Can't load windows support software

"Can't load windows support software because it is unavailable on the update server"
I am trying to install Windows 7 using Bootcamp when I received the above error. Does anyone know if this is temporary or, alternatively, if the support drivers are available elsewhere

You have not provided enough information. What operating system are you running. If Snow Leopard the support software is in your OSx installation disk. If Lion or Mountain Lion the download servers are notoriously slow. Keep trying.
You should visit the Bootcamp forum where your issue is discussed multiple times a day. https://discussions.apple.com/community/windows_software/boot_camp

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Plese Help. Me have FAT32 USB, ISO. Boot camp:Can't install Windows Support Software because the Software Update Server "(null)" can't be found. It asks me to network Diagonostics, but internet ok. Plese Help

Plese Help. Me have FAT 32 USB, ISO, Boot cam say can't install windows support software because the software update server "(null)" can't be found.
I know there are many other threads, but I guess I couldn't find clear answer to this problem. Is that the Apple's server problem or just me?
I'm trying to install Windows7 via Bootcamp, with FAT 32 formated USB with ISO, on Macbook air 2012.
Thanks!

The problem is the encryption and how your notebook handles it rather than a Time Capsule problem. I had similar problems until I updated the WLAN drivers on my IBM T41.
The way I convinced myself it wasn't an Apple problem was to connect my IBM T41, via ethernet, to my AEBSn. I was able to connect to internet so I knew it was a conflict between my wireless card and the AEBSn.
I am now using the WPA2 encryption for the AEBS without issue and connecting many different types of hardware; three iPod Touches, two MSI Wind Netbooks (Win XP SP3), one IBM T41 (Win XP SP2) wirelessly and both my 20" iMac and Dell 8250 Win XP (SP2) by ethernet
The MSI Winds are brand new and they would connect to the AEBSn but couldn't get an IP address from the internet (Limited or No Connectivity error message). The AEBSn was using WEP encryption. After doing a little research I found that WEP was a very common cause of this error message so I switched the AEBSn to WPA2 and everything works fine now.
Don't assume that because you can't connect via OPEN it isn't a encryption issue because my Winds wouldn't connect that way either...it wasn't until I changed to the WPA2 Personal that they connected.
You may also need to change the program that handles the WLAN connection, sometimes Windows handles it better but for the newest addition to our household, the MSI Winds, I am using the Realtek utility that matches the WLAN card and everything is hunky dory...
Finally sometimes firewalls will prevent getting the IP address...doesn't happen often but it has happened to me so I would double-check that by turning off the Windows Firewall and just verify that it isn't the firewall (that's never been a problem with my Apple AEBSn but it was a problem with an older Dlink g model).

2007 MBP 10.7.2 - Boot Camp "Can't Install Windows Support Software"

For a few weeks now I've been trying to get Boot Camp going to install Windows 7 on my Macbook Pro. Whenever I go through the assistant, I always get the message "Can't install Windows Support Software becuase it is not currently available from the Software Update server".
The download bar does progress a bit as data is being downloaded, but then stops at about 15% and gives me that error message. Any ideas?

From what I've read the "Download Update" option as you install Lion only works for some MBAirs and it's a hit or miss on all others. (mostly a miss).
You might do a Search on the error you get as there are quite a few discussions on those problems.

Can i download windows support software drivers from my pc into a harddrive to use on a mac

can i download windows support software drivers from my pc into a harddrive to use on a mac?

it's unclear if we are speaking about 2 computer
or if you wish to install the windows bootcamp drivers on osx
if the first then sure a zip file is a zip file
if the later then no osx and windows don't use the same drivers

Can't download Windows support software

Using OS X 10.7.5 on a 17-inch iMac, Late 2006 trying to run Boot Camp Assistant and keep getting the "Can't install Windows Support Software because it is not currently available from the Software Update server." error message.
Thoughts?

Keep trying, your situation is common (sadly)

HT4407 Is there any way to download these files manually from another source? The download from boot camp keeps stopping at around 25% and then produces the error "Can't download Windows Support Software because of a network problem". Thx!

