Can't send mail to list

Hello
I am trying to send mail to a group of 1000 from my Address Book (this is not spam), and keep getting the message that the mail can't be sent. I've tried using the two mail-servers I'm connected to (Comcast and SpamArrest) to no avail. In the past if one address was missing the .com at the end of the address, or there was ",com" instead of ".com", the entire list was stopped (instead of the infinitely more logical, simply rejecting the bad address). Any ideas? Do I need to switch to another mail app?
Thank you.

This has been reported as [https://bugzilla.mozilla.org/show_bug.cgi?id=1060901 Bug #1060901]. If you have an account on Bugzilla, please consider voting for that issue.
Several other people have sent in the same support request as you, noting this happened after they upgraded to version 31.1.
The exact error message is: XXXX is not a valid e-mail address because it is not of the form user@host. You must correct it before sending the e-mail.
'''This happens in Thunderbird 31.1.0 when your mailing list description includes several words separated by spaces.'''
Although not ideal, these workarounds should let you use your mailing lists until a proper fix is implemented:
* While composing an email open the address book and select the list you are trying to send to, highlight all the names in the list and drag them to the To: box. This uses your existing data without modifying it.
* Replacing the blanks " " between the words in such lists' descriptions with an underscore "_". This requires modifying your mailing list(s) description(s).
'''About automatic updates'''
Automatic updates are the default in Windows.
You can [https://support.mozilla.org/en-US/kb/configuration-options-updates?esab=a&s=automatic+updates&r=1&as=s customize such behavior], however, it's under '''Tools > Options > Advanced > Update'''.
My suggestion would be to set it to '''Check for updates, but let me choose wether to install them.''', specially if you depend on email for critical / important business or personal matters.

Similar Messages

Can't Send MAIL..... again

hey...
can;t send mail..
10.4.10 on a macbook..
can send mail on my .MAC account, but my MAIL 2.0 is no good. it used to work fine...
i travel for a living, could the different log-on places have something to do with it.?
tried all the fixes on the Apple help site, no avail.
using port 587, removed and re-entered account, internet connection is fine...
want to use MAIL to send pix from my iPhoto's...
also, anyone know how to change the name in my account? somehow the spelling of my name is wrong, and every email i send says from 'blank' and it is wrong. looked at every piece of account info and they are all correct. where is the info for FROM: in an email stored...
cheers..!!!
ian

I'm having the same problem. I moved to a different apartment. I think my situation is this; my Mail says home and has my .mac account email address listed. My .mac account says .mac and has my .mac email address listed.
I've tried to change the Mail "home" so it doesn't say ,mac, but I haven't figured out how and when I change the email and server settings it tell me that it is an invalid directory.
So it's a circular puzzle and I can't seem to get out.
Is this your problem too? If not, do you know how to fix this one?
Message was edited by: rabrat

Can't send mail when connected to vpn

I'm hooked up with a private vpn service using OpenVpn. Everything works beautifully -- except that I can't send mail (receiving is no problem) because the SMTP ports offered through Mail 4.5 (ports 25, 465, 587) are blocked by many VPN providers as an anti-spam measure. I can't use port 993 with SSL because I live in Monaco, which has one ISP -- and it does not provide or support secure email (which is one of the reasons I want the VPN).
Is there another port I can select for SMTP, or some configuration tricks I'm missing? Thanks...:)

Hello Brian,
Basically this is the VPN group:
crypto isakmp client configuration group open
key (something)
dns 192.168.1.1 8.8.8.8
domain something.com
pool SDM_POOL_1
save-password
backup-gateway 192.168.1.1
max-users 5
netmask 255.255.255.0
banner ^Cyou have connected to the vpn-ings!. well done! ^
I see that you are doing tunnel all, and you are not split tunneling on this configuration, what you can do is to use split tunnel, under this configuration as follow:
ip access-list extended SPLIT_TUNNEL
permit ip XXXXX XXXXX 192.168.1.0 0.0.0.255
XXXXX --> are the inside subnets
Then under this:
crypto isakmp client configuration group open
acl SPLIT_TUNNEL
This will allow you to have access to the internal subnets through the tunnel and have access to internet through the internet connection on your computer.
For further details take a look to this document:
- http://www.cisco.com/c/en/us/support/docs/routers/3600-series-multiservice-platforms/91193-rtr-ipsec-internet-connect.html
Don't use Any on your ACL statements for split tunneling purposes.
Let me know how it works out!
Please don't forget to rate and mark as correct the helpful Post!
David Castro,
Regards,

