Can't open illustrator with OS 10.9.5

Ever since I updated my Illustrator yesterday (with Creative cloud), I haven't been able to open Illustrator because of software version clashes between Illustrator and my Mac's OS version (10.9.5). Does anyone have info on this? Should I just update to Yosemite?
Thank you,
Vivian

According to https://helpx.adobe.com/illustrator/system-requirements.html Illustrator should work fine on 10.9.5, as long as your Mac meets spec, which it probably does.
You might want to try resetting your AI Prefs: https://helpx.adobe.com/illustrator/using/setting-preferences.html
If that doesn't work, try UNinstalling AI then reinstalling it. There should be an UNinstaller in AI's app directory.

Similar Messages

After using an ExtendScript (via ESTK) Illustrator becomes corrupted and "Can't open illustration."

Hey, thanks for reading.
I'm having a strange problem with Illustrator CS5 and ESTK CS5. I'm new to writing ExtendScripts, so I haven't a clue what could be going wrong here but here's the skinny:
I've written the following code, which is very specialized to the exact document I'm working with. Using the ExtendScript Toolkit, the script goes through the following loops:
The primary problem:
For some reason, running this script causes Illustrator to become somehow corrupted. I can continue working with the document as long as it is open, but if I try to close it and re-open it, I get the infuriatingly unhelpful error dialog "Can't open illustration." With no extra details.
The same error comes up if I try to open any other .ai files. Shutting down and rebooting doesn't fix the problem. I have to completely uninstall Illustrator, then re-install it before it will work again. And even then, if I try to open the ExtendScript-corrupted file the whole Illustrator app gets corrupted and needs to be reinstalled.
Oh, also Illustrator itself shows up as "(Not responding)" while the script is running, but the ESTK console clearly shows that the script is chugging along as expected.
Specifics about the script:
There are 4 "Buttons" on the document, and a library full of nearly-identical symbols in the Library (different colored backgrounds for the buttons).
The script cycles through every symbol in the library, replacing and deleting instances of the previous symbol.
Then, for each symbol, it cycles through an array (technically an object-literal) of { language-code: "string" } pairs, and saves a .png of each artboard for each word.
What follows is a pared-down version of the full script:
(I tried to add a few $.sleep(10); calls, hoping that maybe just a brief slowdown in the processes might help. It didn't.)
This script (in its original form) outputs a ton of files very, very quickly.
Script Example
var folder = Folder.selectDialog();                     // Ask for a folder choice.
var aDoc = app.activeDocument;                        // Declare an active Document reference.
var textLayer = aDoc.layers.getByName('text');   // Get the text layer, for moving it back/forward
var textFrms = aDoc.textFrames;                       // Get all text frames, for language swap
var allSymbols = aDoc.symbols;                         // Get array of all symbols in the symbol library
var allSymbolItems = aDoc.symbolItems;            // Get an array of all symbol instances in the active document
var helpTextArray =
    en: "help",
    az: "Kömək",
    cs: "Nápověda",
    da: "Hjælp",
    de: "hilfe",
    el: "Bοήθεια",
    en: "help",
    es: "ayuda",
        * There's normally 3 arrays with many more languages / translations
if( aDoc &&                                      // We have an activeDocument
     folder &&                                    // and we have a selected output folder
     allSymbols.length > 0 &&             // We've got symbols
     allSymbolItems.length > 0 &&      // and we've got symbol instances "symbolItems"
     textFrms.length > 0 ) {                 // and we've got textFrames to manipulate.
    // For each symbol in our symbol library...
    for(var i = 0; i < allSymbols.length; i++) {
        // Run through all instances of symbols (symbolItems), and replace with a different symbol.
        for(var ii = 0; ii < allSymbolItems.length; ii++) {
            // Move text layer out of the line of fire.
            $.writeln('Move text to back');
            textLayer.zOrder(ZOrderMethod.SENDTOBACK);
            var currObj = allSymbolItems[ii];
            var newObj = aDoc.symbolItems.add(aDoc.symbols[i]);
            var symbolColor = aDoc.symbols[i].name;
            // Add the new / replacement symbol.
