Can't load MP4 videos to itunes 12.1.1.4

Trying to load MP4 videos to itunes and no longer am able to do so. WHY? How can I get my MP4 videos into itunes and onto my ipad?

I found Turingtest2's excellent troubleshooting article at Troubleshooting issues with iTunes for Windows updates with a link to the new 12.1.1.4 build for older video cards. Just installed it and everything is back working again. Thanks Turing!

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Can't load music videos to itunes

Hello, i am new on this. My husband gave me an ipod and i will like to load it with music videos and dvds that i have at home. But when i try to open it with itunes it does not let me. What can i do?

Unfortunately, the process of getting video files and DVD's onto your computer, and then onto your iPod can be a tricky one, especially for someone new. I'm quite familiar with iTunes/iPods myself, and still haven't looked much into the process of putting certain videos onto the iPod.
Some people might say: "oh its easy" "you need such and such program", but there are a lot of settings for the video files that are specific to the iPod, and not everyone knows that. Without those "extra programs" however, theres no real way to get a non-compaitable video onto your iPod, it simply HAS to be that format, and you WILL need a program for doing that. So if you want to get DVDs on your computer, youll need to get your hands dirty with some programs and some tough processes to figure out, sometimes tricky especially when some methods of doing so may or may not be very legal.
Sadly, it's not as easy as putting the DVD in, and having it appear in iTunes to save for your iPod.
What I CAN say is if you want to purchase/rent music videos/movies from the iTunes store, that is the easiest way obviously because when downloaded, they are already in a ready-to-go format for your iPod. It's the best way to do it, but of course, will cost you per purchase.
Message was edited by: AHXtreme42
Message was edited by: AHXtreme42

Can't Import mp4 video into itunes for my ipod

I have tried to get video onto my ipod but itunes wont let me import video. I have quicktime 7 pro and have exported my video to ipod and to mpeg-4 and i can't import it into itunes to get it on my ipod.
Please can someone tell me what I am doing wrong.

Did you try just to drag&drop the video onto "Library" in iTunes' left "Source"-column?

My iPad music seems to be corrupt. Can I delete everything including the back up so I can re-load afresh from my iTunes library

My iPad music seems to be corrupt. Can I delete everything including the back up so I can re-load afresh from my iTunes library
In my iTunes library on my Macbook Air everything is OK but whenever I syncronise after an update a back up is made and then re-loaded.
Can I delete this back up somehow and load direct from my iTunes Library ?

Depending upon what problem that you are having with the Music app, have you tried closing the Music app via the iPad's taskbar and seeing if that helps ? From the home screen (i.e. not with the Music app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Music app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't help then you can delete your music from your iPad and re-sync it back to it. A device's backup doesn't contain the contents of the Music and Videos apps, when you do a restore it gets those from your computer's iTunes library and not from within the actual backup, so deleting the backup shouldn't make any difference to that - if you want to delete the iPad's backup from your Mac then go into iTunes > Preferences (command-comma), and on the Devices tab select the iPad backup and click the 'Delete Backup' button.

Can I save my videos of iTunes in TimeCapsule to watch it in AppleTV without my MacBook? Thanks

I have an AppleTV and I want to buy TimeCapsule 2TB or 3TB. But I have this question: Can I save my videos of iTunes in TimeCapsule to watch it in AppleTV without my MacBook? Thanks

You can change the location of your iTunes Media folder from your MacBook HD to your Time Capsule. This will work, but only if your iTunes library is open Apple TV can access your content over Home Sharing. Apple TV cannot play the videos stored on your Time Capsule without iTunes.
iTunes Match does what you want, only with music: Apple TV streams the song from iCloud without iTunes. Unfortunately videos and movies aren't part of the iCloud service.

Why can't i purchase videos in itunes?! is it a country/region restriction!?

why can't i purchase videos in itunes?! is it a country/region restriction!?

You can only purchase what the itunes store in your country sells.
The owners of the distribution rights of music/movies/etc. must allow itunes to sell their content. Unless and until Apple is able to reach an agreement with these companies, then they will not be able to provide.

I can't load tv shows from iTunes onto my iPod touch. I can't purchase video (tv shows) on the phone, either. Anyone know anything about that?

