playlists in iTunes or add content to 4th gen touch

I have a 2009 MBP 17" 2.93 IC2Duo, running OSX10.9.5 and iTunes 12.0.1.26.
itunes will let me create a playlist name from the pulldown menu, but not from the '+' down at the bottom of the screen. The setting Icon doesn't work down there either.  When I drag a file, single track or album over to add to the playlist, the box is highlighted, but the icon just floats over the top of it and tracks with the cursor until I hit ESC and then click (then it slides back to the catalog list).
this is the same result if I try to drag music onto a 4th gen touch.  its been reformatted, home shared, purged and whatever the **** else you can do to it to clean it , but still no dice.
can i get the option to reload iTunes?  when i ask for update i get the ole the ver. is current window.
anyone got any thoughts or advice?
Thanks!

For some reason, I can't switch the order of my tracks in iTunes DJ. If I click on a track and try to drag it to a new position, it won't work.
Select all teh tracks in iTunesDJ and press Delete.
It will immediately re-populate.

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