            newObj.left = currObj.left;
            newObj.top = currObj.top;
            newObj.width = currObj.width;
            newObj.height = currObj.height;
            // Remove the old symbol.
            currObj.remove();
            // Bring text back up to the front.
            $.writeln('Bring text to front');
            textLayer.zOrder(ZOrderMethod.BRINGTOFRONT);
            redraw();
            $.sleep(10)
        // Run through each language and each buttonText and save a copy.
        var currArray = helpTextArray;
        var currArrayName = "help";
        for(currLang in currArray) {
            switchText(currLang, currArray);
            $.sleep(10)
            // Run function to save .pngs of each artboard
            exportAll(currLang, symbolColor, currArrayName);
        } // end for (currLang in currArray)
    } // end symbols.length
} // end if
function switchText(lang, array) {
    //var textFrms = activeDocument.textFrames;
    var newText = array[lang];
    newText = (newText === "") ? array["en"] : newText;
    for(var i = 0; i < textFrms.length; i++) {
        var isHorizontal = ( textFrms[i].width > textFrms[i].height );
        var scale = 100;
        var scaleMatrix;
        textFrms[i].contents = newText;
           * There's normally an automatic text-resizer here
    } // for var i
function exportAll(lang, color, buttonText) {
    var artBds = aDoc.artboards;
    var options = new ExportOptionsPNG24();
        options.antiAliasing = true;
        options.transparency = true;
        options.artBoardClipping = true;
    for(var i = 0; i < artBds.length; i++) {
         var currBoard = artBds.setActiveArtboardIndex(i);
         var buttonPosition = artBds[i].name;
         var newFile = new File(folder.fsName+"/"+buttonText+"_"+color+"_"+buttonPosition+"_"+lang+".png");
         aDoc.exportFile(newFile,ExportType.PNG24,options);
         $.writeln('A file was saved with the name:: '+buttonText+'_'+color+'_'+buttonPosition+'_'+lang+'.png');
         $.sleep(10)
function revertToOriginal() {
    $.writeln('Revert');
    // Switch the text back to help.
    switchText("en", helpTextArray);
    // For each symbol instance...
    for(var i = 0; i < allSymbolItems.length; i++) {
        // Move text layer out of the line of fire.
        $.writeln('Move text to back');
        textLayer.zOrder(ZOrderMethod.SENDTOBACK);
        var currObj = allSymbolItems[i];
        // Add in the placeholder since we're reverting.
        var newObj = aDoc.symbolItems.add(aDoc.symbols[0]);
        var symbolColor = aDoc.symbols[0].name;
        // Add the new / replacement symbol.
        newObj.left = currObj.left;
        newObj.top = currObj.top;
        newObj.width = currObj.width;
        newObj.height = currObj.height;
        // Remove the old symbol.
        currObj.remove();
        // Bring text back up to the front.
        $.writeln('Bring text to front');
        textLayer.zOrder(ZOrderMethod.BRINGTOFRONT);
        redraw();
        $.sleep(10)
        $.writeln('REVERT');
revertToOriginal();
Are there best practices that I'm unaware of here that could be causing this corruption?
Does anyone know what could be happening?
The only error I ever get is "Can't open illustration." There's never anything more helpful, so I have no idea what could be going wrong.
If there's any more information that would be of use to anyone I'd be happy to share. This is wasting a lot of my time and making me pull my hair out like crazy,

I have not had the time to look over your script but at a glance there are a few things I would handle differently…
Firstly returning a document to a given state… If you play with this snippet you can see that app.undo() returns to the last called app.redraw() if there is one else it undo's the whole script…
#target illustrator
doSymbols();
function doSymbols() {
    var doc = app.activeDocument;
    var sym = doc.symbols[0];
    for ( var i = 0; i < 4; i++ ) {
        var foo = doc.symbolItems.add( sym );
        foo.position = Array( i * 72, -( i * 72 ) );
        app.redraw(); // Comment this out to see…
    app.undo(); // Returns to last redaw state if any…?
Secondly your symbols… You know you can just change the symbol instance's symbol reference…? If they are almost the same particualy size then its an easy swap…?
#target illustrator
doSymbols();
function doSymbols() {
    var doc = app.activeDocument;
    var sym = doc.symbols[1]; // Next symbol in the palette
    for ( var i = 0; i < 4; i++ ) {
        doc.symbolItems[i].symbol = sym;
        app.redraw();

