Can't perform wildcard searches

Hello world,
We're using Portal 3.0.9.8.1 with Patch 1949492 installed. This is on 8.1.7.2.4 SE Database.
When performing a search, cannot include wildcards. E.g. a search for 'test' returns only the exact word 'test'. It does not return 'testing','tester','test1','detests'.
This is against what Portal's Own Help file states. Click 'Search Tips' on the 'Advanced Search Page' and you are told the following:
The % character is interpreted literally, so do not include it as a wildcard. If you enter 100% as your search term, search finds content that contains the text 100%, not 1000 or 10000. Wildcards are automatically added to the beginning and end of your search term, so searching for 100 will automatically return content that contains 1000 and 10000.
If interMedia is installed and enabled, search automatically uses the stem operator to search for words that have the same linguistic root as the specified word. For example, if you specified the word lift, the search feature will return content that contains the words lift, lifting, lifted, etc.
Both of these statements are blatantly untrue as it does neither.
Any thoughts Oracle? Has anyone else managed a wildcard search?
Frustrated
Dave

I've just verified in 3.0.9 and wildcards are applied as specified in the documentation, when Text is not enabled. If your search term is 'test' then the SQL query will have the search term %test%. Literal % signs in your search term are escaped, so that if your search term was test% then the query would be for %test^%% escape ^.
There are a few things to remember. When searching WITHOUT Intermedia Text enabled the search will only match terms in the title and description of the item.
When, Intermedia Text is enabled, all of the content will be searched. However, as indicated in the documentation, the stem operator will be used. So if you search for 'test' the query is now a Text contains('$test') type query. The default operator is the '$' stem operator, which match terms that have the same linguistic root. So if your search term is 'test' it should match 'tests' or 'testing' or 'tested'. However, it will not match 'test1'. Please refer to the Intermedia Text documenation for more information on the stem operator and Text searching in general.

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