Can not send mail using wifi at a motel .I can receive mail fine

can not send mail using wifi at a motel .I can receive mail fine

Hi there tamarafromdarien,
You may find the troubleshooting steps for iCloud Mail in the article below helpful.
iCloud: Troubleshooting iCloud Mail
If you can't send mail in OS X Mail
If you receive this alert or a similar alert when sending a message from your iCloud email address in OS X Mail:
“This message could not be delivered and will remain in your Outbox until it can be delivered. The reason for the failure is: An error occurred while delivering this message via the smtp server: server name.”
In OS X Mail, choose Preferences from the Mail menu.
Click Accounts in the Preferences window.
Select your iCloud account from the list of accounts.
Click the Account Information tab.
Choose your iCloud account from the Outgoing Mail Server (SMTP) pop-up menu. Example: “Derrick Parker (iCloud)”.
Note: The Outgoing Mail Server (SMTP) menu also includes an Edit SMTP Server List command. If you choose this command, be aware that the iCloud SMTP server won't be among the servers that can be edited. This is normal.
If you're attaching a large file
Message attachments can't exceed the maximum size allowed by your email service provider or the recipient's email service provider. The maximum size varies by service provider. Try compressing the filebefore sending it, or send your message without the attachment to verify that there are no issues with sending.
-Griff W.

For some reason yesterday and today I can not send mail using the icloud website and help?

From some reason I can not send emails using the icloud website. Not sure why any help

Hi there tamarafromdarien,
You may find the troubleshooting steps for iCloud Mail in the article below helpful.
iCloud: Troubleshooting iCloud Mail
If you can't send mail in OS X Mail
If you receive this alert or a similar alert when sending a message from your iCloud email address in OS X Mail:
“This message could not be delivered and will remain in your Outbox until it can be delivered. The reason for the failure is: An error occurred while delivering this message via the smtp server: server name.”
In OS X Mail, choose Preferences from the Mail menu.
Click Accounts in the Preferences window.
Select your iCloud account from the list of accounts.
Click the Account Information tab.
Choose your iCloud account from the Outgoing Mail Server (SMTP) pop-up menu. Example: “Derrick Parker (iCloud)”.
Note: The Outgoing Mail Server (SMTP) menu also includes an Edit SMTP Server List command. If you choose this command, be aware that the iCloud SMTP server won't be among the servers that can be edited. This is normal.
If you're attaching a large file
Message attachments can't exceed the maximum size allowed by your email service provider or the recipient's email service provider. The maximum size varies by service provider. Try compressing the filebefore sending it, or send your message without the attachment to verify that there are no issues with sending.
-Griff W.

Using OS Mavericks can't send mail on hotmail?

I can't send mail on hotmail using os x mavericks, why?

I also was having the SMTP (offline) issue for Gmail and Comcast after upgrading to Maverick but not immediately. I read through all the posts. I was not seeing a common thread for a solution so I decided to bite the bullet and call Apple(if it costs, it costs). I set up a call back. They called me in 15 minutes, set up a view of my screen and proceeded to troubleshoot. He started by going to "Window" "connection doctor". Observed the red dots and descriptions as being a username/password issue. Then went to "mail","Preference", account icon and entered the gmail 2-step verification password generated by Gmail and before clicking done (on the Gmail website),clicked on the "SMTP Mail server" box and chose "edit SMTP server list". In the window that appeared also entered the same Gmail generated password there as well. We then tested by going to the "Connection Doctor" getting green dots for both incoming and outgoing Gmail entries. Next test was sending email to myself. It worked. We did the corresponding procedure for the Comcast account. It took 25 minutes and cost nothing. I was surprised at the price since my iMac is 4 years old. I hope this lasts and I don't get really good at this procedure.

