Can't find photos on iPhone when browsing on computer

I manually backup all the photos on my iPhone 5s once every couple of months, but recently came across a problem.
-I'm running IOS 8.1.2
-I've historically used iCloud and Photostream to back up my pictures, and then I'd occasionally copy pictures to a backup hard drive by browsing/copying them via Explorer from my Windows 8.1 workstation.   I have not yet turned on the new "iCloud Photo Library" beta feature.  I thought about it, but it immediately warned me about losing all pictures on my phone, and I wanted to back them up first.   And this led to the below scenario . . .
I tried backing up my photos to a hard drive for the first time in a couple of months today, but ran into a strange problem.   (Probably first time since upgrading to IOS 8)
I only have about 300 pictures on my phone.   When I plug my iPhone in via USB, I can browse the iPhone memory like a flash drive.  I go into the DCIM folder, there are a bunch of subfolders that contain pictures.   There are a number of pictures on my iPhone that I don't see when browsing this directory.  The are all more than a couple of months old.
I CAN see the "missing" pictures when browsing my phone via the Photos app.  They're both in the Photos/Moments section and also within the Albums\iPhone from my Computer section.    I'm assuming these have been backed up via iCloud, but don't see any way that I can retrieve them so that I can backup manually.
I do have the iCloud control panel installed on the workstation.  It is logged in successfully, and the photo stream and iCloud Photo Sharing options are all active.   The local iCloud directory (e:\iCloud) that I've set is empty though.  No pictures reside there at all.   I also have a Windows 8.1 item on my "This PC" panel for "iCloud Photos".  I'm not sure if that's using the same directory I just mentioned, but it's empty as well.   Finally, I went to the default Windows 8.1 "Pictures" directory as well.   Also empty.
Is anyone familiar with how to access pictures in iCloud and download them manually?  I'm assuming that's what needs to be done.

I am having this issue too.  Have you happened to find a solution?
I can transfer them via airdrop to the computer, but that takes a heck of a long time.

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