I can't sync tv shows from iTunes to my iPod Touch (4th gen). I can't purchase tv shows on the iPod, either. Anyone know what the problem is?
Thanks!

Welcome to Apple Discussions!
Are you sure your computer is authorized for this? This is probably your issue.
If you go to the "Advanced" tab on the top in iTunes, is there a "Deauthorize computer..." button or an "Authorize computer..." button? If there's an "authorize computer" link, then that is your issue. Authorize your computer, and you should be able to transfer iTMS purchased songs from iTunes to iPod.
For details, see this Apple article:
About iTMS authorization and deauthorization
I hope this helps you,
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

Can't transfer any videos to iTunes!

I just got a new iPod, as I used to own one around a year ago. However, when I try to drag a video file into iTunes, it never adds them to the library. Nor does it add them if I manually select 'add to library' and find the file. I've tried loads of different formats, including the sample file in the FAQ from Apple, yet iTunes simply doesn't copy anything to the library!
What is going on? It's just impossible to transfer any of my current videos to iTunes.

Hi guys
I had the same problem - my husband bought a 30GB iPod the other day and we were having the exact same problem, but we've managed to fix it for us. Here's what we did:
1. Went to software update (under the little apple on the bar at the top) and downloaded the huge Mac 10.4.9 update (it was about 350MB!).
2. Downloaded the latest version of Quicktime and installed it. Note: you can't install the latest version of quicktime unless you've installed the 10.4.9 update. It won't let you.
3. Drag the movie into iTunes from the Finder, and it should take a few seconds to register that you wanted to add it and a minute or so to import. This is not the end, however.
4. Make sure the movie/s you want to transfer to your iPod are selected, go to the 'Advanced' menu, and then 'Convert selection for iPod' (or something like that). This will take a very long time. It took nearly an hour for each 42 minute movie/tv show we added. You can do as many as you like at a time, but make sure the HDD doesn't go to sleep. Even though the website said that the iPods will play the mp4 format, the iPod wouldn't accept it (it converted them to m4v format). They will duplicate in your iTunes folder, annoyingly enough, so it does take up twice the space.
If you use a program called HandBrake to rip movies from DVDs, then it has the feature that converts it automatically to iPod format, but obviously this doesn't play on all computers. But I am not advocating piracy; we had some movie projects we'd deleted from the HDD on a DVD we ripped.
And that's it. That's all we did, and it worked fine. YAY! My husband was extremely pleased, as you can imagine.
We had the latest version of iTunes aswell.
So hopefully this should work for you! If it doesn't, I'm sorry.
MacBook Mac OS X (10.4.9)

Can't Add Any Video To iTunes

I've read through every single thread on this topic, but cannot find a solution and could really use some help. I rebuilt my computer and everything is working great. Except, I cannot add a single video to itunes. I used to add and remove videos constantly and never really had an issue. I've tried mp4, mov, different sizes, etc. Nothing will ever show up.
Most of these threads end in 'they show up in Home Videos' which would be great, but I never even get the Home Videos section to show up. I've tried adding them to 'automatically add to itunes' folder with itunes closed. Once I open itunes, they go straight into the 'not added' folder.
Been at this for days now and am at a true loss. I have 12.1.1.4 on Windows 7 64-bit and Quicktime 7. Any thoughts?

Hi. You can try to remove iTunes and the following Units by successively.:Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
Also should pay attention to the authorize issue:iTunes 12 for Windows: Authorize a computer to play iTunes Store purchases
Regards,
Anson

Why can't I add videos to iTunes 11

Hello, First off thanks for looking. I attempted to add some of the tons of video I have on a back up HD to my library for easy access. 99% of it was shot with an iPhone yet when I try to add it nothing happens. I am trying file/add to library/locating the exact clip/open and nothing happens. I even attempted dragging and dropping into the home movie section and it won't allow me. I can add the MP4 files but the .MOV files just won't let me. I have quicktime installed and am using a Macbook with the latest version of Lion and iTunes 11. I rebooted of course but have run out of ideas and googling has gotten me nowhere.
Does anyone have a clue whats going on here? Frustrated
Thanks in advance for any help.

Ok thanks. Would you recomend I creat a iPhoto folder and drag them all in and then import? What is the procedure for adding files from iPhoto?

