Can't purchase Java Developer for windows CD

Hi,
Somehow when purchasing a Java Developer for Windows CD it always gives a web page with an error. Is there a way to avoid this error, or is there a phone number I can call to make that purchase?
Thanks, Boris.
P.S. The error page has this content:
Error Occurred While Processing Request
Error Diagnostic Information
unknown exception condition
PCodeDocumentNodeImp::prepareForExecution
Date/Time: 11/10/03 10:47:12
Browser: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.4.1) Gecko/20020314 Netscape6/6.2.2
Remote Address: 68.134.170.160
HTTP Referer: http://www.oracle.com/webapps/techtracks/legal.jsp?tid=540&owner=1&opt1_rb=NewUser
Template: E:\Inetpub\wwwroot\oracle-otngold\register.cfm
Please inform the site administrator that this error has occurred (be sure to include the contents of this page in your message to the administrator).
[Edited by: otngroup on Nov 10, 2003 10:25 AM]

Basically you have a 99.9 percent Window's install so any Windows software issues are Microsoft problems.
The only thing I can think of is the Microsoft servers were down briefly for maintenance or problems or maybe had a heavy load. If you were using the Auto update try going to the web site directly as they should be on another server.
You might also try the Microsoft Window XP forums and see what you can find. Maybe search for: "Security Update stalls"?
From what I've read just turning virus protection off doesn't work sometimes, you may have to UN-install it to get it to work.
"Permissions" pertains to MAC SOFTWARE only. 3rd party software or Windows files are NOT affected at all by running permissions. Besides, it will only work on a HD with a Mac operating system anyway. You can't even select the Window partition in permissions to try it anyway.
Good luck....

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