Can't upload to FTP Host - 'Folder on server does not exist'

I haven't tried updating my site for about a month now. I went onto Muse last night and while uploading to the FTP Host, it kept freezing at about 66% while handling the image files.
This was odd because I'd never had this problem before, but I noticed there was an update, so I decided to get Muse 2014.2, as maybe this could fix my problem.
I made the same changes to my site and went to upload to FTP Host. After convincing Muse my details were correct (kept being told I had been timed out and my username or password was wrong) I was finally connected to the FTP server. However, my 'Folder on Server' (httpdocs) doesn't seem to exist according to Muse.
I spoke to GoDaddy's support team for over an hour as we tried variations on the httpdocs folder and we had no idea why Muse wasn't accepting this (they also checked the file exists). They tried Filezilla and that was fine, so it's obviously a problem with Muse. I asked if I should just click on the option to create the httpdocs folder, but GoDaddy advised against it.
I tried contacting the Adobe Customer Care chat thing, but I don't even know what's happening with that ("chat is unavailable . . . we'll be with you shortly" . . . eh?)
If anyone has a solution to either my problem on the old Muse or this new problem with Muse 2014.2 (ideally this one) then that would be great.
Also, I'm only using Muse because it cuts out all the complex stuff, so go easy on me when explaining anything that isn't "you just need to click this"

UPDATE: I uninstalled both versions of Muse and re-installed the 2014.2 version to see if that would work, but it still doesn't think the httpdocs file exists.
(As a result of uninstalling the old Muse, my problem regarding the freezing at 66% is now irrelevant. Just need help with Muse not accepting the httpdocs folder)

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    Rob
    Message was edited by:
    DobSun

  • The latest changes to the function to "Upload to FTP host" has rendered this useless - no point using a program like Muse if I can not easily and automatically upload the work to the webserver!

    The latest changes to the function to "Upload to FTP Host" has rendered this useless - no point using a program like Muse if I can not easily and automatically upload the work to the webserver!  I use BlueHost webhosting that has a primary domain and I have several domains with that account (as sub-domains or folders on this server) - with past versions of Muse when uploading pages it simply opened an alert window to tell me (what I already know) that the website I was uploading does not point to the primary domain BUT NOW Muse tries to create a new separate folder in the root directory of the primary domain - completely ignoring the directory path I am giving it - useless!  Why make these senseless changes to the program - and so often - very frustrating it is like amateur ware!.

    Hi Stephen,
    There are some issues with the upload to ftp via Muse, which the engineering team is aware of and those will be fixed in a future build of Muse. At this point the work around would be to export the html from Muse and then upload via some third party ftp client like filezilla.
    I will recommend that you keep an eye on our release notes page to get more updates on it - Release notes | Adobe Muse CC
    - Abhishek Maurya

  • Can anyone confirm that "upload to ftp host" with "only modified files" works as designed?

    It seems to take a really long time to verify existing files on the host. I have found it more productive to ignore this function and use a dedicated ftp client to upload/update Muse-created sites.

    I have found that "upload to FTP host" often uploads the entire site, seemingly ignoring the "only modified files" setting. This is not invariably the case, but seems to happen more than it should.

  • Cannot get "Upload to FTP Host" to work.

    I have been searching this problem literally all night long, have tried so many combinations of things that now I think there is so much mess uploaded to my site with accidentally creating folder after folder after folder that I no longer have any idea what to do.
    I purchased a domain on GoDaddy last year, and have just signed up for DreamHost for hosting. The domain is still registered to GoDaddy, and this is one potential cause of the issue because I'm not sure that I entered the primary, secondary, tertiary name server information from DreamHost in the correct spot with GoDaddy.
    However, for a moment there when I went to my domain, (amandaasher.com), there was a placeholder there from DreamHost so that has to be a good sign.
    I suppose my first question would have to be how the heck do I clear all of the B.S. that I have uploaded to my host over the last 12 hours of sitting here trying to figure it out? I went in using FileZilla and tried to delete everything, but there was one folder that wouldn't delete and I feel like I need to just start over at this point.
    Second question is how to actually use this "Upload to FTP Host."
    And please, if someone directs me to this article:
    Adobe Muse Help | Uploading an Adobe Muse Site to a third-party hosting service
    I will scream. I've come back to that thing like 294832 times over the last 12 hours and it has. not. helped.
    The first page goes smoothly. I'm able to connect just fine, and the credentials are checking out.
    The second page is where sh** hits the fan. Site URL seems obvious enough, but I have no idea what to enter in the "Folder on Server" box.
    To be clear, in the time I've been trying to figure this out, I have tried many many things in both of these boxes. I have tried in the Site URL box, amandaasher.com with and without www.
    And for the Folder on Server. At first I took this quote from the above mentioned article literally "Folder is the web directory as provided by the hosting provider. This field may be pre-filled; if it does not match the information from your hosting provider, make sure to update it."
    Well, it wasn't pre-filled for me. So I looked on my hosting provider's site and saw this:
    It literally says "web directory", and looks folder-ish, so I entered that in. However, I'm unclear as to whether they intend for me to substitute "username" for my actual username, or to leave the word username?? So I tried it both ways. I also tried both the top "web directory" (with both my username and the word username) and the "logs directory" (still no idea what I'm doing)
    None of these worked, so I tried some of the examples I was able to find online. It seemed the most common thing people were using was "public_html", but also "www" and "httpdocs"
    I tried all of these things in combination with all of these other things.
    As you can imagine, I was prompted many many times by Adobe Muse that these folders did not exist, so did I want to create them? I said yes. There were many many folders by the time I was done and still nothing showed up on my webpage.
    All of these exported completely but they did give me a warning at the end that there was an "unexpected html response to the php query" or something like that (I didn't think to get a screen shot of that, and I'm no longer receiving that message). What does this mean and how do I fix it?
    I'm not getting that error any longer, but now (ever since I went in with FileZilla and tried to delete a bunch of stuff) I get stuck in a loop when I try to submit the Upload to FTP Host form, it says:
    Seriously, I really think I messed up. I really just want to start over, but I need to know how to do it correctly, obviously. How do I give myself a blank slate to work with??
    Sorry, I'm completely new at this and am freaking out.

    Ended up figuring it out but not sure how to delete this.
    For anyone else with this issue, the correct Folder on Server for DreamHost was my URL without www and with a / after:  amandaasher.com/
    Problem solved.

  • Cannot upload to ftp host from Muse

    Win 7, Muse v 2014.1.1.6
    I want to "upload to ftp host" from Muse so client can edit in browser. I'm using the same login info that I use with Filezilla. This message appears "Could not validate that the specified domain is associated with the FTP server and folder. Proceed anyway?" I click yes, progress bar shows files uploading but Adobe® Muse™ CC In-Browser Editing says "This Muse site was not exported using the Upload to FTP Host command. Please use the Upload to FTP Host command to publish the site, and then try again."
    When I try to add the folder web files actually reside in, (/httpdocs) Muse says "This folder does not exist. Create it?" I select NO being afraid of goofing up the site.
    Client wants to be able to update text on Lots. 
    Any suggestions?

    Correct. Putting a slash in front of the folder indicates an absolute path, so we try and create a folder named "httpdocs" in the root folder of your FTP server - not what you want in this case. Removing the slash indicates a relative path - we look for the "httpdocs" folder in the working directory (the directory you are in when you first log in, probably something like '/public_html' or '/www'), and so finds your pre-existing folder.

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