Can't send mail, get message: the smtp server rejected the password. I tried lock and unlock keychain. I tried unlock captcha. Gmail works okay, it is Mail that does not. Help!! :(

Can't send mail, get message: the smtp server rejected the password. I tried lock and unlock keychain. I tried unlock captcha. Gmail works okay, it is Mail that does not. Help!!

Hi
You need to check with your ISP whether or not the send mail server (SMTP) requires a password. Some do, but many do not. When you know the correct password to send mail, then you need to tell Mail as follows:
Mail menu > Preferences > Accounts > Select the account
Click on the Outgoing Mail Server (SMTP) combo box, and select Edit SMTP Server List...
In the Account Information tab put the server name
In the Advanced Tab, set up the authentication information from your ISP.
Good luck
Bob

Can't send mail- password rejected

I just got a new MacBook and after setting up Mail, I can receive emails but I can't send them. I get an error message that reads "The SMTP server “smtpauth.earthlink.net” rejected the password. Please re-enter your password, or cancel." But then when I re-enter the password, it still rejects it. I've read every troubleshooting thing I can find, but nothing will solve this problem. I've checked the outgoing mail server, my user name and password and everything is correct. And I still can't send mail. HELP!

Hi
You need to check with your ISP whether or not the send mail server (SMTP) requires a password. Some do, but many do not. When you know the correct password to send mail, then you need to tell Mail as follows:
Mail menu > Preferences > Accounts > Select the account
Click on the Outgoing Mail Server (SMTP) combo box, and select Edit SMTP Server List...
In the Account Information tab put the server name
In the Advanced Tab, set up the authentication information from your ISP.
Good luck
Bob

Can't send mail - server properly configured and up

I'm unable to send mail. Here's roughly the sequence of events that
got me where I am:
1) Connect through a firewall using VPN (the Cisco VPN client)
over the wireless interface
2) Compose a message, and click 'Send'
3) The server is down, so I get the "Can't send e-mail" pop-up
dialog
4) Click 'Try later'
5) Reconnect later while the server is up, and try to send
6) Still see the "Can't send" pop-up
Steps 3) and 4) happened a lot. In particular, turning on the
wireless interface in order to connect over VPN causes Mail to try
(and fail) to connect to the server.
The server is up; I can reach it with "telnet <server> 25".
Moreover, Mail's own "Connection Doctor" says it's able to connect
to the server.
This configuration worked until the sequence of events described above,
and nothing on the server side has changed since.
I've tried everything I can think of to get Mail back in a working state.
Notably I've deleted the contents of "Outbox", quit Mail, and then restarted.
I've also deleted and re-created the server configuration, without success.

Two additional data points:
1) I found a mail server I could use from outside the firewall.
When I added that server, and closed the VPN session, Mail was
(finally!) able to send. (But see below why you shouldn't rush
to blame VPN).
2) When there are two mail servers configured in preferences, the
"Can't send mail" pop-up gives you the list of choices. If you
select an alternate server from the list, the "Try selected
server" button ought to try the new server. Instead, the
pop-up reappears, still complaining about the old server.
As for why I'm not prepared to blame (only) the VPN:
* Note that the server is perfectly accessible; telnet works,
and Mail's Connection Doctor says the server is up.
* Point 2) above indicates some problem in Mail with the logic
for retrying access to the failed server.

Can't send mail to myself

Hope someone can help me. I am running an OSX 10.4.8 Xserve
My clients can't send mail to themselves. No matter what email client they use, mail sent to themselves shows up in the sent items but not in the inbox! Using webmail is similar in that after its sent it will not show up in the inbox until you check sent mail and then the inbox. All other aspects work fine. This machine had the same problem when it was running 10.3
Any idea's would be much appreciated
Cheers

If you enter "postconf -n" in the Terminal.app, you will get a list of the configuration parameters specific for your server. Posting this to the forum allows other people to more easily diagnose what the problem is. Without this, there is no real place to start since your problem does not match any of the 'frequently asked questions' that appear.
However... Check the mail.log when someone on the LAN sends an email to themselves. You should see, in the mail.log, the client connecting to the server and then the progress through the server - any problem on the server should be evident from the same log (SMTP log set to Information).
-david
PS. welcome to Apple forums

I had an imap account in my iPad and my iPhone 4. They worked just fine till about Christmas. They act like they are checking the mail and it shows there is mail to come in, but it just goes back to saying checking mail. Can't send mail either.

