Can't open Canon 7D CR2 files in Bridge

I have Photoshop and Bridge CS4 running on an iMac.  I just purchased a Canon 7D (great, btw),.  Unfortunately Bridge and Photoshop can't open the files.  The error message says Photoshop can't recognize this type of file.  I can convert them to tiff, jpg, etc using other programs, but I'd rather not have the extra conversion.
Any advise on correcting this error?

wmhernandez wrote:
I have Photoshop and Bridge CS4 running on an iMac.  I just purchased a Canon 7D (great, btw),.  Unfortunately Bridge and Photoshop can't open the files.  The error message says Photoshop can't recognize this type of file.  I can convert them to tiff, jpg, etc using other programs, but I'd rather not have the extra conversion.
Any advise on correcting this error?
It sounds like you are running an older version of the Adobe Camera Raw plug-in.  That camera model was not supported in versions 5.5 and earlier of Adobe Camera Raw. 
You need to upgrade to ACR 5.7, which is the last version of ACR to run with CS4.
Use the auto updater in the Help menu of Photoshop.  If it doesn't work for whatever reason, download ACR 5.7 amnually and carefully install it according to the instructions.  Please note that the path to the correct location starts with your root level Library, not your user library.
Wo Tai Lao Le
我太老了

Similar Messages

  • Photoshop Cs6 :: Can't open canon 650D cr2, how I solve this problem ??

    Can't open canon 650D cr2, how I solve this problem ?? 

    Is your CS6 ACR Plug-in up to date at version 8.6?
    Supply pertinent information for quicker answers
    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
    Adobe product and version number
    Operating system and version number
    The full text of any error message(s)
    What you were doing when the problem occurred
    Screenshots of the problem
    Computer hardware, such as CPU; GPU; amount of RAM; etc.

  • Cannot open Canon CS2 Raw files in Bridges and Photoshop

    I cannot open Canon CS2 Raw files in Bridges and Photoshop. I have never been able to open it.

    Here are what cameras are supported by what version of the ACR plug-in and Lightroom:
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
    Here are what Adobe programs use what version of the ACR plug-in:
    http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html

  • Can't open Camera Raw (CR2) files in Photoshop CS3?

    I can't seem to open Camera Raw CR2 files in Photoshop CS3, my CameraRaw plug in version says it's 4.6 - any help appreciated.

    Have you tried opening up out of Bridge? If that doesn't work you may new need to download a new driver from Canon. All my peripherals are Canon and I am always having to download new drivers everytime I update. Fortunatly they are really easy to find on Canon's site.

  • Can't open Canon 6D raw files

    I'm using windows XP and Lightroon 2.7, and am having problems opening Canons 6D RAW files, I can use CS6 but I like LR better.

    You need LR4 to open file from 6D. And LR4 doesn't run under win XP.

  • Can't open RAW or CR2 files anymore, Get message "Wrong type of file" HELP PLEASE

    As a photographer I shoot in RAW or CR2 an di have used my photoshop elements to tweak my pictures for hte last year but now my program says "Wrong type of file"...nothing has changed, so why can't I open these any more? Anyone? please help
    Thanks
    Rob

    What camera model and what version of the raw plug-in are you using with Elements? 
    It is possible the pictures are corrupted and cannot be read.  You can try opening them in the Canon DPP software that should have come with your camera and try exporting as a JPG from inside there and see if it also reports a bad file.   Or you can post a public download link for one of your files, here, and others can try the files in their Photoshop or Lightroom and see if they work or not.

  • Open Canon 6D, CR2 files in Elements 10

    I recently upgraded my camera to the Canon 6D. Took loads of great pictures only to find that when I tried to open them in Elements 10 the programme didn't support them!!!
    I've search and trolled through every forum I can find lookong for a solution, to no avail! Can some one please help or do I simply just have to upgrade (again) to Elements 11?
    Thanks for any help I may receive in advance, furious!!!!!!!!!!!!!!

    According to the supported cameras list, the 6D was first supported by ACR 7.3, which is newer than PSE10:
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
    You can buy PSE12 which comes with ACR 8.x, or you can convert your CR2 files to DNGs, a folder at a time, with the free DNG Converter 8.2 and open them with the older Elements ACR plug-in.
    The DNG Converter is available from the Adobe Updates page:  http://www.adobe.com/downloads/updates.html
    I’d suggest downloading the trial for PSE12 and make sure it works on your system before paying for it.

