Can't run Toast 7 Titanium's CD Spin Doctor - please help!

Question

Hello,
I don't know if I'm posting in the appropriate forum or not, but here goes...
I got a LaCie d2 Dual DVD+/_ RW Drive for Christmas, along with a brand new copy of Roxio's Toast 7 Titanium. I recently installed all the driver software and everything seemed to go well.
However, when I attempted to run the CD Spin Doctor (version 3.0.1), I have run into problems that I cannot explain. I can import audio to my G4 (using my Xitel MD Port I/O USB interface) just fine, but when it comes to editing the waveform, I CAN'T! What I mean is that I can select areas of the waveform, but cannot cut, paste, delete, etc. - anything! Another matter is that at times when I am playing back the file, Spin Doctor will act as it is starting to hang and simply crash.
When I have been using Spin Doctor, I have kept the number of other running applications to a minimum. I have run Disk Warrior and TechTool Pro v 4 to organize my directories and optomize my HD. I'm running OS 10.3.9 which from what I understand is within the requirements for using Spin Doctor. What Gives?
Should I trash the preference file (if there is one) and try again, or uninstall and reinstall the app? Is there something more serious going on? I'd rather not have to upgrade to Tiger at this time or buy another audio editing file, yet checking Roxio's support section offered little in the way of shedding light on the situation. I also downloaded Toast 7.0.2 and tried the updated version of Spin Doctor provided with the toast Update without success.
If anyone else has experienced problems running Spin Doctor, and has found a solution, please let me know. TIA!
500 MHz G4 (AGP Graphics), MATSHITA PD-2 LF-D110 CD-ROM/DVD-ROM/RAM, (3) 18 GB SCSI Hard Drives, LaCie d2 Dual DVD +/_ RW Drive, Iomega Zip 250 FW   Mac OS X (10.3.9)   1.25 GB SDRAM, (3) 18 GB

Answer 1

I've had similiar crash problems with Toast/Spin Doctor. Installed Toast 7.0 and upgraded to 7.0.2. Spin Doctor crashes all the time, whether trying to simply playback track (LP source input via INport) or trying to add a track or do just about anything else. I have spent 55 minutes on hold with Roxio (no answer), have sent crash reports to Apple (from whose store I bought this application) and have have had no replies. Since it appears Roxio isn't very good on the rebate side, either, guess they don't care about customers. I'm hoping to return this product to the Apple Store where I bought it. This simple application should be a no-brainer to use but I'm tired of doing QA for substandard tech products. GarageBand doesn't quite do what I need to do so I guess I'll have to move up to Final Cut products. Wish Apple would stop selling products whose makers don't provide decent quality, reliability, and support.
Anybody solve the crash bug?