Can't start up iMac - please help
I have a "new" (purchased from a friend) iMac. I just started i up. The welcome screen comes on, with "welcome" in many different languages. I turn on the wireless keyboard and trackpad (new batteries in, and lights flashing). Then up comes an screen saying: "searching for mouse, if you are not using a mouse, please connect keyboard now." and after a while: "Cannot find a mouse, searching". it has been saying that for 10 minutes now. I have tried with only the mouse on and only the keyboard on and both on at the same time... Anything I might be doing wrong here?
Yeah, even if it's a Windows KB.
You don't need n Apple Mouse, in fact they're the worst mice.
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I can't start the iBook, please help!
I have got an iBook G4, that I buyed in July 2005; yesterday I've tryed to start the computer but I can't!
I push the start button, there's the normal sound and in the screen the normal white page with the apple...but the iBook doesn't enter in the operative system!!!
What can I do??
Must I format the computer?
Must I call the assistance?
Please, help me! It's very important!Hi Lucia and Welcome to Discussions.
Don't worry, it's not time to format yet!
The first thing to try is to see if your iBook will start in Safe Mode.
If your iBook is on, turn it off.
Press the power button and immediately you hear the start-up chime press and hold the shift ⇧ key. Keep holding the shift key until you see the rotating pin wheel. Release the shift key. Allow the iBook to finish starting up. This will take a lot longer. Log in at the prompt.
If the iBook has successfully started up in Safe Mode then restart in the usual way without holding the shift key. Safe Boot runs diagnostic and repair functions that may fix the problem without doing anything else.
If your iBook won't restart normally then do another Safe Boot as described above. Then from a finder window locate the following folders:
/Library/StartupItems and /System/Library/StartupItems and drag any third party items onto the desktop.
Restart the iBook in the usual way, without holding the shift key.
If the iBook starts normally then you know there is an issue with one of the third party start up items that you were using at start up.
If the iBook won't restart normally then do another Safe Boot as described above.
Open System Preferences>Accounts>log in items, select any log in items in the window & remove them by clicking on the - sign at the bottom of the window.
Restart your iBook in the usual way without holding the shift key.
See if that works and post back with the results.
Best of luck.
Adrian
ibook G4 1GHz, 768mb; iMac 17" G4:768mb (10.3.9) Mac OS X (10.4.6) Belkin WiFi F5D7632 -
"Removing email account from iPhoto"
How do I remove an email account from iPhoto on an iMac? I set it up with the incorrect password and can no longer send photos, please help!To follow Larry's advice, select your email account in the list of accounts and click the "-" button to remove the account:
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Why can not I install iTunes on Win 7 installation appears every time the next sunrise;
service, apple mobile device,
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Please help meThe most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562
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I'm downloading Season 3 of Scandal on iTunes. First two episodes have finished downloading. I cannot find them anywhere!!! Where can I find them so I can start watching? Please help!!
Have you looked in the Videos app? Under the section TV shows (bottom middle button on the tabs)
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i have windows 8 and I got this error "Adobe Photoshop has stopped working" whenever I start a program. please help. how can I fix this problem? many thanks
Please read these and proceed accordingly:
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
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Option key can't function to access start up manager, so i can't choose startup disk. please help me
option key can't function to access start up manager, so i can't choose startup disk. please help me
If you have Apple Care, call them and get a case number. Otherwise, take the computer to an Apple store or an AASP. Whichever is more convenient for you.
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Model Name: MacBook Air
Model Identifier: MacBookAir3,1
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Processor Speed: 1.4 GHz
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<Edited by Host>You can upgrade to Mountain Lion
Upgrading from Snow Leopard to Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
When I connect the iphone does not start automatically Itunes Please help me
when I connect the iphone does not start automatically Itunes
Please help me
How to solve this problem that I havei've had a few issues like this.
I've found that it is an issue with items that are already on your phone.
several troubleshoots.
1) uncheck everything from syncing (apps, music, tv shows, movies, podcasts, etc), try to perform a sync, it most likely will work. Then, sync after checking each item individually (check the sync box for videos, then sync, check the sync box for podcasts, then sync, check the sync box for music, then sync, etc). One of two things will happen, 1) you will fix the problem, or 2) you will identify exactly what part of the sync setup is the culprit.
2) if the above doesn't work, I've found that it is likely an issue with files that are on your phone but your phone doesn't exaclty recognize (for example, I had copies of music on my phone that didn't show up in the music app, I went in on itunes and manually deleted those songs from my phone and that fixed the sync). to do this, check the "manually manage music and videos" box at the bottom of "summary" while your phone is connected to itunes. Then, go to the left hand pane in itunes and find your iphone device, click the drop-down arrow that shows all the categories for media on your iphone. Go to the music category in your iphone on itunes and delete all the music that shows up. Try to perform a sync - it likely will work. After this, you can uncheck the manually manage music box and re-sync your phone as normal
let me know if either works -
Did latest update for itunes and now can't open Itunes. Get pop of :itunes was not installed correctly.Please reinstall itunes. Error 7 (Windows Error 126). Have reinstalled various times and still can't open itunes. Please help.
Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button -
After installing icloud, I can't open Photoshop CS, please help. I am an artist and need photoshop to work.
Did you upgrade to Lion just before setting up iCloud? that's more likely to be the issue. PhotoShop CS2 is a PPC program and won't run on Lion - on Snow Leopard it requires Rosetta to emulate PPC, and this is not included in Lion. CS3 and lateer apparently work though with issues.
Click on the program's icon in the Finder and hit command-i. Near the top of the pane it will say 'Kind': if it says 'PowerPC' then this is the problem. It will not run on Lion and there is no workaround. You will need to revert to Snow Leopard (you could install this on an external disk and start up from that). -
on start up i just get a grey screen with the apple logo-this has suddenly started happenin. Please help?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Hiya, I can't see the sync button since day. I tried to go through Library, can't do either. Please help?
On the log files of my stand alone WLS I see no errors.
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hello! I cant't access home on my IPad after update 7.1.2 .. I slide to open it but i get an empty screen then it turned off and turn on, but still can't access my IPad, please help!!
I had the same problem but looking at what everyone else said, I simpley slowly started to click on all the tabs in the app store, let them load completely, and then clicked back to the updates afterwards. It worked after a little while
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Hithere is any one now why my macbook take 20 minutes to start up? please help
hi there is any one now why my macbook take 20 minutes to start up? please help
... I then downloaded MacKeeper and to clean my MacBook up
Whatever was wrong MacKeeper made it worse. Get rid of that junk.
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
Only when you are completely certain that MacKeeper is completely eradicated, fix the problem. Do not install some magical cure-all. There are no such things. They can only waste your time and money as they make your problems worse.
General purpose Mac troubleshooting guide: Isolating issues in Mac OS X
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