Can't open illustration. cs4(eng)--- cc(eng)

The AI files that I made with illustrator cs4(english ver.) is not open after I upgrade to Illustrator cc(english ver.) the file is totally broken.
( error message : can't open illustration )
So I uninstall CC and reinstall to CC(korean ver.) . Then all files are open.
what is the problem..... I used to work with english ver. so korean ver. is uneasy. ( translation is so weird !!!)
clearly!
cs4(eng.)------->cc(eng) ------>X (can't open illustration)
cs4(eng.)------->cc(korean.)--------> O
I want to work wit english version!
please help me.!

iag,
You may start looking at recovery methods as the ones described in these links (although the cases dealt with differ form yours, you may do something similar):
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://helpx.adobe.com/illustrator/kb/opening-illustrator-file-get-error.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
It is difficult work, but it may be worth it.
Working with the code, one specific way is to create a new empty document and create some very simple artwork in a copy of it (to see where the actual contents go), then move code from the corrupt file into the empty document and see what may be recovered that way.
Hopefully, this will appear less woolly once you start on it.
Edit: almost an hour after midnight here so I have to attend to other duties. The very best of luck.

Can't open illustration

I have a file I have been working on for a good part of the day. 12+ hours.
Saving it religously throughout the process. Opening and closing the file with no issues.
At the end of the day I saved and closed out of Illustrator cs5. Life was good.
I had to reopen the file a few minutes later, and BAM!..." a small indiscriminate dialog pops up...
"Can't open the illustration"
Unfortunetly the file was not saved with PDF compatability, so I cannot attempt to Place it into a new file.
I did not save progressive separate files during the process. <I could just kick myself>
I found a way to open the file in a recover mode and open in in a text editor, but I could not decipher what was the issue within the _filename.ai file.
I purchased 'Recovery Toolbox for Illustrator' out of desparation. It was not able to fix the file.
Any other ideas out there?
I really do not want to throw 12 hours out the window.
humbly,
Robert Good

I have attempted to place within another file. It brings in several object with text stating
Saves as command.
Options Dialog Box, which....
Option dialog box...
I also attempted to edit the recovery file in a text editor.
I found the beginning text "%_/Binary: /ASCII85Decode", but did not find the closing "%_; (hItem) ,"
I deleted the "%_/Binary: /ASCII85Decode", until I assumed that data string was terminated in two different instances.
I tried to open in Illustrator, but got the same dialog, 'Can't open illustration'
I then went back and found some lines with repeated "((((((((((("
I removed all those entries and again tried to open in illustrator, and got the 'Can't open illustration'.

Can´t open illustrator. It says I have to upload the OLD Java SE 6-Runtime-Version. But I can´t install the old Version. What should I do?

Can´t open illustrator. It says I have to upload the OLD Java SE 6-Runtime-Version. But I can´t install the old Version. What should I do?

Lotte,
Does this help?
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

Can't open illustration. Contains an illegal operand.