I had an imap account in my iPad and my iPhone 4. They worked just fine till about Christmas. They act like they are checking the mail and it shows there is mail to come in, but it just goes back to saying checking mail. Can't send mail either.

Update to above question:
Hello All,
To anyone with the same problem described above, on THEIR iPad (if it is running iOS 7.0.2):
Go to Settings; Mail, Contacts, Calendars; DELETE your *******@btinternet.com e-mail account, that you originally set up either using 'Other', or the 'BT' option which I am sure was in the list previous to the iOS 7 update.
Then ADD a NEW account choosing YAHOO from the list of options. DO NOT USE 'OTHER'.
Enter the correct details just as you (almost certainly) had already done in your previous attempts using 'other'.
When you see the 'verifying......' and 'the blue ticks' you should be able to exit settings and open your mail app and then receive all your 'old' e-mails again, AND be able to SEND as well.
All my 'old' e-mails, were NOT found in the 'old e-mail' folder though. THEY are still in my inbox.
So this fix worked for me.
After I deleted my account from 'OTHER' and put it in Yahoo, I like other people also ended up with more folders.
I hope this works for you on YOUR Apple devices.
Bob

Can Not Send Mail- what's going on?

Can download mail but can not send mail. With parallels on and xp pro I can easily set up outlook to send and receive mail. But no! The great Apple which is supposed to be easy can not send an email with the same settings. So, back to Windows to do what should be easy on a mac. I think that perhaps the new Safari or something messed this up.

If you'd like to approach the problem as something you don't understand, and also something that can be fixed, then you'll probably be able to set up your email account.
You say you have emails in the Outbox. I'd move them to another folder you create or delete them. In past experience, emails contain header information that includes mail server information, and sometimes they will never send (especially with Outlook Express), even if you get the account to work. You can try sending them again, once you get the account working.
Next, you need to make sure that you are sending the emails from a machine that is connected directly to RoadRunner's network. They may not work as a relay if you connect from another ISP. It's a port 25 problem that is common these days.
Now for the problem. If you are receiving emails properly, then the POP server information is correct. The mail program is designed to set up to some default settings that work with many servers, and during the process it will try to validate the settings you supply. This can take awhile, and can come up with a failure, due to a wrong assumption. Your email program is assuming that the email server requires authentication. This has been a problem with the RoadRunner system for years. Apparently, some windows email clients do not work the same way, go figure. They seem to have their own problems.
Many people have reported successfully setting up an account with RoadRunner, after first making sure they have the right SMTP server address. It can be different for different parts of the country.
After the email account is set up, and is failing to work, people go into the Mail/Preferences/Accounts/Account Information/Outgoing Mail SMTP Server - Click on the dropdown button - Choose "Edit Server List" - Advanced - Change Authentication to "None"
Here is a related thread with stories of success with RoadRunner: http://discussions.apple.com/thread.jspa?messageID=9128382&
After the changes, I'd quit and relaunch Mail. Not required, but good troubleshooting practice. Since there are no emails in the Outgoing Mailbox, create a short message and try to send.
I have different problems with different companies for both Mac's and Windows machines. The ISP always blames the OS, especially Leopard and Vista (since they work with more intelligent/advanced (maybe) settings. Besides the Authentication issue that pops up with some servers, there's also the occasional SSL variation and/or login name (sometimes it's the first part of the email address before the @ and sometimes it's the entire email address). Some ISP's block port 25, some do not. All of these settings can vary with each ISP, and can change on a whim (especially the port 25 problem), with working accounts going dark because of security changes at the ISP. Telephone Tech support at the ISP is often unaware of any changes in their system because they are not in the IT loop at the company and some will just go into "idiot" mode when you mention Macintosh. The first level support people are using a script on the phone, and their job is to make you go away...
I'm afraid the Great Apple, as you referred to them, is not able or hasn't focused on the ability to automatically set up accounts with every ISP. They appear to have made some assumptions that work with most servers. Who know's, next month the settings or assumptions may work, or Apple may update their setup script to make allowances specific to Time Warner, but since this has been a problem for over 3 years, I wouldn't hold my breath.
Google: leopard mail roadrunner problem = about 96,000 hits of all sorts.
Google: vista email roadrunner problem = about 1,410,000 hits of all sorts.
Google: windows xp email roadrunner problem = 243,000 hits of all sorts.
Looks like Apple's getting it's market share of problems with RoadRunner and Time Warner
My own local DSL is from a company named Centurytel. They are on their 4th email server setup in the last 5 years, and have finally contracted it out to a 3rd party company to administer. I just tell all of my clients to get a Gmail account and get over it. Let's see, a multi-billion dollar company who's reputation and income is based on service... free with 7GB storage, Webmail, POP and IMAP access, specific support for all major mail programs including Apple Mail, and alternate ports that get around ISP blocking. It seems that once you enable POP or Imap access in the webmail settings menu, Apple Mail and Vista seem to know the proper settings to use.
I'd setup the free Gmail account that will work with any ISP you use, before you get really attached to an email account with an ISP that could change as often as competitor's marketing allows. Also, my iPhone supports Gmail out of the box

