Can't get to Secure Area. Was working, but now Log-in Page hangs when enter Name and Password.

Built site using Muse, then used Business Catalyst to set up Secure Area. Site worked for several months, but the Log-in Page looked somewhat unprofessional, since Name and Password box could appear almost anywhere on page. Asked for Adobe Help, and Adobe tech sent 'Test' page to check presentation. Now Log-in Page doesn't work at all. When enter Name and Password and hit Return - nothing ! Have to 'Escape' out of page - it just hangs. So members of the community site can no longer share internal data.
Would really appreciate any help trying to fix this issue.
Thanks !

Please share the link to the page where the form is placed , along with test user login details, so that we may further look into this. Also a screenshot demonstrating the issue you facing would be of great help.

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Can't get to Secure Area. Was working, but now Log-in Page hangs when enter Name and Password.

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