Trying to open a color palette in AI format.
This the full error code I'm getting:
Can't open illustration. The illustration contains an illegal
operand. MOD HTGGDFT GREY MKOP BFC07-142 2 % 9 () XW
E
%AI3_EndPattern
%AI3_BeginPattern: (MOD HTGGDFT GREY MKOP BFC07-142 2)
(MOD HTGGDFT GREY MKOP BFC07-142 2)
The palette has plenty of other colors, but this one in particular is causing an error.
I looked at lots of other posts about illegal operands but none of them seemed to be similar. Definitely correct me if I'm wrong though.

chazbot,
One thing often tried first is to create a new document and File>Place the (PDF contents, if any, of the) corrupted one to see how much may be rescued that way.
Here are some websites where you can see whether it can rescue the actual file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
http://www.illustrator.fixtoolbox.com/
As far as I remember, the first one is for Win and the second one is for Mac, while the third one should be for both.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

Snow Leopard 10.6.2 CS4 InDesign can't open files with a "#" in file path

Snow Leopard 10.6.2 CS4 InDesign can't open files with a "#" in file path using any of these perfectly normal methods:
1. double-click file in the Finder (e.g in a Folder on your Mac or on your Mac desktop etc.)
2. select file and choose "File... Open" command-o in the Finder
3. drag file to the application icon in the Finder.
4. Select file in Bridge and double-click, choose File.. Open.. or Drag icon to InDesign icon in dock.
If you try to open an ID file named with a "#", you will get an error message "Missing required parameter 'from' for event 'open.'"
This happens to any InDesign file that has a "#" (pound sign, number sign, or hash) in the filename or in the file path (any parent folder).
To reproduce
Name an InDesign file Test#.idd Try to open it in the Finder or Bridge (as opposed to the "Open" dilaog of InDeisng itself).
"Solution"
The file WILL open using File... Open... command-o while in InDesign application.
Rename the file or folders that have a "#" (shift-3) in the filename.
Report to Adobe if it bugs you.
This does not occur in "plain" Leopard 10.5 nor Tiger 10.4
Untested in Panther or before and
Untested with CS3 and earlier in Snow Leaopard.
Anyone have those and want to try this... ?

In case this really bothers you: we've added a workaround for this into Soxy. If you enable the option, these documents will open fine on double-click.
You need Soxy 1.0.7 from:
http://www.rorohiko.com/soxy
Go to the 'Soxy' - 'Preferences' - 'Other' dialog window, and enable 'Open InDesign via Script'
(Irrelevant background info (it's all invisible to the user): the workaround works by special-casing how Soxy opens documents in InDesign: instead of using AppleScript, Soxy will use ExtendScript to instruct InDesign to open the document - which works fine).

Can't open raw with lumix gx1 elements 9

Hi Group,
Windows 7, Elements 9   Panasonic lumix gx1
I tried acr 6.5 but it won't open the lumix raw files. One site I found said that this camera needs 6.6 but that update failed. I don't won't to update to elements 10 as I see no reason to do this. Does anyone know what or if it's possible to get these files to open in Elements 9?
Thanks,
Michael

I finally downloaded the coverter. I refuse to buy Elements 10 when there is nothing new that I need. Maybe 11 when I see what it does but I doubt it. The coverter works just fine. Michael
Date: Sat, 18 Aug 2012 23:08:17 -0600
From: [email protected]
To: [email protected]
Subject: can't open raw with lumix gx1 elements 9
    Re: can't open raw with lumix gx1 elements 9
    created by sjpix in Photoshop Elements - View the full discussion
Actually, the problem is that Adobe seems to be wanting to force their users into purchasing otherwise unnecessary upgrades. I, too, use Elements 9, and it does everything I need...except read the RAW files from my new GX-1. Yes, I can download the DNG converter (and I have), but that adds an extra, and unnecessary, step to processing. Adobe's reputation for not respecting their customers isn't unwarranted.
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4631806#4631806
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     Start a new discussion in Photoshop Elements by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Can't open NEF with Camera Raw from Bridge

I recently updated to CS6 and got a new Nikon D600. Downloaded the lastest DNG converter but when I pull up files in Bridge I can't open them with Camera Raw anymore. My process was to open in Bridge. Select the NEF files I wanted then click mouse+control, which gave me a menu to open in Camera Raw. Now my only option is Photoshop CS6. I downloaded the trial for Photoshop CC and Bridge CC but still can't select to open with Camera Raw.
What is going on? I have never had issues like I have been. HELP Please.