  • CAN NOT OPEN  CANON EOS20D  RAW FILE IN PHOTOSHOP CS2

    I had Photoshop CS2 installed on my PC some years ago and could open my raw files from my canon eos 20d. I changed the hard drives in my pc to solid state drives and had to reinstall photoshop cs2. I could not activate photoshop as it was too old a version so I had to download from adobe website with their activation code. Now, I can not open any of my canon eos 20d files. I have taken some now photos just a few days ago and the problem still arises. I get the message that it does not recognise this type of file. Any ideas?

    You downloaded, extracted (unzipped) the Camera_Raw_3_7.zip and copied/moved the Camera Raw.8bi to
    C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS2 (windows 64 bit system)
    or
    C:\Program Files\Common Files\Adobe\Plug-Ins\CS2 (windows 32 bit system)
    Camera Raw 3.7 update for photoshop cs2 Windows
    Adobe - Photoshop : For Windows : Camera Raw 3.7 update
    other cs2 updates
    Adobe - Photoshop : For Windows
    Adobe - Bridge : For Windows
    Adobe - Creative Suite : For Windows

  • HELP! Cannot open Canon RAW (CR2) file in PP5.5.2 (Mac)

    Hi folks.
    I cannot import RAW (CR2) files (Canon 5D2) files into premiere pro 5.5.2!
    I can get them into After Effects (through cameraraw) but PP does not even show them as a "supported file type"
    If I drag and drop from the finder I get "unsupported file type" error
    My understanding is that CR2 files are supported in CS5.5
    Any ideas
    MacBook Pro OS X 10.7.2 (Lion)
    For the rest, everything seems to be "normal"
    Thanks in Advance
    Tom

    To use Camera RAW, you will need to process the files through a Camera RAW converter. With the proper ACR module, PS, and Lightroom will handle that processing, as will the Canon utility. With Adobe ACR, make sure to update to a version that handles YOUR camera's RAW files - mfgrs. tweak those model to model, so keeping the ACR module current will insure that you can handle the particular Camera RAW files properly.
    I agree with Stephen's rec. to NOT use JPEG, if ultimate quality is of a concern. In PS, I just process my Nikon, Panny or Canon Camera RAW files to PSD. I would assume that the Canon utility would have the option for TIFF, as my older one does - there is no option for PSD in it. Do not know about the newer Canon Camer RAW processing, but TIFF should be just fine.
    Good luck,
    Hunt

  • Can't open canon g16 raw files.  I have updated to Adobe camera raw 8.2 and am working with PS CS6.

    Here is my issue, I can't open the Raw files from my new Canon G16.  I have run all the Photoshop updates and even installed the Camera raw 8.2 update but still cannot open my raw files.  The will open in Canons digital photo professional program so I know they are not broken files.  I have even installed the DNG converter and they will not even open with that.  What am I doing wrong?  I bought this camera specifically for the ability to shoot in raw.  My canon 60d raw files work fine.

    Why on Earth did you upgrade only to ACR 8.2 ?
    The current version of ACR is ACR 8.4.  You should ALWAYS update to the latest version.  Once a camera model is supported, it will be supported in all subsequent releases of ACR.
    Beside new camera support, each ACR update contains any number of unannounced, unheralded bug fixes, improvements and enhancements.
    What is the exact version of your OS and of your Photoshop CS6? For instance, if you're on a Mac, you should be running Photoshop CS6 13.0.6.  I can't remember offhand what the latest version for CS6 is.
    Did you install ACR correctly.  ACR 8.2 should work for your camera (but update ACR anyway).  What version shows up when yo go to About Plug-in… > Camera Raw.
    You of course need to relaunch Photoshop, maybe even reboot your machine, and then Purge the Cache in Bridge.
    Next time you ask a question, please give sensible, complete and detailed information from the beginning:
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers: 
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • Can't open Canon 70D raw files with elements 12

