Can't Video Chat with one person

Well i've been scanning this forum, and many others all day, trying to get Video and audio on ichat to work. Both me and my girlfriend have new macbooks, (mine is just over 6 months old, her's is 3 days old) we both have dlink routers mine is quite old its a DI-524 and i've configured all the ports using the guide on the dlink website (http://support.dlink.ca/faq/view.asp?prod_id=1333&question=ichat) and i've downloaded the latest firmware. Her router is brand new. We've both tried the apple testing servers on ichat, and can start a video chat with all 3, but can't have one with each other, we just get an error 8. I just would like to know what is stopping us from doing it with each other, but allowing us to use the testing servers, and if there's anything i can do.
(my streaming speed on quicktime has been set, and the speed on ichat is unlimited)
If you'd like the error report i can post it if u ask.
Thanks for whatever advice u can give me,
Bobby
macbook Mac OS X (10.4.9)

Ok, i tried what you said, and here's the error i got,
Date/Time: 2007-06-17 15:19:00.698 -0400
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
iChat Connection Log:
AVChat started with ID 503409804.
0x153fda40: State change from AVChatNoState to AVChatStateWaiting.
[email protected]: State change from AVChatNoState to AVChatStateInvited.
0x153fda40: State change from AVChatStateWaiting to AVChatStateConnecting.
[email protected]: State change from AVChatStateInvited to AVChatStateConnecting.
[email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x153fda40: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
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Message was edited by: Jan Pieter Melchior

I can't video chat with an AIM buddy, why??

I have family with AIM on their pc, I can't video chat with them. How come? I am new to mac, just had it for a few days. please help if you can. Thanks

Hi,
Welcome to the  Discussions
At the top of the Topic area is a section on Recent Users Tips.
Have a look at this one first
http://discussions.apple.com/thread.jspa?threadID=1968438
8:12 PM Monday; December 14, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

I can't video chat with iChat people in Messages...

I have Messages on OS X 10.8 but my friend has iChat still so i made an AIM account to chat with her. This worked. But now i can't video chat with her. We can both send invites to video chat but the other person cannot accept/see them. All that happens is the camera turns on...

HI,
All the Google IDs I know that work are in the form of [email protected] of [email protected]
Both these types are Google Mail IDs
I know of other names that look like [email protected] bit these are not Mail Accounts and do not work with the Google Talk servers (talk.google.com as seen in iChat Preferences > Accounts > Server settings for a gmail account name)
A random set of character sand numbers and that ending sound more like a Google Chat room rather than his ID.
8:03 PM Tuesday; January 17, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Can't video chat with AIM only .mac users like me.

Hi,
I'm running the latest iChat AV.
There seems to be alot of posts regarding people being unable to chat with .mac and only AIm but my problem is exactly the opposite. I can only video chat with other .mac users and not with AIM users. (I am .mac).
Nothing here involves a PC, all accounts are on macs. Any .mac friends I try and video chat to it works great, but any mac AIM users all I kept getting are 'failed to respond' messages. I failed to respond or they did depending on who initiated the video chat. All type chatting works fine. I have no firewalls and plenty of bandwith. To the best of my knowledge the AIM users have no firewalls either. Any ideas?
Thanks.

Hi Rodi,
There has been one report of a .mac user contacting .mac because of this problem. He said he was informed that they were aware of the problem exsiting for some users but that they could not tell which ones.
They did something to his account that made it work (some problem with the .mac user list and the AIM Servers)
I suggest you explore this as well.
Ralph

Can't video chat with iChat 6.0.1 with Verizon Fios modem,MI424WR.

Can't video chat with iChat 6.0.1 with Verizon Fios modem, MI424WR. Get error "Router type is Restricted, Port Restricted, Symmetric, or Unknown." How do I configure the router? I have allowed iChat incoming connections in my Mac (10.7.2) firewall. GChat and Skype work fine.
Thanks

