Cannot connect with Corporate Sync

Question

Hi,
I have searched this forum and other forums and could not find a resolution that has fixed my issue with this.  I'm not sure what I'm doing wrong, but the connection fails each time I try to set up my email.  My organization uses the Outlook Web App, which to my understanding, I should use the Corporate Sync option for my Droid 2.  I enter my email address and password -- connection fails, so I choose connect manually, which the only difference is on my screen is to input the server address.  It never connects then, the applet completes about 20% and times out.  Perhaps I'm not using the right server address for this.  Here is the information available to me via the "About" section in my OWA online page:
Mailbox owner:
User-Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0)
The required version of Silverlight is installed: Yes
Required version of Silverlight: 2.0.31005.0
Outlook Web App experience: Premium
User language: English (United States)
User time zone:
Exchange mailbox address:
Host address:
Version:
Host name:
S/MIME control: not installed
Exchange Client Access server name:
Exchange Client Access server .NET Framework version:
Client Access server operating system version: Microsoft Windows NT 6.1.7601 Service Pack 1
Client Access server operating system language: en-US
Client Access server version:
Client Access server language: en-US
Client Access server time zone:
Client Access server platform: 64bit
Mailbox server name:
Mailbox server Microsoft Exchange version:
Other
Microsoft Exchange server roles currently installed on the Client Access server:
Authenticationtype associated with this Outlook web application session:
Public logon: Yes
Internal POP setting:
Server name:
Port:
Encryption method:
Internal IMAP setting:
Server name:
Port:
Encryption method: SSL
Segmentation settings:
Restricted functionality settings:
I blocked out some of the information, but I have been using the "host name" listed as what I put in the field for server--had read that somewhere else in the forums.  It still doesn't connect.  Does anyone have any suggestions for this?
Thanks so much!

Answer 1

smashogre,
Yes, SSL enabled when I choose "Email" setup, no option to with Corporate Sync
Yes, first smartphone
No, no phones listed in the "Phone" section of OWA.
Yes, can access OWA via the web application on my phone.
I have the Android 2.3.3 update and the only two seemingly appropriate options to use in Setup Accounts would either be the Corporate Sync or Email.  I have tried them both.  The first thing I see when I click on Corporate Sync are the fields to add in email, password, domain (optional), and username.  I can also choose to connect manually by adding in the server name.  I have tried filling in these fields, and it still will not connect.  I have tried other options to fill in the server field as well such, as putting in the host name.  For the "Email" route, I have to choose POP or IMAP, however when I come to the outgoing server SMTP information, my OWA "About" section did not provide that and that is not available in the See all options/Account tab.  My phone will add a "place" for the account when I use Email setup, but will just say connection error when trying to look for new mail.