    Can anyone advise me why elements 12 will not open my Canon 70D raw files?  When I have tried to update elements it tells me that there are no updates available. The Adobe Photoshop Camera Raw plugin is version 8.0.0.137

    The Canon 70D was first supported in Camera Raw 8.2.
    Camera Raw plug-in | Supported cameras
    EOS 70D
    CS2
    8.2
    5.2
    Camera Raw 8.5 should be available for Elements 12 via Help > Updates
    Photoshop elements 12 and camera raw 8.5
    If you have windows XP, Vista or Mac OS X 10.6.8 you won't get the camera raw 8.5 update, because it doesn't work on those operating systems.
    In that case you should be able to update to Camera Raw 8.3

  • Problems with opening Canon T4i CR2 files in elements 10

    I have a cannon rebel T41 and Adobe elements ver 10, ive been taking photos in RAW format but cannot open them in the elements software, the files are saved as a CR2 file can anybody help please.

    The T4i was first supported by ACR 7.1.  The last ACR version supported by PSE10 is ACR 6.7.
    This means you need to update your PSE to 11 or 12 to work with T4i CR2 files.  Or maybe buy Lightroom, which is about the same price as Elements but contains all the raw adjustments not just the few in the Element’s-hosted ACR plug-in.
    http://www.adobe.com/products/photoshop-lightroom.html  (on sale for $120)
    http://www.adobe.com/products/photoshop-elements.html  (upgrade $80)
    Here are the Adobe links with the information about what cameras are supported by what versions:
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
    http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html

  • Can't open Canon 500D raw file in PSE7

    Since moving to a new laptop running Win7 Pro 64 bitI cannot open raw files created by my Canon 500D
    camera. Is there something besides PSE7 that I need to install? I believe this worked under XP Pro SP3. Thanks

    In the Editor click Help >About Plug-in >Camera Raw
    Make sure you have version 5.4 or higher.
    If that’s OK check your display resolution by going to Control Panel >Appearance
    Sometimes the camera raw plug-in does not display fully (or properly) if the screen height is set to less than 800. This usually affects netbooks more than laptops.
     

  • Can't see My RAW CR2 files in bridge cs6 preview...

    And I should be up to date with everything. What to do?

    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
    http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
    Mylenium

  • I just purchased the new Canon SX60 camera. Despite downloading and installing the latest version of Adobe DNG converter, I receive an error message saying that Photoshop CS4 can't open up/convert raw files (.CR2). This is the same file format as used by

    I just purchased the new Canon SX60 camera. Despite downloading and installing the latest version of Adobe DNG converter, I receive an error message saying that Photoshop CS4 can't open up/convert raw files (.CR2). This is the same file format as used by the SX50, with which I never had any problem. Does anyone have a suggestion on how to fix this problem? Thanks.

    Camera Raw plug-in | Supported cameras  I do not see that SX60 as supported. Just how new is the SX60 when was it announces. Its support is not even listed in ACR 8.7 RC

Maybe you are looking for

  • How to create a user in J2ee UME, if LDAP configured?

    Hi SAP Gurus, I have a question for my J2EE engine. We configured LDAP for user storage, so that our User can use there normal LDAP user ID. Now I want to create an administrative user like J2EE_ADMIN or Administrator, these are standard users and pr

  • Import and export taxation

    hi sd gurus, Can somebody let me know the import and export taxation related information, iam new to this particular topic, kindly advise, and provide  me how to do and what to do, thanx in adv Mallikarjun

  • Terminal key mapping for control-arrow, home, end, etc.

    This isn't exactly an "I need it now" kind of question, but in brief, what was Apple thinking when they set up the default behavior of ctrl-left-arrow, ctrl-right-arrow, home and end in Terminal? I'm using OS X 10.4, with the default bash shell. I wo

  • Getting info out of an excel file like a database

    Hi, The problem i have is that i have to get info out of an excel file like a database. So i have to be able to perform a kind of query, but to an excel file. Is this possible? lay-out excel file: number | request | chemical composition | | C | Mn |

  • Photoshop CS6 problem - can't open new files

    I have been using Photoshop CS6 (Windows 7) for a while now, and it has been working fine. However for two weeks or so I am having constant issues opening existing, or new documents. I can either drag a picture, or File>New several times and nothing