Can't record, pause or rewind

Why am I the only person who cant record, pause or rewind any Internet channel on the YouView box? I get messages saying "sorry, you cant record an Internet channel". I've made a complaint, BT said I should reset my updates, that didn't work, then they tell me I cant do it because of an issue between BT and YouView!!
To make matters worse, BT are rubbish at making things available on demand so if I miss a rugby game I have to wait days and days to see if I'm lucky and BT have decided to put the game onto demand. If they do, they put on the shortest version possible, no analysis, pre/post match talk or half time review.
Get it together and sort it out or replace my YouView box with something else that works. you can record, pause and rewind BT SPORT on Sky and Virgin.
Solved!
Go to Solution.

The following question was asked on twitter to @BTsport
@BTSport hi any update on recording #ufc with a you view box?
& the response was:
BT Sport ‏@BTSport
We're aiming towards late autumn.
11:16 AM - 4 Oct 13

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I think this may have been asked before but when will we finally get the software update so we can recored, pause and rewind the internet channels likes the BT sport channels and others. I did read somewhere that BT would have a software update a few weeks after launch on of the internet channels and BT sport on Youview but nearly 8 weeks have passed and we still don't have this software update.
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ney wrote:
I think this may have been asked before but when will we finally get the software update so we can recored, pause and rewind the internet channels likes the BT sport channels and others. I did read somewhere that BT would have a software update a few weeks after launch on of the internet channels and BT sport on Youview but nearly 8 weeks have passed and we still don't have this software update.
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BT said a few weeks but YouView always said it would be this autumn and that's what they still say.
It wil be here soon.

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