Hi.
You have to configure Port Forwarding on the Verizon FIOS Modem Router for iChat.
http://support.actiontec.com/doc_files/MI424WR_Rev._G_User_Manual_30.16.0_v1.pdf
Excerpt from pages 109 & 110:
"To set up basic port forwarding:
1. Click the arrow next to “IP Address forward to or select from menu” to display a menu and either enter the IP address of the item to port forward from, or choose an item from the drop-down menu (choose your machine by host name, since the internal ip address changes from time to time, after the lease time expires).
2. Click the arrow next to “Application to forward...” and select a pre-configured application from the drop-down menu (if iChat is not present in the list, you'll have to set up Advanced Port Forwarding).
3. Click Apply. The new port forwarding rule appears in the “Applied rules” table at the bottom of the screen. "
" To set up advanced port forwarding (custom ports):
1. Click the arrow next to “Application to forward...” and select Custom Ports from the drop-down menu.
Con
2. Enter the host name (from the drop-down list) or local IP address of the computer providing the service in the “Specify IP” text box. Note that only one local network computer can be assigned to provide a specific service or application.
3. Click Advanced.
4. Select the Internet protocol to be provided from the “Protocol” drop-down list. Depending on the protocol selected, additional options appear in the screen.
5. Select the connection with which this port forwarding rule will be active from the “WAN Connection Type” drop-down list.
6. To select a port to forward communications to (this is optional), select “Specify” from the “Forward to Port” drop-down list, then, in the text box that appears, enter the port number. If no port is identified, select “Same as
Incoming Port.”
7. If this port will be active all the time, select “Always” from the “Schedule” drop-down list. If the rule will only be active at certain times, select “User Defined” and click Add. Then, add a schedule rule (for more details about
schedule rules, see the “Advanced Settings” chapter of this manual).
8. If source and destination ports need to be specified, select Specify from the drop-down menu list (by clicking on the appropriate arrow), then entering the port numbers.
9. Click Apply to save the changes. The new port forwarding rule appears in the “Applied rules” table at the bottom of the screen."
Ports used by iChat
Good Luck.

Can i video chat with someone on a windows pc using yahoo messenger?

hi, i am considering buying a macbook laptop and would like to know before i purchase, can i video chat with someone using a windows pc with vista os on it if we are both using yahoo messenger? if so please tell me how to set that up correctly b/c the tech support site hasnt been helpful. Also, can i plug my Logitech QuickIM or ExpressIM webcam into the usb port and the macbook pick it up and allow me to use it with yahoo messenger to video chat with? can i still use the headphone earbud that came with the webcamera also if i plug it into the headphone jack on the macbook? if so how do you do that? i know that macbook has a built in webcamera, but i like to turn the camera instead of having to turn the computer all the time to show different parts of areas, etc. in my house, etc. please help me so i will know whether or not to purchase it or not. and also, can i use microsoft outlook to check my email with on a macbook, or what email program would i need to use?
email me at [email protected] with answers please.

regarding video, yes you can do a video chat with another pc user. the pc side has to right click your name and find the "view video" (using yahoo mesenger and built in cam)
have not use audio though so i can not assure you that it would work. (but most probably it would)
as to using external cam and mic, you can try to borrow someone else cam or go to a mac store and ask for a demo
as to microsoft outlook... there is no mac version of microsoft outlook as far as i know. (correct me if im wrong) how ever you can use bootcamp and have windows installed and use your mac as if your using windows

I have I pad and IPhone my daughter had iPad how can I video chat with her

I have a iPhone I gave my daughter my iPad how can I video chat with her?

Next time before having to pay this regular Microsoft tax, include your iTunes library with your computer's backup per the instructions included with this link.
http://support.apple.com/kb/HT1751
iTunes includes an option to transfer iTunes content that was purchased/downloaded from the iTunes store from an iPod, iPad, or iPhone, but this is for iTunes content that was purchased/downloaded from the iTunes store only.
First you need to re-authorize your computer with your iTunes account with iTunes if you haven't already done so. With your iPad connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPad.

Can't video chat with buddy.

I have the most recent version of ichat and snow leopard, and I can't video chat with my Buddy on ichat/AIM. She has a PC (and has a camera) and whenever I try to video chat with her, it says waiting for a response, and then when she accepts it says she canceled the invitation or something else along those lines. When she tries inviting me it tells her that an error has occurred and she should restart AIM.
I tried restarting my ichat, and restarting my macbook, but it still says the same thing. She also has a PC laptop with a built in video camera, and AIM, and it lets me video chat with her on that (she doesn't like using that laptop because it's slow and the camera isn't that good), it also lets me video chat with other mac users. Please help me with this problem!!!!!! I have tried everything, but with no luck. Is it her PC or my mac? PLEASE HEELP!