IPod can't load .mov video files

Just bought a 30G iPod video and it only accepts .mp4 video files. I have several videos in .mov format that I have created using iMovie. They are accepted by iTunes but don't appear in my iPod after an update. Supposedly the new iPod is compatible with .mov formats (?) As I said, I used iMovie to create my videos ("shared" them for Web posting) and have not used any 3rd party software. Can somebody please give me a hint on how to proceed? I tried converting the .mov files to .mp4, but the video quality suffers significantly.
Thanks in advance!
15 PowerBook w/ SD +iSight Mac OS X (10.4.3)

Do a search of Apple KB Docu in the Support area for iPod 5G/video and also here at the posts, there are tons of answers to your query.
No the iPod video will not play .mov files, iTunes will play any format of QT movie as long as you have the necessary codecs stored in your mac. iPod will play 2 formats, the MP4 format and the H.264 format. See this link
If you have QT Pro, you can use it to re-export your current movies to iPod-compatible/playable videos, inside QT Pro there is already additional pre-sets for you to choose.
Cheers

Can you still purchase videos with itunes 6??

Like everyone else I downloaded itunes7, at first I got all error messages, and missing files. I spent 3 hrs. on the phone with Apple technicians and they had me download itunes7 and quicktime separately. Now I can at least open itunes, but that is about it. Itunes played audio but no video, but I went in and disabled the 3D from my video, now the videos play but are fuzzy and freeze. I have a 60GB ipod which I am afraid to sync with my computer. Does that mean if connect my ipod to my computer for synching, that will screw up my ipod?? I tried to uninstall itunes7 and its components and load the itunes cd that came with my ipod itunes 6.01 but it wouldn't work. In my itunes library it doesn't list videos anymore. Only TV shows, music and podcasts? Where did the video listing go? My 60GB ipod was recently purchased with an extended warranty, do you think if I return it and purchase a 80GB with the itunes cd and install that, it might work better? Can you still purchase videos if I manage to somehow get back itunes6?? The Apple technician said they would get back to me but of course they haven't. One last thing, I can finally connect to the itunes store but when I preview a video it freezes.
Dell Dimension 8300 Windows XP P-4 512MB ram

Welcome to Apple Discussions!
While I haven't tried, I would image the answer is no.
Usually when iPods are released with a new iTunes version, they aren't made to be/are made not to be compatible with previous iTunes versions.
It may work, but I can't be sure either way (someone else may have tested this).
In the past, even if iTunes updated the iPod, there tended to be problems syncing.
btabz

Changed countries, but I still can't music and videos from iTunes. Help!

I moved from Jamaica to Canada. I changed all of the account information and added a new credit card. My problem now is that iTunes itself won't update on my iPad. I don't have the option to purchase music or videos. I can still only access Podcasts and iTunes U, as those were only available in Jamaica.
How can I get the other options available? Please help. I wanna rock!

Go to iTunes and tap on the Music tab. Swipe down to the bottom left corner of that screen and you can access your ID. Tap on it and then tap View Apple ID. Enter your password. Then go down to County/Region and change that to Canada and then save the changes.
Hopefull that will work and you will be able to "rock".

I can't load my songs from itunes to my Ipod. How can I get help?

I have a new iPod. I have succesfully installed iTunes on my computor and loaded music from my CD's. I can't download the songs from iTunes to my iPod Nano. I took it into Best Buy and the Geeksquad people loaded some of their songs. I came back and removed the software and reloaded it from the Apple website, and that didn't help a bit. What do I do?

go to file update your ipod and all the songs should go on the ipod unless theirs something wrong with yhe cord

Can I re-size videos without itunes?

Hello,
Since I bought a video on Itunes I can't watch it with my ipod 7.
I know it's because I've to re-size it. but am I obliged to use quicktime ?
I tried several other softwares but it doesn't work; Why? Can be videos are protected ?
Help me please!

You should be able to change the size unless the file size is small. Tap the word Images to select size.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201A/48ff192d05a36fa906 1745da8454ab14_zps83679366.jpg
http://i1224.photobucket.com/albums/ee374/Diavonex/528caebe20b869de243b97c6a193b eeb.jpg
Message was edited by: Diavonex

Can't load MP4 videos to itunes 12.1.1.4

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