Cannot connect to itunes store, please help
it is not a firewall problem, i checked it and itunes is on the list of permitted things. my connection to the internet is strong and working. i ran the diagnostic test and it said the problem is "secure link to itunes store failed". should know that last night i had to recover everything on the computer after a faulty download and i had to re-install itunes.
Which firewall? Have you seen the many posts just from Norton users alone who had itunes listed, so it looked ok.....but after they took itunes out of Norton and re-added itunes & ituneshelper, could connect?
The Windows firewall certainly recognizes new versions of iTunes, but the other ones don't seem to.
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When I try to download my updates it keeps saying cannot connect to iTunes store please help I'm going mad!
a lot of people have posted about this and i have seen one weird thing fix this. people said they where going into date and time under settings and changing the date to some time in the future and then going to the itunes store and it would give them an error that there date and time was wrong. then all you need to do is go back and set the date and time right and go back to the itunes store and try again.
Im not sure why this did the trick but a bunch of people said that this helped them out..... Weird i know
You might want to see if it fixes your problem. -
I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help
Sorry, yes iTunes on your computer.
When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible. -
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When using my iPad 2 I try to download a new app and it says cannot connect to iTunes store. Please help
Iam having same problem. Downloaded apps last week and now every time I try to download, I get message that it can't connect to iTunes store. Has been this way for 3 days. Can't find any solutions. Major problem!!!
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Try either or both of these for help.
Can't connect to the iTunes Store - Support - Apple
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/ -
what do i do when my try to update my apps it tells me that i cannot conect to itunes store. Please help...
Try:
Can't connect to the iTunes Store -
TS1368 Cannot connect to iTunes store, please help
Can't connect to iTunes store on my new iPad. Please help
IOS 6 WIFI FIX FOR NOW!!!!!
The only quick fix for now is to reset your Network
Setting/General/Reset/Reset Nettwork Settings
Make sure you copy your password somewhere. I did so on Notes so that i could copy and paste.
This will work for a while but the problem keeps coming back in a day or so but at least its a quick fix.
I have the problem on both my Iphone and Ipad 3 with IOS 6
The only other permanent fix is to go back to IOS 5 which I had back when I tried IOS 6 bata and had the same problem which I thought Applw would have Fixed.
Apple better get there act together or Android is going to Kick there *** SOON! -
Cannot connect to itunes store Please help me sniff sniff..
yet again I have had to upgrade my itunes to a newer version and it has completely killed my connection to itunes store. I have tried everything, reinstalling, switching off my antivirus, switching off my firewall, replacing the host file it goes on and on. The only thing I have not tried is to delete everyhting I can find with the name itunes in it as I don't want to mess up my playlists etc.. Can anyone suggest anything?
I read on another discussion that apple are aware of the problem and working on a fix. I'm fed up with itunes I constantly have issues with it and it's not just me nearly everyone I speak to says exactly the same. Does anyone know of a decent alternative to it??
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I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have an Ipad2. I wanted to pay for some accessories on a game through my brothers credit card and it wouldn't go through. And now a message pops up cannot connect to iTunes Store please contact iTune support.
You have to contact Apple Support.
https://ssl.apple.com/emea/support/itunes/contact.html -
I upgraded to my iPod Touch to iOS 6.1.3 and now the app store and iTunes "Cannot connect to iTunes Store". Help?
this will sound odd... but make sure your time zone is set correctly.... SETTING, GENERAL, DATE & TIME and make sure SET AUTOMATICALLY is turned ON... i had a similar problem and this fixed it.... good luck
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When I try to access iTunes store through my iPad 2 it says "Cannot Connect to iTunes Store". App store is working fine.
Welcome to the Apple Community.
Advanced iTunes Store troubleshooting
Can't connect to the iTunes Store
iTunes Store connections problems -
Cannot Connect To Itunes store Please
So for about a week now it keeps saying "itunes cannot connect to the itunes store, please make sure your connection is active". Im pretty sure its active or i wouldnt be typing this. I turned my firewalls off and added itunes to all of them. Any one know whats wrong?
I was having the same issue until today, after uninstalling and installing iTunes so many times over the past few days I finally decided to delete itunes and all it's components as per the instructions on this article http://support.apple.com/kb/HT1925, after a reboot I then reinstalled an older version of iTunes(9.0.2). At first I still got the same message, then I went to the Help menu on iTunes and checked for updates. After the updates were reinstalled I regained my connection to the iStore.
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Attempting to update apps get "Cannot connect to iTunes Store" Need help. iPhone 3GS
Get error "Can not connect to iTunes store" when attempting to update apps on 3GS iPhone.
Hi Marcello10,
Thanks for visiting Apple Support Communities.
If you see an error message when you try to update apps, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best Regards,
Jeremy -
I can't connect to itunes store please help
Everytime when i want to buy an app i see "wairing" but it won't load. After 15 min it reports that i can't connect to itunes store.. Please help
Start here - Can't Connect to the iTunes Store
http://support.apple.com/kb/ts1368
If unsuccessful try here - Advanced iTunes Store Troubleshooting
http://support.apple.com/kb/ts3297
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