Hi,
Welcome to the  Discussions
Based on what you have posted it look like her PC.
Has she allowed AIM through the Windows Firewall as an Exception ?
Has she allowed it though her Router or modem ?
8:43 PM Wednesday; December 23, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Can't video chat with a pc user

I just bought a macbook and I can't video chat with my parents who use a pc but have a webcam. Help pleae!!

Both of you use Skype.
Mac version http://www.skype.com/intl/en-gb/download/skype/macosx/
Pc http://www.skype.com/intl/en-gb/download/skype/windows/
Or web based http://www.mebeam.com/

Why can I video chat with everyone on my list- Except for one person?

Recently, my friend and I have been having problems video chatting with each other. A couple of months ago, we were able to screen share, voice chat, and video chat just fine. I can, and she can too, do all those things with all of our other iChat contacts. Except when we try to do anything with each other, it says "A problem has occurred with iChat". We've tried it multiple times on different computers, internet connections, etc., but it never seems to work. Is there a way that my friend and I can start to video chat and screen share again? This problem has just come out of the blue, and it is really bugging us.

Hi,
Welcome to the  Discussions
Have either of you changed a Router at all ?
I have some info dating back to iChat 3 listed here
As time and iChat has progressed so has our understanding of NAT (Network Address Translation)
In some cases the way the Device that does the routing at each end does NAT means you cannot get a video connection.
If it was working and now doesn't it suggests something changed.
As changing setting would more likely effect every Buddy at one end it looks more like a hardware issue (at least in terms of the devices functionality)
Make, model and version numbers of any routers may help identify something specific.
8:10 PM Monday; February 28, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Cannot not video chat with one specific person

When I attempt to video chat with only one specific person with my macbook pro to their mbp, the audio comes through but the video freezes, lags and is extremely pixelated. We have attempted to connect from various different wi-fi connections, even trying it from the same one in the same house and nothing. When connecting to various other people it works fine. The strangest part is when I use Skype video chat it works fine. What can it possibly be? It drives me nuts!!!

Hi,
Welcome to the  Discussions
If either of you is using Leopard and iChat 4 then go to System Preferences > Quicktime > Streaming and set the speed to 1.5Mbps and then Restart iChat (this option is not in Snow Leopard)
In all cases go to iChat menu > Preferences > Video section and set the Bandwidth Limit to 600kbps
7:49 PM Friday; July 30, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

How can I video chat with someone who uses web based yahoo?

Not long ago I purchased my first Mac (New MacBook Pro 2.53GHZ); last Summer I also purchased a MacBook Pro for my daughter. Everything works great (like driving a formula one Porsche after grappling with a battered pick-up truck (meaning Windows) for many decades; cannot imagine ever going back. But, there is one issue that I have not been able to solve and for which I would greatly appreciate any suggestions or advice. I am familiar with ichat and with AIM (my daughter uses it all the time). However, the vast majority of people with whom I communicate via IM live in parts of the world where very few people have even a computer at home much less residential internet access. As a result, near all of the folks I would be chatting with have to use public computers (internet cafes, libraries, etc) and obviously they cannot install AIM or anything else on those public computers. About 90% of them use the web based yahoo messenger which can be accessed from any computer with an internet connection (most of the rest use MSN). My question is this: I know how to do video chat in ichat but ichat does not support yahoo. How can I do video chat with someone who is using web based yahoo on a public computer that has a USB web cam? I was able to do this on my old PC which had a plug in web cam but do not know how it might work on a Mac. Should I install yahoo messenger on my MacBook Pro and will that work for me?. I know about some other Mac compatible chat clients such as Admiun but as far as I can tell none of them support video chat or in some cases yahoo. Perhaps I am overlooking something. I would be very grateful for any suggestions or advice in this matter. Thanks to anyone who reads this post and has any helpful info.

Zurich,
I don't think the web-based Yahoo Messenger supports video, so nothing you can do with that.
http://messenger.yahoo.com/features/
I think there are Mac compatible MSN clients that will do video, (i.e. aMSN) Also, Microsoft plans on releasing an updated version of Messenger for Mac soon.
http://www.officeformac.com/blog/An-Update-on-Messenger-for-Mac
GoogleTalk does have a browser based video chat, but your friends would need to install a browser plug-in. (which I would assume that can't do either)
The best option is Skype, but also requires an install on their end (I would think that the internet cafes would/should have this available)
Good Luck,
Double_A

Can't Video Chat with one person

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