From your description it sounds as if Camera Raw isn't installed, or is installed incorrectly. In Photoshop go to Help/about plug-ins/Camera Raw and verify that you have it installed correctly. Since you are on a Mac, I cannot advise as to where it should be installed.
The other thing I have been thinking about in your situation is, how were these images downloaded from your camera?if you used an older version of Nikon Transfer it can alter the files so that they cannot be opened in Camera Raw.
Do you have other software like ViewNX2 or CaptureNX2, and will those programs open your files?

Can't open pdfs with Adobe Acrobat X

I can't open pdfs with Adobe Acrobat X. I get this message:
Warning: Distiller will not process .Log, .PDF or .JDF file extensions
What do I need to do to be able to open .pdf files? I could open them previously.

What are you getting the message in response to? Was this a creation of a PDF that resulted in the message? What are you using Distiller for? Distiller can only open PS and EPS files for processing to create a PDF.
PDF files are opened in Acrobat. For opening PDFs, Distiller has nothing to do with the opening. So I really have no idea. It sounds like you may just be having a creation error since you mentioned a log file. If you were creating a PDF, have you checked the LOG file for the errors? The log file is usually located where you were going to create the PDF, but is created as Distiller processes the file (part of the general Acrobat creation process) and is deleted if successful.
If you were trying to create, go back to the original application and print to file with the Adobe PDF printer. Then open that file in Distiller to create a PDF. Any errors will be shown in the window and an indication if the PDF was created or not.

Tried opening a file in library and it states can't open database with library name? It says Relaunch then will not open? and Blocks me completely from Aperture. I have to go to Finder to Rename it? I need this file how do I get it to open?

Tried opening a file in library and it states can't open database with library name? It says Relaunch then will not open? and Blocks me completely from Aperture. I have to go to Finder to Rename it? I need this file how do I get it to open?

Aftershotz,
You're going to have to give a bit more information.
What do you mean by "opening a file in library?" There is no function of Aperture to open files -- you can open (switch) libraries.
You'll have to be more specific about error messages, too. Perhaps some screenshots would be useful to diagnose your problem. "Can't open database with library name" is not enough detail about what Aperture is really telling you.
nathan

Can I open bkf with my mac? I have my old file with bkf format how can I open it with my new Mac Pro?

Can I open bkf with my Mac Pro? I have my old files with bkf format how can I open it?

That is a Windows Backup file. I seriously doubt that there will be any way to read that on a Mac. Do you have a Windows machine that you can use to open those files and save the contents in a more friendly format?

Can't open illustration. This illustration contains an illegal operand

I opened a file i was working on for some days now, and i got this MSG??
Can’t open illustration. This illustration contains an illegal operand.
((( /Real (xmlnode-nodevalue) ,
%_(width) /String (xmlnode-nodename) ,
%_; (width) ,
%_/XMLNode :
%_/Dictionary :
%_; (xmlnode-attributes) ,
%_/Array :
%_; (xmlnode-children) ,
%_2 /Int (xmlnode-nodetype) ,
%_32262.3633 /Real (xmlnode-nodevalue) ,
%_(hei %0JG1> 1b^UA3&!$E2)
ANY HELP PLZ
I use illustrator CS6
OSX 10.9.1

n.zeineddine,
The message means that the file has been corrupted.
Unless someone recognizes the actual error in the code, it may be difficult.
One firct thing to try is to create a new document and File>Place the corrupt file in it, if possible, and see how much artwork is rescued that simple way.
Or you could go the longer way of rebuilding, if possible.
There are some instructions to follow,
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
You you can try/buy a ready made solution,
http://www.recoverytoolbox.com/buy_illustrator.html
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/

Using windows vista with two users and I can only open books with adobe digital editions on one account?

using windows vista with two users and I can only open books with adobe digital edition

You must authorize the second computer with the same Adobe ID.
There are sometimes issues with this registration: if you have them ....
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.

Ipod is disabled for 22,849,620 minutes how can I open ipod with this message?

Ipod is disabled for 22,849,620 minutes how can I open ipod with this message?

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Can't open illustrator with OS 10.9.5

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