Can't open Illustrator cc 2014 it stuck at "initialisation"

Hello,
I tried to install again ut it didn't change anything do you have a clue I have to make the software work quickly.
Thank you very much !

servicemarketing,
You could try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

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