I can receive mail on my mac account, but I can't send mail. What should I do?

I can receive mail on my mac account, but I can't send mail. What should I do?

Hello, sounds like you haven't switched to iCloud yet, the old dot Mac & MobileMe servers are going away or gone for most already.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to http://appleid.apple.com then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0

Receiving mail fine, but can't send mail

For some reason, my outgoing mail servers are all showing offline. I can receive mail fine. I have my own domain names, and they are all housed on the same host. My boss has one of the same domains and he can send and receive mail fine. I can receive mail, but can't send mail out unless I use my gmail server to send. All my other domains are showing offline on the outgoing. How do I get them back online, and is this a Macmail problem (my boss uses Entourage), or is it a problem with my Qwest DSL? I don't know where to start.
I did call the place where our domains are hosted and all is OK there.
Thanks,
Carole

Problem - Cannot send eMail - pop up box says smtp server needs password - if password used this is not recognised.
Solution - Go to Mail>preferences choose Accounts, select one of the accounts.
Look at 'outgoing mail' server, shows ' smtp.(name of server.com) (offline)' then click on it and choose 'edit smtp server list' - the box will show description - '(name of server)', server name - 'smtpmail.(server name.com)' and in use by account - '(account name)'
press the '-' button and the above details will disappear.
Press '+' button and type in 'smtpmail.(server name).com' in the server name box - if you are prompted to save changes, click 'OK' - this may only happen when changing the first account ..
All should now be OK and you can now check if eMail can be sent..
Open an 'unsent eMail' in the Outbox by double clicking on it and clicking 'send' it should be sent.
Wilbertross

Can't Send Mail - An Updated Report

My ISP is a (relatively) small one, Metrocast. They do not require authentication to log on to the smtp.metrocast.net server. In all iterations of OS X, from public beta to 10.5.7, sending email was instantaneous, or nearly so.
Right after the 10.6 upgrade, it was impossible to send mail. I used the "edit server list - advanced" function to enter my UID and password for the email account (even though it is not required), and I can now send mail - but it takes 60-120 seconds for the mail to go to the server.
Also, it constantly requires a password, even though a) the server DOESN'T require it, and b) the password is entered in Mail preferences.
Something has changed about smtp behavior in 10.6, and I can't seem to get it working right.

Hi
You need to check with your ISP whether or not the send mail server (SMTP) requires a password. Some do, but many do not. When you know the correct password to send mail, then you need to tell Mail as follows:
Mail menu > Preferences > Accounts > Select the account
Click on the Outgoing Mail Server (SMTP) combo box, and select Edit SMTP Server List...
In the Account Information tab put the server name
In the Advanced Tab, set up the authentication information from your ISP.
Good luck
Bob

Can't send mail to list

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