Is there any way to download these files manually from another source? The download from boot camp keeps stopping at around 25% and then produces the error "Can't download Windows Support Software because of a network problem". Thx!

No. This issue is dicussed here frequently. The only option is to be patient and try often. Search this forum for other posts about this issue.

2012 MBA 11 boot camp can't download windows support software?

I just got 2012 MBA 11 today, and I tried boot camp assistant to download Windows 7 driver, but it fails saying " Can't install windows support software because it is not currently available from the Software Update server". Is it because my MBA is too new and I need to wait for a few days, or other issue?
Please help.
Lu

Is is really aggravating not being able to download the drivers for my MBA 11 2012. I've managed to get the video and wireless working using the Intel drivers for the video and the Broadcom drivers for the WIFI. I am using the Lenovo drivers for WIFI:
http://download.lenovo.com/UserFiles/Driver/en/Downloads%20and%20Drivers/G470G57 0/Updated%20Win7/IN1WLN80WW5.exe
Open the .exe file in Winzip and just take the Broadcom folder.
I hope this is fixed at Apple soon.

HT4569 I can't download windows support software....

I am trying to use bootcamp and when I try to download the windows support software I get a message saying:
Can't install Windows Support Software because it is not currently available from the Software Update server.

DL967 is this: It is a very old version and is not for Windows 7

How Can I Download 'Windows Support Software' after Boot Camp Install of XP?

I successfully ran Boot Camp and installed WinXP SP3 on my son's 2009 MBP, which is currently running OSX 10.6.8. We were prompted to download the Windows support software, and said 'yes', but it would not allow us to download anything.
Is there a website we could download the 'Windows support software' directly from?
As a result--I think this is due to lack of 'Windows support software'--we are unable to connect to our wireless network for internet while on the WinXP partition.
At this point he cannot locate the original disk that came with his MBP. I'm wondering if that original disk would even be appropriate, since his MBP came with 10.5 originally. He is on his 3d hard drive (Applecare!) and they loaded 10.6.8 this last time.
Thanks,
Greg

10.5 OEM or retail DVD is the best and maybe only place to get XP 2.x drivers to get you started so you can then update Boot Camp support drivers to 2.2.
Replacement OEM DVD from Apple - call - are probably $10-20.
There were Boot Camp 2.1 and 2.2 direct downloads, just not for the 2.0.x that you need first to get started. Weird method. Posting seems to antathema.
I deleted my old bookmarks but those drivers were found from support page:
http://www.apple.com/support/bootcamp

Hi, I've been trying for days to download Windows support software via Bootcamp assistant, but it always failed with message 'Can't install Windows Support Software because it is not currently available from the Software update server.' Any advice welcome

Hi,
I've been trying for days to download Windows support software via Bootcamp assistant but it always fails with message 'Can't install windows software because it is not currently available from the software update server.'
Anyone else had problems or success with this?
Thanks in advance.

9thdoc wrote:
I'm getting a similar but distinct error message in snow leopard: Download could not continue. "The windows support software is not available" and have no original snow leopard instal disc with me.
Your issue is completely different. You are running Snow Leopard. There is no download for Windows Support software for Snow Leopard, hence the error you see. Snow Leopard Windows Support software is on the Snow Leopard installation disk.
You need the Snow Leopard installation disk or a replacement for it.

Can't download windows support software with Boot Camp

I'm trying to install windows 7 on my MacBook Pro using Boot Camp, I start downloading windows support software but the download is very slow (compared to my usual download speed) and it seems it fall in loop, the downloading bar doesn't move... What can I do?

coglia wrote:
I'm trying to install windows 7 on my MacBook Pro using Boot Camp, I start downloading windows support software but the download is very slow (compared to my usual download speed) and it seems it fall in loop, the downloading bar doesn't move... What can I do?
Wait, it can take hours (as much as 4 hours has been reported, 1 is more common)

Where i can get the windows support software for bootcamp?

lost my mac os x installation disk and need the windows support software for bootcamp. have a 17" mac book pro bought 08/2010... where i can get it?

