Can't send mail to people with "åäö" in their names

This possible bug seems ridiculous, but it should be easy to reproduce, if it indeed is a bug.
I've got a Scandinavian letter Ä in my name. If I try to send mail with my real name OR to an address that has a firstname/lastname with ÅÄÖ in them, the mail won't leave the iPhone. I see the progress bar "Sending..." but it won't move. There's no error message. I simply end up with an unsent mail (which, btw, I haven't find a way to delete. There's no Outbox folder in the phone.)
The mail works fine, if I send mail to names that use A instead of Ä, that is, convert the names to ASCII. It doesn't matter which SMTP server I use, as long as the server itself works. It's the same (mis)behavior with MobileMe, Gmail and the local 3G operator.
Can someone else reproduce this? For example, set your email account to:
Föö Bär <[email protected]>
or try sending mail to that address from your iPhone.
Thanks for any ideas or confirmations.

Looking at the XCode Organizer's logs for the iPhone, here's what it says when trying to send mail to people who have "åäö" in their name:
For Gmail with SSL: Thu Jul 17 20:56:59 unknown MobileMail[111] <Warning>: Exception raised while processing message body loading queue: * -[NSConcreteData initWithContentsOfFile:options:error:]: nil file argument
For my ISP's smtp server without SSL: Thu Jul 17 20:53:25 unknown MobileMail[111] <Warning>: ERROR: The connection to the server "(null)" failed.
For MobileMe's smtp server with SSL: Thu Jul 17 20:58:27 unknown MobileMail[111] <Warning>: ERROR: The recipient "<i've hidden my email address...>" was rejected by the server.
Note: all those servers do send mail = work just fine, if I don't send email to addresses that have "åäö" in them. But in real life that's hard, because the Reply button automatically grabs the recipient's name from the From field. And often the +original sender+ has sent the mail with his/her real name = with Scandinavic letters. Replying to that mail gets stuck.

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