Can't sign in to FaceTime. Internet connection working for other things. How can I solve the problem?

Hardware - iMac 27 inch (Model 11,1 - late 2009), Processor 2.8 GHz Intel Core i7, Memory 16 GB 1067 MHz DDR3, OS X 10.9.3 (13D65), Storage Capacity 2 TB (Available 1.86 TB)
Background
(1) Me - I'm 72 years young, and am trying desperately to catch up with computer-literate youngsters. Downloaded Mavericks last winter, but then was in hospital, so am only just getting to grips with the further reaches of all the software.   One of these is FaceTime, which I never managed to get working before Xmas, and have started to attempt it again now.
(2) The problem - Upon startup of FaceTime (FT), the only thing that appeared in the Right Hand Sidebar (RHS), was a message stating that FT was switched off, alongside a big slide switch, and above both was a spinning wheel (spokes) and the title Preferences.   I slid the switch to ON, and the well of the switch glowed a brilliant blue.
I waited for several (perhaps 5) minutes, but nothing changed, the switch continued blue, and the Preferences' wheel kept spinning.   There were no other boxes or info in the RHS, so I then checked the FT menu, and found that Preferences was greyed out, and the FT Help pages only described a normal signing in,   I couldn't find a trouble shooting section.
So, I decided that the next step was to switch the FT programme off, and then back on again. there was some progress. Now the RHS was showing the signing in boxes.    So I filled them in, but got back the answer "Could not sign in. Please check your network connection and try again."   Checked the connection, tried a couple of web sites, all appeared OK.   Tried signing in again, same result.
Tried creating a new account.   That took some time, because my first attempt at an answer was over 32 characters long, and I had to rethink. Once the new answer was typed, a message came up (with words to the effect of) this name is already being used, so it's not a separate account (which I accepted), and the RHS changed to the signing in boxes again.
So I tried signing in again, but received the same message "Could not sign in. Please check your network connection and try again." I tried again a couple more times, but always with the same result.   So my Questions are:-
(1) What's happened?
(2) Was it caused by something I did?
(3) What needs to be done (or What do I need to do) in order to get FaceTime working?
Any help will be very gratefully received.   Yours
AvidLifeLongLearner

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