Can't install itunes, "verify that you have access..." message

I already had iTunes installed, but when I tried to open it just now it was as if it was installing for the first time, and before it could finish I got this message:
Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\SyncServices\Clients\com.apple.Safari\Contents\Resources\da.lproj\locve rsion.plist
Verify that you have access to that directory.
I tried uninstalling and reinstalling it and I got the same message. What does this mean and how do I fix it?

+Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\SyncServices\Clients\com.apple.Safari\Contents\Resources\da.lproj\locve rsion.plist+
+Verify that you have access to that directory.+
That's looking like file or folder damage (in one of the sets of the Danish languages resources, I believe).
Try running a chkdsk over the C Drive:
How to perform disk error checking in Windows XP
Does that find/repair any damage?
If so, will iTunes open for you now?

Similar Messages

Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."

Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

I am trying to update itunes to 11.1.1.11 and i keep getting 'erreo writing to file : C\ : Config.Ms\301ded48.rfb.Verify that you have access to that directory'. What does this mean and how can i fix it?

I am trying to update itunes to 11.1.1.11 and keep getting message at the end ' error writing to file :c:\Config.Msi\301ded48.rbf.Verify that you have access to that directory'. What does this mean and how do I fix it?

I had this exact same problem just now, trying to upgrade to 10.7.
I even got that error msg when trying to UNINSTALL iTunes!
After hours of frustration trying everyone's different suggestions, I downloaded Revo Uninstaller http://www.cnet.com.au/apps/revo-uninstaller-10610875/ which solved the problem.
Use it to help uninstall iTunes and related software components in the following order and then restart your computer:
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support (iTunes 9 or later)
Then you can install iTunes from scratch.
Good luck

I am trying to re-install itunes. I get error message "Verify that you have access to that directory"

I am trying to re-install itunes.
I removed all Apples software, and restarted.
still get error message: "Verify that you have access to that directory"
(as administrator)
now what?

Thanks so much. This definitely worked. I'm sorry I did not think of using IE. I use Foxfire exclusively so seldom even think of IE as an alternative.

Problem installing itunes- error writing to file C:\Config.Msi\1c16cb7e.rbf. Verify that you have access to that directory. Help!!

Every time I try to update itunes i get an error that says: error writing to file C:\Config.Msi\1c16cb7e.rbf. Verify that you have access to that directory.
I've tried uninstalling and I the same error. Help!

Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down?

I receive the following error message when trying to install QuickTime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."

I recieve the following error message when trying to install Quicktime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory." I just trying to get the latest version of iTunes. Thanks

"Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

When downloading the new 10.7 update for itunes, an error message saying that there is an error writing to file, verify that you have access to this file comes up... what is this??

When downloading the new 10.7 update for itunes, an error message saying that there is an error writing to file, verify that you have access to this file comes up... what is this??

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Itunes error writing to file: C\Config.Msi\165996.rbf verify that you have access to that directory

itunes error writing to file: C\Config.Msi\165996.rbf verify that you have access to that directory
That's the error I get when trying to uninstall or reinstall my itunes. The application no longer works and I just purchased a new Ipod touch 4th generation that requires I uninstall and upgrade to 10.6.

I had this exact same problem just now, trying to upgrade to 10.7.
I even got that error msg when trying to UNINSTALL iTunes!
After hours of frustration trying everyone's different suggestions, I downloaded Revo Uninstaller http://www.cnet.com.au/apps/revo-uninstaller-10610875/ which solved the problem.
Use it to help uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Then you can install iTunes from scratch.
Good luck

I am getting an error writing to file: C:\Program Files\iTunes\iTunes Resouirces\pl.lproj\AppletVStream.nib\objects.xib. Verify that you have Access to that directory.

has anyone else gotten this type of message? Just got an ipad and realized our itunes is not working. I think when the most recent version was being installed, it got interrupted.
Thanks

I am getting an error writing to file: C:\Program Files\iTunes\iTunes Resouirces\pl.lproj\AppletVStream.nib\objects.xib. Verify that you have Access to that directory.
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

When downloading iTunes 11.0.3 I get an error 'Error writing to file C:\Config.Msi\1c6fd5.rbf. Verify that you have access to this directory' what do I do?

When downloading iTunes 11.0.3 I get an error 'Error writing to file C:\Config.Msi\1c6fd5.rbf. Verify that you have access to this directory' what do I do?
Appreciate any help thanks,
Will

Hi WillHunt112,
Welcome to Apple Support Communities.
You may find this article helpful for troubleshooting your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best,
Jeremy

When downloading iTunes, I got a message about error writing to file and it told the file. Then it said to verify that you have access to that directory. I have no idea how to fix it. I could really use some help, please.

