Can't see the MS Outlook add-in side pane with Outlook 2013

We are on Outlook 2013 and I can't find a way of showing the side panel for the Cloud for Customer Outlook add-in. Everything seems to work fine with the add-in like exchanging emails, appointments, activities with the exception of the side pane which is not visible.
Does anybody know if there is any setting in Outlook to control it? Is Microsoft Outlook 2013 fully supported?
Thanks

Sorry Thierry if I wasn't clear enough.
I meant the Add-Ins tab in the Ribbon, not the Options:
SAP does provide the functionality to hide the pane, on the bottom right you can see the top of the pane and there is an X. It can close it but the add-in stays on.
Then in the Ribbon you can activate the "Add-Ins" tab and you will have the SAP Cloud for Customer menu command.
This is what I meant in my initial reply by saying that I do that often. I hide the pane and reactivate it by simply clicking on that button highlighter in black above.
At least in it's in Outlook 2010 but like you said in your initial post, maybe it is not available in 2013. Partho Guha will be able to confirm.
JB.

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Can't see the MS Outlook add-in side pane with Outlook 2013

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