Welcome to Apple Support Communities.
You'll have to purchase another copy of the OS X 10.6 'Snow Leopard' disc, because that disc is the only source of Boot Camp 3.0 drivers.
The Boot Camp 3.1 and Boot Camp 3.2 drivers and some recent machine-specific updates are available online from Apple here: http://support.apple.com/downloads/#Boot%20Camp

Can not download Windows Support Software on Bootcamp 5.0

Hi guys,
I'm running OS X Mountain Lion 10.8.2 and Bootcamp 5.0.
Recently bought Windows 7 Home Prof. and installed it already via Bootcamp.
All nice and well so far
Only when I'm trying to download the windows support software it starts with the download, but somewhere in the
middle of it stops and comes up with the message that it could not download the file.
I have tested my internet connection and it runs as usual.
My questions are:
1. Is there another place I can get windows support software for Mountain Lion 10.8.2 and download it manually?
2. What's causing my problem?
3. Is it possible to downgrade to an earlier bootcamp version if that solves the issue?
Thank you & looking forward to your ideas.!

PowerGlider wrote:
I have the same situation, very frustrating. When I go to download the support software it stalls with the insallation bar at about 20% complete, then nothing, 20 minutes of nothing moving!
I quit after 20 minutes. What's up with "support" software that doesn't work? If support doesn't work doesn't leave much confidence in anything else.
Read This
Thanks Bob.
I finally got it working.
In the end what was needed was a huge amount of patience.
After about 6 attempts downloading the windows support software and burn it
To a CD, I had another 5 attempts downloading and saving the file to an external
Memory drive.
Sometimes it got stuck at 20%
other times the download bar went to 40-50% and then got stuck with the error message.
During all my attempts I had the same network settings and I always was connected to my broadband Internet via wireless LAN.
Initial time invested was 2-3 days as the waiting always took a lot of time until the error message showed up.
I'm happy that my bootcamp windows finally has the drivers it needs,
But apple should seriously consider to check their download servers as
The next person who has to sit through this process will certainly
Not speak that diplomatic about this experience.
Try again, be patient, 20 mins is nothing.

How can I download Windows support software for Macbook1,1 with SL ?

Macbook white 1st gen w/ Snow leopard.
Bootcamp assistant quits with "The Windows support software is not available".
How can I reach the drivers manually?
Thanks!

Bootcamp assistant quits with "The Windows support software is not available".
Doesn't make sense why it would tell you that. The 3.x drivers for both the 64 and 32 bit versions of Windows 7 can be downloaded from Apple's own site.
64 and 32 bit 3.1 update drivers after applying the initial drivers from your Snow Leopard DVD within Windows 7:
http://support.apple.com/kb/DL1336
http://support.apple.com/kb/DL996
64 and 32 bit 3.2 update drivers:
http://support.apple.com/kb/DL979
http://support.apple.com/kb/DL1333
3.3 update drivers:
http://support.apple.com/kb/DL1443

Can't download Windows support software (Boot Camp Assistant)

Hello,
I have OS X Mavericks in a early 2009 MacBook Pro unibody and I tried to install a legal copy of Windows 7 through Boot Camp Assistant.
The problem is while downloading the Windows support software to a 8 GB USB pendrive (which works fine), I obtain this message from Boot Camp Assistant:
So I can't carry on with the Windows 7 installation with Boot Camp.
I tried restarting the system and with different USB pendrives, and I obtain always the same issue.
Can anybody help me?
Thanks you.

I think I have solved the problem.
Looking into Apple's Support Webpage, I found this:
http://support.apple.com/kb/DL1630
Here you can download the Boot Camp Support Software for running Windows 7 for my MacBook Pro (15 inch, early 2009).
Later, I will install Windows and then install this Boot Camp Support Software and see if it works.

Can't load windows support software

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