Brand New RD240 ThinkServer can not see the LSI 8708EM2 RAID Controller During Bootup

I have a brand new out the box RD240 ThinkServer that can not see the LSI 8708EM2 RAD Controller it came with.  This RAID controller simply does not want to function.  This RAID Cntroller does not show up during the boot up and I even tried putting in a different slot in the riser card, thinkn maybe it was a bad PCI-e slot, but made no difference.  Also the Lenovo Easy Setup software does not find this controller either.  So I'm wondering if there is an issue with the RAID Controller or is it a bad Riser card?  Does anyone have any idea's on what can be done or what I may be missing?

For a list of Warranty Support contact numbers, please visit:
http://support.lenovo.com/en_US/feedback/detail.page?LegacyDocID=MIGR-76613
In the U.S. you can call:  1-800-426-7378 

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