Cannot complete order for 4 hours.

I've been trying to complete my order @ bestbuy.com since 8am. I put items into my cart and started the checkout process when my cart started glitching and I began to receive a perpetual error message every time I tried to access it.
Then the website was unavailable.
Now the website is back on and I can get to my cart - but now I have items in my cart I need to remove (like somehow I now have 2 vaccuums....) - every time I try to remove an item from my cart or update the # of requested items I receive an error message and the update does not go through.
I'm not sure what the trouble is today, I've never had such trouble with bestbuy.com before and I've never had such trouble on black friday before. All I want to d is complet my order so I can get along with my day - I'm not even trying to purchase any crazy big ticket items. Just a vaccuum and 2 movies.
Solved!
Go to Solution.

This is what I keep getting now: 'Sorry, our system just had a hiccup. Please close this message and try again.'
Over and over and over again. Little more than a hiccup....

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