Can't import catalog

When i try to import a recent shoot from my desktop into lightroom, i can't select it because it's greyed out.

Well, I just got off the phone with Adobe Technical Support and I am extremely frustrated
Support: Since you are working cross-platform (from a Mac laptop via an external hard drive and then to a Win XP desktop) we can only say that sometimes it will work and sometimes it will not.
Me: Huh?  It worked perfectly in LR 2.6.
Support:  I am sorry.  That is all I can tell you.
Me: That really ruins my month.  I've got thousands of edited images on my laptop from a 3 week trip to SE Asia and now I can't move the catalog to my desktop?  Give me a break!!
Support:  You can copy the image files to your desktop.
Me: Without the accompanying adjustments?
Support:  Yes.  Sorry.
Me:  Me too.
Anyone have a better idea?  I've filed a bug report.....
--Bob

Similar Messages

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    Is this still a known bug without a solution?
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    Well, I just got off the phone with Adobe Technical Support and I am extremely frustrated
    Support: Since you are working cross-platform (from a Mac laptop via an external hard drive and then to a Win XP desktop) we can only say that sometimes it will work and sometimes it will not.
    Me: Huh?  It worked perfectly in LR 2.6.
    Support:  I am sorry.  That is all I can tell you.
    Me: That really ruins my month.  I've got thousands of edited images on my laptop from a 3 week trip to SE Asia and now I can't move the catalog to my desktop?  Give me a break!!
    Support:  You can copy the image files to your desktop.
    Me: Without the accompanying adjustments?
    Support:  Yes.  Sorry.
    Me:  Me too.
    Anyone have a better idea?  I've filed a bug report.....
    --Bob

  • Can I import catalog photos from a usb drive?

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    Thanks for the suggestions.  But here's more details...
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  • Lightroom 5 can't import to a FIXED drive called A: or B: even if that's where your catalog is

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    Probably the best place is here http://feedback.photoshop.com/photoshop_family/products/photoshop_family_photoshop_lightro om . Not sure if it's taking new registrations though.
    I'm a little susrpised that it's not possible, and I agree it's a bit silly in 2013, but my guess is it's one of those things that won't change for a while. They've probably played safe, and to be frank, whenever you break such old rules (eg 32 characters, case-sensitive filenames, punctuation in filenames etc) it's only a matter of time before you get bitten by something. I just wouldn't expect Adobe to spend much time on it - it's not as if they've nothing else to work on.
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