I was trying to download iTunes on my computer, and while doing so, I got this message: Error writing to file: C:/Program Files (x86)/Common Files/Apple/Apple Application Support/Apple Versions.dll. Verify that you have access to that directory. I have downloaded iTunes numerous times and I have never had this problem. If anyone knows what's going on, I would really appreciate the help.

Well, there's definitely a mac and a Windows version. And you're at the right page. I think the problem is that someone forgot (or decided not to) to update the text at teh bottom of the page to have Mac and Windows.
Just push the button, you'll get the Mac update no problem.
Regards,
Bentley Wolfe
Senior Support Engineer, Flash/Flash Player/Digital Editions
Adobe

"Error writing to file: C:\config.msi\3a3043.rbf. Verify that you have access to that directory. "

I keep getting this error when trying to update iTunes: "Error writing to file: C:\config.msi\3a3043.rbf. Verify that you have access to that directory." iTunes will not work. Any time I try to apply settings iTunes locks up. Anyone know how to fix this?

I had this exact same problem just now, trying to upgrade to 10.7.
I even got that error msg when trying to UNINSTALL iTunes!
After hours of frustration trying everyone's different suggestions, I downloaded Revo Uninstaller http://www.cnet.com.au/apps/revo-uninstaller-10610875/ which solved the problem.
Use it to help uninstall iTunes and related software components in the following order and then restart your computer:
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support (iTunes 9 or later)
Then you can install iTunes from scratch.
Good luck

ITunesAdmin.dll error message - verify that you have access

iTunes froze, so I uninstalled iTunes. Have made repeated attempts to download new version from iTunes website, but repeatedly get this message "Error writing to file c:\Program Files\iTunes\iTunesAdmin.dll. Verify that you have access to that directory."
I have admin authority on this machine. What do I need to do to verify that I have access to this directory and/or give myself the necessary access since I seem not to have it? I can see that the file there on my hard drive.
I have rebooted the machine and tried several different things, but keep getting the same error when I try to install iTunes. Have wasted at least six hours on this. Hope someone wiser out there can get us un-stuck.

Hello Skeandhu,
Thank you for the details of the issue you are experiencing with updating iTunes. You may want try downloading the latest iTunes update directly from the Apple site. When you are installing it, be sure you are logged in as an administrator:
iTunes - Download
http://www.apple.com/itunes/download/
If you continue to see the same error, I recommend the steps in the following article:
"Bonjour service failed to start, verify you have sufficient privileges" error message when installing
http://support.apple.com/kb/TS1609
Thank you for using Apple Support Communities.
Best,
Sheila M.

Verify that you have access to that directory.

I am getting the following error when trying to install iTunes 10.5.0.142 on a Windows 7 Professional computer.
Error writing to file C:/java/jre1.6.0_05/lib/ext/dns_sd.jar.
Verify that you have access to that directory.
How do I fix this?
PS. I don't have a dns_sd.jar file in the ext directory of my JRE.

Hi,
You can test in Clean Boot mode to avoid the software conflicts, in experience, some anti-virus program would lead this corruption.
Alex Zhao
TechNet Community Support

Error 1310. Error writing to file....Verify that you have access to that directory

Hi
My system is running Win 7 Professional 32 bit with 4gig RAM
I am experiencing a problem installing a piece of software - Laplink PC Mover - I need to migrate to my new machine.
The installer starts and the grinds to a halt with the error message:
"Error 1310. Error writing to file: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Laplink PCMover Professional\Visit Laplink.com.url. Verify that you have access to that directory"
I understand from Laplink Tech Support that this is a generic Windows Installer problem, and searching the web it seems to crop up a lot.
I have done a lot of searching, including this site.
I have tried the solutions I have found so far:
Run as Administrator [my user profile has administrator rights but I tried that anyway]
Run from the Administrator user account
Install in Safe Mode - Windows tells me the installer is not available in safe mode!!!
Un-registering and re-registering the installer via msiexec
Using the SubInACL tool to repair file and registry permissions
After all of this, I get the same result - the installer halts with the same message.
Can anybody help? I am desperate to avoid two days solid re-installing all my expensive software, finding product keys etc.

Hi,
You can test in Clean Boot mode to avoid the software conflicts, in experience, some anti-virus program would lead this corruption.
Alex Zhao
TechNet Community Support

Can't install itunes, "verify that you have access..." message

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